HEARING WELL Reviews 

36
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My husband has been coming to the Hearing Well clinic for several years now for wax removal. He has tried several of the years due to a recurrent problem but found the team to be highly professional... See more

Rated 5 out of 5 stars

​I had a wonderful experience with Hearing Well. Kelly at the reception desk was incredibly helpful, accommodating, and welcoming from the moment I arrived. ​The entire team went above and beyond to... See more

Rated 1 out of 5 stars

Beautifully packaged & presented but didn’t work. The support email address was incorrect which I was not informed of until a few weeks of sending several emails. I decided to go elsewhere. Having fin... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend you visit Deepak if you have any concerns regarding your hearing. After a full review, I started wearing hearing aids in July. The care and attention to detail and after sale... See more

Company replied

Company details

  1. Hearing Aid Shop
  2. Hearing aid repair service

Written by the company

Hearing Tests, Hearing Care & Hearing Aids in Chiswick, West London. Passionate about delivering the best solutions for people with hearing loss


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

36 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(36)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Just had new hearing aids fitted today.

Just had new hearing aids fitted today.
Deepak is very caring and helpful and really looked after me, would thoroughly recommend him and his staff.

7 March 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Margaret,
Thank you for the recommendation and we are all pleased to hear that you that you found the service caring & helpful.
Team Hearing Well
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Wonderful service from Hearing Well

Wonderful service from Hearing Well! I had quite large wax build ups in both ears and one of them was hard to reach. I was very nervous but the consultant was reassuring, knowledgeable and clearly very skilled. She explained exactly what she was doing and removed both blockages in a comfortable and painless way. The booking and check in process at reception was professional and friendly too. Thank you!

21 February 2025
Unprompted review
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Reply from HEARING WELL

Dear Maria,
Kelly and Andrea are over the moon with your kind words. We are delighted that you found the procedure reassuring, knowledgeable and very skilled. We also acknowledge your feedback about our professional and friendly reception process.
Have a wonderful weekend,
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

The service is excellent and the team…

The service is excellent and the team are very experienced with the latest use of technology for hearing aids.
I have been wearing mine for over a year and they have worked perfectly

9 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Michael,
Thank you for sharing your feedback. No doubt we will continue to look after you and your hearing aids indefinitely.
Sincerest Regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

This is a professional and deeply…

This is a professional and deeply caring company.
In the 8 years or so since I have been going for my hearing aids and aftercare, I am always impressed by the manner in which I am looked after, the quality of the product, and the professionalism and kindness of Deepak Jagota. I cannot recommend this company highly enough.

28 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Rose,
Really truly grateful for your heart felt words.
Our business is only as good as how satisfied our patients are.
Ultimately we establish relationships with family values at the core of everything we do.

Sincerest regards
Deepak Jagota FSHAA www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Efficient wax removal

Managed to get an appointment on the same day. The wax removal procedure was performed with care and I left with my hearing back to normal. I would recommend Hearing Well if you have wax buildup.

20 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Alan,
Thank you for feedback reflecting careful procedure & a recommendation.

Sincerest regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Hearing Well

I have known Deepak for 8 years & I can honestly say he is one of the most kind caring people I have ever met in my long life, nothing is too much trouble for him.
I now have my new hearing aids & I am very pleased with them.
He has an excellent team with him & as soon as you walk through the door you get a feeling of calm & professionalism.

24 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Helen,
Really appreciate your kind, positive and honest words !
Stay Blessed
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Great Service

Always professional and helpful.

17 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear James,
We are delighted that you always find our service to be professional and help.
Sincerest Regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Always willing to go the extra mile

Deepak has been managing my hearing devices now for several years. His services are exemplary, professional kind and he is always willing to go the extra mile. Just recently, the evening before we were due to go on an extended trip to Africa, one of the speakers in my hearing aids broke. I immediately emailed Deepak and explained the situation. The next morning, he had sourced an alternative temporary speaker, and I was able to go on my trip hearing all. It was an example of the fantastic, kind and professional services that Hearing Well provide.

