Healthwave Reviews 

891
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers consistently report a highly positive experience with this company, often describing it as excellent. Customers frequently praise the prompt and efficient delivery service, with many orders arriving quickly, often within one or two days. People also highlight the ease of the online ordering process, great value, and wide product selection. The overall service is consistently described as excellent, with consumers appreciating helpful updates and a user-friendly experience. However, some customers also noted issues with delivery, experiencing delays or non-receipt of their orders. Despite these isolated instances, many reviewers express strong satisfaction and a clear intention to use the service again.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Service

People report positive experiences with service, often highlighting its reliability, speed, and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease of online ordering and the promptness of... See more

Product

Customers consistently note positive experiences with product, often praising the quality, value, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more

Company replied


Company details

  1. Pharmacy
  2. Health and beauty shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

891 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(891)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for your service

Thank you for your service! Perfect!

7 August 2025
Healthwave logo

Reply from Healthwave

Hello Artem,

Thank you very much for your lovely and kind feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great service and delivery speed

Great service and delivery speed. No sooner ordered and it arrived. Makes Amazon Prime look slow!!

6 August 2025
Healthwave logo

Reply from Healthwave

Hello Nigel,

Thank you very much for your kind and lovely review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

What made my experience great

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with them over the phone and when I email their replies are instance. I am very satisfied with Healthwave and would not hesitate to highly recommend them.

28 July 2025
Rated 5 out of 5 stars

Ordered product

Ordered product, delivered very quick. Excellent service

4 August 2025
Healthwave logo

Reply from Healthwave

Hello Mark,

Thank you very much for your lovely feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Hassle free.

Hassle free.

31 July 2025
Healthwave logo

Reply from Healthwave

Hello Niall,

Thank you very much for your kind review. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Healthwave online service is great

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along the way. I think the whole service is great.

22 July 2025
Healthwave logo

Reply from Healthwave

Hello Noel,

Thank you very much for such a kind and lovely review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Had exactly what I needed at a great…

Had exactly what I needed at a great price and delivery was very quick.

26 July 2025
Healthwave logo

Reply from Healthwave

Hello Ed,

Thank you very much for your lovely feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fantastic,Great website ,Fast Despatch and…

Great website ,Fast Despatch and delivery ,

24 July 2025
Healthwave logo

Reply from Healthwave

Hello Owen,

Thank you very much for your lovely and kind review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

5 stars

5 stars
Fast delivery

15 July 2025
Healthwave logo

Reply from Healthwave

Hello Deaglán,

Thank you very much for your lovely feedback. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Super quick and efficient

Great products, super quick delivery, I definitely recommend!

21 July 2025
Healthwave logo

Reply from Healthwave

Hello Chloe,

Thank you very much for your kind and lovely feedback. We greatly appreciate it and are delighted to hear that you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars
Healthwave logo

Reply from Healthwave

Hello Gustavo,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Good service and swift delivery

I locate in Dublin and made an order in the morning, then I received the products in the afternoon!

9 July 2025
Healthwave logo

Reply from Healthwave

Hello,

Thank you very much for your lovely and kind review. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great work fast delivery

Great work , good price
Fast delivery

27 June 2025
Healthwave logo

Reply from Healthwave

Hello Milton,

Thank you very much for your kind and lovely review. We greatly appreciate it.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great service.

Product I required was in stock and promptly dispatched once my order was received. Great service.

30 June 2025
Healthwave logo

Reply from Healthwave

Hello Seamus,

Thank you very much for your lovely and kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Cream totally removes back pain

Cream totally removes back pain. A huge improvement compared to to the spray form.

Thanks,
John Martin H.

28 June 2025
Healthwave logo

Reply from Healthwave

Hello John,

Thank you very much for your kind review. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 4 out of 5 stars

My order online was available but i got…

My order online was available but i got an email day or two later saying it was out of stock.

28 June 2025
Healthwave logo

Reply from Healthwave

Hello Lena,

Thank you very much for your feedback. We apologise that we couldn't fulfil your order and that the item was out of stock.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Piriton

I was very happy with the service
and the delivery was excellent.

28 June 2025
Healthwave logo

Reply from Healthwave

Hello Frances,

Thank you very much for your lovely review. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look