Healthypetz Reviews 

165
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, most reviewers were let down by their experience overall. Many customers found themselves enrolled in subscriptions they did not explicitly agree to, often without clear notification. People also raised significant concerns about the product itself, noting issues with quality, unknown ingredients, and unpleasant smells. Some even reported that the product made their pets ill or caused adverse reactions. A recurring complaint was the extremely poor customer service, characterized by unresponsiveness to emails and a lack of accessible contact methods like phone numbers. Many also experienced problems with their orders, including unexpected charges, not receiving products, or receiving incorrect items. However, some customers also noted positive results from the product, observing improvements in their pets' conditions like reduced itching and better skin health.

What people talk about most

Product

Customers had negative experiences with the product, with many reporting that it made their dogs sick,... See more

Order

People report negative experiences with order, often citing unauthorized subscriptions and recurring charges... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a complete lack of response... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over being... See more

Customer communications

Reviewers express significant frustration with the lack of contact options and unresponsiveness from the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A SCAMMER . I did not subscribe & i ended up a subscription. I refused & returned the package and billed my credit card for not having the product. The scammer sent an email or link to cancel my unau... See more

Rated 1 out of 5 stars

Beware of this being another company who claims to be headquartered in the US or somewhere else depending on where you're logging in from. Sent me one bottle with no batch or lot number from somewhere... See more

Rated 1 out of 5 stars

If as people have said previously I could give a minus number of stars that’s more than they deserve Complete lack of customer care no response to emails nothing. The first delivery I had worked b... See more

Rated 1 out of 5 stars

Decided to buy a single bottle of collagen to try for my dog. What I didn't realise is that a tiny box was automatically ticked to sign up for a subscription. The next month they automatically took an... See more


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1.2

Bad

TrustScore 1 out of 5

165 reviews

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No history of asking for reviews

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1.2

All reviews

(165)

164 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 2 phials of Collagen for…

I ordered 2 phials of Collagen for dogs. When it arrived one phial was smashed to bits but when I tried to contact the firm by email for a replacement the reply was ‘mailbox unavailable’. Advertised on Facebook.

14 November 2025
Unprompted review

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