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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, professional, and caring, often highlighting their helpfulness and ability to put people at ease. The service provided is frequently described as excellent, efficient, and thorough, with many people appreciating the clear explanations and the successful resolution of their hearing issues. Reviewers also found the booking process to be very easy and convenient, with many able to secure appointments quickly, sometimes even on the same day. The overall user experience is consistently positive, with customers noting the quick, painless, and comfortable nature of their treatments, leading to instant relief and restored hearing.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the staff's... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process. Customers consistently found it easy and quick... See more

User experience

Consumers find user experience to be positive, highlighting efficient and pleasant surroundings. Many... See more

Product

Reviewers mention positive feedback about the product. Customers experienced instant relief after use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcom... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Shop
  2. Deaf service
  3. Hearing aid repair service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

790 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good Service Provided

Managed to get an appointment very quickly. He was patient and explained what he was going to do without rushing through. Removed the wax from both my ears explaining step by step, felt very much at ease.

12 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Five Star service!

From easily booking an appointment on line, with not too long a wait, to coming out happy and satisfied with my treatment, I can easily give 5 stars.
Donna who treated me was lovely. She put you at ease straight away, fully explained the procedure, was super efficient and so friendly. I would recommend this branch of Hear4U to anyone.

20 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Leicester branch

Leicester branch - saw Roger who was great and provided an excellent service. Managed to see me the following day and included a hearing assessment.I use regularly and would recommend without hesitation.

19 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very welcoming

Very welcoming, warm, personable, explained everything about the procedure, didnt wait long at all. Thanks!

17 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️

Seamless from start to finish! Booking process was simple, staff are attentive, helpful and so knowledgeable. Wouldn’t go anywhere else.

14 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Easy online booking and great communication. The procedure was clearly explained and undertaken in a competent professional manner in no time at all.
Wouldn’t hesitate to recommend the services of the Newark branch to anyone.

12 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very good service

Very good service. Quick and efficient removal of ear wax that completely restored my hearing. Good work!

11 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly and efficient

Called on the Monday. Appointment on the Tuesday. Really friendly staff. Did my ear and hearing test within 10 mins. Very impressed.
Been using this company for a few years and never had any issues. Would recommend 100%.

11 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can now hear my young grandchildren.

Deafness through a build-up of ear wax is quite disabling, especially if my young grandchildren wish to be heard. Hear4U slotted me a convenient appointment and within minutes my hearing was restored. Thank you.

5 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

After 6 weeks of blocked hearing Donna…

After 6 weeks of blocked hearing Donna was able to quickly and painlessly suction the wax out. I was so relieved and impressed that I would recommend the service, particularly if you had experienced difficulty with the procedure elsewhere. I hadn’t expected such a quick and painless result. Thank you so very much!

4 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

The staff were extremely helpful even…

The staff were extremely helpful even helping me get my mum who is disabled from the car into their premises and then back out again.

28 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Great service, no complaints

Have been to the Hinckley branch a few times but this was my first visit to the Leicester one.
Great service, all on time and the procedure was completed in approximately 5 minutes. Won't hesitate to use again.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Appointment made via phone

Appointment made via phone. Quick response. Nice clean shop/clinic. Friendly staff. Booked for both ears but only needed one clearing so not charged for both.
Would definitely recommend.

29 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Fantastic service

From start to finish everything was brilliant. Everything explained ,cameras before treatment and after treatment. Will be recommending to other people and will be using again .fantastic service.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

brilliant service

they were brilliant in squeezing me in quickly and lovely receptionist and speedy treatment - great service and the relief was brilliant

24 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Telephone contact: 07966 464861


Telephone contact:
Very clear and informative
Reception;
Very welcoming and informative
Treatment:
Procedure explained in detail with clear video links during the process
Overall a very professional and positive experience
Thank you

22 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Friendly

Friendly, polite, and get a good job done on the price is reasonable

20 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Relief at last! Thank you

Explained and dealt with the whole process with consideration and patience, I felt quite at ease. The relief of having wax buildup removed was incredible, able to hear properly after weeks of struggling, thank you. Highly recommend.

17 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

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