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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, professional, and caring, often highlighting their helpfulness and ability to put people at ease. The service provided is frequently described as excellent, efficient, and thorough, with many people appreciating the clear explanations and the successful resolution of their hearing issues. Reviewers also found the booking process to be very easy and convenient, with many able to secure appointments quickly, sometimes even on the same day. The overall user experience is consistently positive, with customers noting the quick, painless, and comfortable nature of their treatments, leading to instant relief and restored hearing.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the staff's... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process. Customers consistently found it easy and quick... See more

User experience

Consumers find user experience to be positive, highlighting efficient and pleasant surroundings. Many... See more

Product

Reviewers mention positive feedback about the product. Customers experienced instant relief after use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcom... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Shop
  2. Deaf service
  3. Hearing aid repair service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

790 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Was able to book an online appointment…

Was able to book an online appointment when convenient for me. Welcomed by reception then introduced to the person who was going to treat my hearing problem. All staff very friendly, informative and good communication

23 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service, great company

Great service, very effective but gentle. Great advice too.

18 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Professional, but friendly.

Easy to arrange an appointment. When seen, having used them before, the treatment was completed in good time, in a professional, but friendly way. No hesitation in recommending them.

16 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Easy to book

Easy to book, very pleasant and honest staff and suction procedure painless, all round great experience.

16 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First visit to Hear4u

First visit to the newark branch but the whole process was so easy, from online booking to the actual procedure. Everything was explained and what would happen. Was a very easy and painless experience. Definitely would go back if needed

2 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Delighted!

This is my second year of having my ears syringed with Hear4U. The staff are so friendly, kind and supportive. The audiologist was very gentle and explained every step of the procedure, even showing me a video of it afterwards!
I wouldn't go anywhere else since I discovered this company! I am delighted and happy that I have at last found someone who do their jobs to the highest specification!

3 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax removal

Amazing! Donna was caring, gentle & and also very informative. I would 100% recommend going to hear4u for wax removal, it was a painless procedure and such a relief to be able to hear again. Thank you to everyone.

5 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I always like to visit Hear4U when I…

I always like to visit Hear4U when I need my ears syringed. Their staff are extremely helpful in a professional manner, showing sympathy for your discomfort. They know how to make you relaxed, showing an assurance and concern to help you feel much better.

3 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very professional ear specialist

I had appointment with Donna the ear specialist. I was a bit nervous. But Donna put me at ease. Donna explained everything to me. I would definitely recommend ears for you on the Hinckley road. A very professional staff and a very clean clinic.

3 December 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Superb Service

Quick appointments, reasonable cost and superb service. Thank You

21 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from Hinckley Hear4You…

Great service from Hinckley Hear4You again today. Efficient , professional and cost effective. Definitely recommend

28 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very polite and professional service…

Very polite and professional service from start to finish. Was told what was involved in the procedure and constantly asked if all was well. Would definitely be visiting Hear4u again and recommending them to family and friends. A1 service.

27 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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