Hearology Forest Row Reviews 

Very friendly and welcoming receptionist, very friendly and welcoming clinician Stephen, very professional, felt confident while he was doing the procedure. Very positive experience.

Fitted mums appointment in the next day.Messages to remind us of the appointment.Staff were delightful..dewaxing a resounding success.Mum enjoyed the experience and could even hear the rain on the windscreen on her return journey.

Very polite and efficent service. Professional kind and understanding,excelle t

MIchael gave a professional hearing test, well explained

Very efficent and accommodating, procedure went well with absolutely no discomfort.

Both appointments I had were great. I felt listened to and now have a better understanding of the hearing issues I have been experiencing. Everybody I encountered at Hearology was very friendly and responsive.

Great, efficient service with lovely staff. Made sure I was comfortable and answered all my questions clearly.

Everything was nice about the place, the people, the friendliness...... only that the actual help they are able to give seems to be somewhat limited. However I was able to discover a certain problem. I t was not possible to address the problem, but learning about it was certainly a help. So many, many thanks for the kindness I experienced.

Considerate and professional. Advice offered without being pushy.

Everything was explained clearly and it was an interesting and illuminating experience.
I tried a test aid and that was clearly explained, ditto pricing and so on.
Time to ponder in the next stage now.

Very professional service.

Great service, very friendly

Hearology was recommended to me by several clients, so when my ear became blocked after the flu in November, and then became infected, I finally got an appointment on new year's eve. The microsuction wasn't successful because of the infection, and it was very painful. It was suggested by the clinician to go to a London branch to get a bespoke antibiotic, at a cost of £200, to clear up the infection,and the appointment could be made straight away. I declined and got a GP appointment the following day. I was given a prescription for an antibiotic (not bespoke!) and the infection cleared up in 3 days, at no cost to me. Hearology was recommended to me by several people, but sadly I won't be doing the same, as my experience was less than satisfactory and I felt the cost didn't reflect the service.

Friendly, efficient and professional.

Very helpful with excellent service. Everything was explained very clearly so that I understood why I needed them, exactly what they did and all the help that was available should I need it. Thank you

The person we saw was very patient and understanding with my husband who is very deaf and has Alzheimer’s and didn’t understand what was happening. I shall definitely use Hearology again

Pleasant young man explained everything and answered all my questions

I experienced some deafness caused by an amount of wax remaining in my left ear after having both ears cleared. This was unlucky as It has never happened before. I was given an apopointment very quickly to rectify the situation and left Hearology with two good working ears. Thank you.