Healthwave Reviews 

891
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, highlighting the ease of finding information and placing orders. Many people appreciate the fast delivery, with orders often arriving within one to two days, sometimes even the next morning. Reviewers also find the products to be of great value, with competitive prices and a good selection of items. However, some customers reported dissatisfaction with delivery, noting significant delays beyond the expected timeframe. A few people also mentioned that their ordered items never arrived, despite waiting for extended periods.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the fast and efficient... See more

Service

Consumers find service to be positive, with many describing it as reliable, quick, and efficient. Reviewers... See more

Order

People report positive experiences with order, praising the ease of online ordering and the promptness of... See more

Product

Customers consistently note positive experiences with product, often praising the quality, accuracy of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more

Company replied


Company details

  1. Pharmacy
  2. Health and beauty shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

891 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(891)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website and choice

Efficient, great website, no delays and received my order in a timely fashion.

17 September 2025
Healthwave logo

Reply from Healthwave

Hello Susan,

Many thanks for your generous review. Your feedback is greatly valued and really means a lot to us.

Wishing you a wonderful week ahead!

Warm regards,
Caitlín

Rated 5 out of 5 stars

EASY, PEASY, EXCELLENT SERVICE

Easy ordering, and very efficient delivery. Just a little restriction on amount I could order.

5 September 2025
Healthwave logo

Reply from Healthwave

Hello Joe,

Thank you so much for your kind and lovely feedback. We are delighted to hear you enjoyed our services.

Wishing you a wonderful week ahead!

Warm regards,
Caitlín

Rated 5 out of 5 stars

I needed a nail clippers and it was one…

I needed a nail clippers and it was one i needed it came very quickly to

5 September 2025
Healthwave logo

Reply from Healthwave

Hello Colm,

Thank you so much for your kind review. We truly appreciate it.

Wishing you a wonderful week ahead!

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fast free delivery

I ordered a supplement. It was delivered for free on the same day. Amazing!

5 September 2025
Healthwave logo

Reply from Healthwave

Hello,

Thank you sincerely for your thoughtful feedback. We're thrilled to know you were pleased with our services.

Wishing you a wonderful week ahead!

Warm regards,
Caitlín

Rated 4 out of 5 stars

Very pleased with the service package…

Very pleased with the service package arrived the next day after the order was placed no complaint

4 September 2025
Healthwave logo

Reply from Healthwave

Hello Michael,

Thank you very much for your kind feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great range of stock, got exactly what i needed, delivered direct to my door.

30 August 2025
Healthwave logo

Reply from Healthwave

Hello Carmel,

Thank you very much for your kind review. It is greatly appreciated.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Very happy with healthwave and a great…

Very happy with healthwave and a great price fast delivery so perfect

30 August 2025
Healthwave logo

Reply from Healthwave

Hello Scally,

Thank you very much for your kind feedback. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Very quick delivery,

Very quick delivery,

27 August 2025
Healthwave logo

Reply from Healthwave

Hello Joan,

Thank you very much for your kind review. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Irish Company

Arrived on time excellent value

25 August 2025
Healthwave logo

Reply from Healthwave

Hello Sandra,

Thank you very much for your kind and lovely review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 1 out of 5 stars

Package not delivered

The website says 1-2 days delivery. I placed my order on the 23 of August it’s now the 31st and I still haven’t received it.

23 August 2025
Healthwave logo

Reply from Healthwave

Hello Anita,

Thank you very much for your order and your feedback.

I have sent you a private email with more information about your order. Could you please check your inbox?

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

The delivery was very fast

The delivery was very fast, which was very important for me. I will use your services again, thank you.

23 August 2025
Healthwave logo

Reply from Healthwave

Hello Nataliia,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Easy to order from Web page .

Easy to order from Web page .
Good communication
Very quick delivery

21 August 2025
Healthwave logo

Reply from Healthwave

Hello Eileen,

Thank you very much for your kind and lovely review. We appreciate it greatly and are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great range of products especially…

Great range of products especially scrub I ordered as couldn’t get it anywhere else. Great bargains too.

18 August 2025
Healthwave logo

Reply from Healthwave

Hello Caroline,

Thank you very much for your lovely and kind feedback. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars
Healthwave logo

Reply from Healthwave

Hello Paul,

Thank you very much for your lovely feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Excellent service 👍

Excellent service, I was surprised how quickly I received the package.

13 August 2025
Healthwave logo

Reply from Healthwave

Hello Juris,

Thank you very much for your kind review. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look