Hearingaidaccessories Reviews 

205
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid if you like the pricing of all elements of the cost to be simple. The company shows some parts of the cost including VAT and others excluding Thank you for your reply. How about showing the... See more

Company replied

Rated 5 out of 5 stars

First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... See more

Rated 5 out of 5 stars

1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more

Company replied

Rated 1 out of 5 stars

Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more

Company replied

Company details

  1. Hearing Aid Shop

Written by the company

Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(205)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb! Look no further, this is the company for your hearing health!!!!

I want to thank Liberty at hearing aid accesories, personally, for fantastic service, product knowledge and delivering on everything that she said she would do and more.

If you want to receive first class service and all with a smile, then look no further!

Today, for the first time in years I have been able to hear someone without looking at them. Why? Because they were wearing the accesory that I was advised to buy.

I have been able to go back to my Samsung and stream directly to my hearing aids, rather than using an iPhone I detest. Why? Because I am using the same product that, again, I was advised to buy.

Without Liberty doing her research and advising me I would have bought the wrong product, spending money unnecessarily. This time we have got it right, first time.

I'll never hear properly, like a "normal" level, however, with her personal help, I can hear better than I have done in such a long time.

Thankyou. Simply put with no frills, thankyou!

If you are looking for a place that has the correct knowledge, fantastic staff who are keen and care then please consider these guys.

A standing ovation to Liberty and I take my hat off and give a bow to the company, you have a member of staff there who takes her job seriously and has the companies interest and values at heart. I hope it is reciprocated.

2 December 2020
Unprompted review
Hearingaidaccessories logo

Reply from Hearingaidaccessories

Hello Eddy,
It's Liberty I would personally like to thank you for such a lovely heartfelt review!
I hope you continue with this product happy and with no issues. I am always here to help and I'm ecstatic I could provide such a service for you to hear!

Take care
Liberty

Rated 5 out of 5 stars

Where do I start

Where do I start? Excellent service, excellent product, Joy at the other end of phone very knowledgeable regard hearing aid products. Super fast delivery, saved me couple of grand upgrading my aids. Thanks

10 November 2020
Rated 5 out of 5 stars

I am entitled to have free batteries…

I am entitled to have free batteries from the N H S but they only give out two packets a time and I calculate it costs me over £5 to collect them each time as well as exposure to risk in the current pandemic situation. I was therefor delighted to obtain over a years supply of essential hearing aid batteries at reasonable cost without having to leave my house. Thank you.

9 November 2020
Rated 5 out of 5 stars

Excellent service

Although they apologised for slight delay - their service was fast! Good range of stock at an excellent price. Will definitely use them again. Thanks

3 November 2020
Rated 5 out of 5 stars

I have bought a pair of in the ear hearing aids

I have bought a pair of in the ear,work well l was having trouble with over the ear what with glasses and face mask.take a while to get used to they can still be seen as fill the whole inside of ear,but still discreet. Every thing was very easy,no rush no fuss,l even bought there special offer battery's on line .would recommend.

14 October 2020
Rated 5 out of 5 stars

Excellent

Excellent - Joy helped in every way possible, choosing correct kit explaining the terminology, directing me to correct url's and the products arrived on time, and working - all good news

6 October 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look