Every element was faultless. Making the booking was effortless - in the shop in Forest Row. I wasn't kept waiting when I attended for my appointment. My practitioner (James, I think) was courteous... See more
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Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
Company details
- #9 of 20 best companies in Audiologist
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
482 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Absolutely brilliant
Absolutely brilliant. My mum came in on Friday for ear cleaning. They completely unclogged her ears and her hearing has returned to normal. Excellent service.
27 March 2026
Sympathetic understanding.
Actually having a conversation with someone who understands the 'hidden' disability of deafness.
Great to be able to book on line, without having to telephone...sometimes very difficult for deaf people.
25 March 2026
I went in on spec was seen as soon as…
I went in on spec was seen as soon as possible..polite efficient service
the whole procedure was clearly and simply explained well done!
11 March 2026
Recommend
Prompt, efficient, polite and professional service in clean and modern surroundings.
11 March 2026
Very effective and efficient service
11 March 2026
Hearology is a warm and welcoming…
Hearology is a warm and welcoming place. the receptionist is helpful.
Zaahira Khan was careful as she cleaned my ears.
But I would council not asking clients/patients to rate their experience. I am not a busy person but busy people may find it annoying!
10 March 2026
Really friendly staff
Really friendly staff, knowledgeable, know what they are doing. Making it a comfortable experience with great results.
Thanks
10 March 2026
Very professional
Very professional, friendly service. I have no complaints, I would recommend Hearology Forest Row
23 February 2026
Excellent service
Excellent service. Zahira removed the wax from both ears and explained everything as she went along. Heartily recommend Hearology in Forest Row
27 February 2026
I was so grateful that Hearology fitted…
I was so grateful that Hearology fitted me in for an ear clean this morning, I was in a lot of pain and they were fully booked, but they managed to squeeze me in in-between appointments. Thanks again.
20 February 2026
Kind professionals
Receptionist is a very kind professional lady, so helpful, knowledgeable, gives confidence in all your services. Actual removal of ear wax by another lovely lady was done with great empathy and expertise. First class all round. And with kindness.
12 February 2026
Punctual and polite.
9 February 2026
A very good service and experience
The high quality interpersonal skills in explaining the process
5 February 2026
Very friendly and welcoming…
Very friendly and welcoming receptionist, very friendly and welcoming clinician Stephen, very professional, felt confident while he was doing the procedure. Very positive experience.
3 February 2026
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