29 November 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Marie-Clare
We are delighted that you found the service to be exemplary, kind and professional over the years.
Most Grateful,
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Very good and attentive service

My mother (in her 90s) has been using Hearing Well for several years and she (and I) are very happy with the excellent service provided by Deepak. He is extremely careful, patient and caring, and really does treat his customers as individuals who require special attention. You never feel you are rushed when you have a consultation with him, and when we have had any queries or problems he always answers promptly and does his best to sort things out. I would warmly recommend Hearing Well for people wanting personalised, very attentive service from someone who is dedicated to helping people improve their hearing.

17 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Constance,
Thank you for taking the time to reflect.
It is a pleasure and a privilege to look after Mum.
Sincerest Regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Deepak has been taking care of my…

Deepak has been taking care of my hearing for five years and I have been very happy with my hearing aids and his caring service

14 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Jamie,
I am delighted that you are happy with your hearing aids and service received.
Best regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Deepak & his team

Deepak & his team have been (& will continue to be) my trusted hearing specialist. From our first meeting, his holistic approach to my hearing problems was evident, this independent unbiased approach has proven to be a refreshingly different one to that employed by the larger chains, which brings out a loyalty in his clients. Always professional & helpful, the team deserve great success.

9 January 2025
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Kevin,
Thank you kindly for the feedback-much appreciated!
Sincerest Regards
Hearing Well Team
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Brilliant experience at Hearing well

Brilliant experience at Hearing well. Deepak takes so much time to explain everything to you. I now have my first pair of hearing aids and the difference to my hearing is unbelievable. Thank you Hearing Well

18 November 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Lynda
It’s a privilege to look after your hearing.
I am delighted that you had a brilliant experience feeling unhurried.
Sincerest Regards
Deepak Jagota FSHAA
Hearing Aid Audiologist www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Great service and kind staff

Great service and kind staff. Got a great treatment with my ears well cleaned.

2 October 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Daniel,
I am pleased that you received great service and found the staff to be kind.
Sincerest Regards
Deepak Jagota FSHAA
Hearing Aid Audiologist
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

Deepak dedicates a lot of time and effort

Deepak dedicates a lot of time and effort to his customers to ensure that they are completely happy with the end result. His explanations and suggestions on how to get the best out of the devices he provides were excellent. I did a lot of reserach and tried three competitors before deciding that Hearing Well would be the best - and it was!

26 September 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Mike,
I am pleased that you are completely happy with your hearing devices, service received and the end result. This means a lot as you researched competitors before coming to us for your hearing needs.
Sincerest Regards
Deepak Jagota FSHAA
Hearing Aid Audiologist
www.hearingwell.co.uk
0208 994 6966

Rated 5 out of 5 stars

genuinely kind and thoughtful

I've known Deepak, the owner of Hearing Well, for many years, and I can't speak highly enough of him. He's a genuinely kind and thoughtful person who truly cares about his customers. His commitment to quality service and personalized attention is evident in everything he does.

If you're looking for hearing aids or any kind of hearing assistance, I wholeheartedly recommend stopping by Hearing Well. Deepak will take the time to understand your needs and find the perfect solution for you. Tell him Adrian sent you, and you'll be in excellent hands!

12 June 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Adrian,
Thank you for your kind words.
Much appreciated,
Deepak Jagota FSHAA
Hearing Aid Audiologist
www.hearingwell.co.uk
0208 994 6966

Rated 2 out of 5 stars

Charged full price for partial treatment

Nice staff but, they charged me the full 2 ear wax removal price (85£) when there's wasn't any wax to remove, just a few dead skin on the left side which took 1 min to clean. It was just a 15 min appointment and one of the most expensive ones I ever had in UK. There are other options nearby so think twice.

15 May 2024
Unprompted review
HEARING WELL logo

Reply from HEARING WELL

Dear Ricardo,
Thank you for your feedback. We allocate 30 minutes for one or both ears. After your consultation debris and dead skin was removed by the audiologist using microsuction. The procedure time can vary for each treatment.
Best wishes
Deepak Jagota FSHAA
Hearing Aid Audiologist
0208 994 6966
www.hearingwell.co.uk

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