Every element was faultless. Making the booking was effortless - in the shop in Forest Row. I wasn't kept waiting when I attended for my appointment. My practitioner (James, I think) was courteous... See more
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Review summary
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Reviews shaping this summary
Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
Company details
- #9 of 20 best companies in Audiologist
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
482 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Here to hear!
This is my second visit to hearology and each time it has been a really personal experience. Firstly the staff speak clearly and face you when talking and for someone with hearing difficulties this is important. Today’s practitioner, Stephen, explained everything and discovered something which my doctor ignored.
Well done staff.
26 September 2025
Quick response very efficient and…
Quick response very efficient and informative. Very pleased.
25 September 2025
Quick easy and didnt hurt one bit ,had…
Quick easy and didnt hurt one bit ,had Stephen who made me feel at ease all the time
25 September 2025
Very satisfactory experience
Very prompt timing, with consideration and explanation and result of procedure. Excellent. Recommended
22 September 2025
First class service
I had a hearing test and it was a first class experience. The person doing it, Michael I think, was very professional and personable. He explained everything in the clearest possible way at every step of the process. This is my 4th visit to Hearology in Forrest Row and would thoroughly recommend them to everyone with hearing issues.
23 September 2025
It is the first time that I have felt…really satisfied with the help I was receiving.
It is the first time that I have felt that someone was dealing with my problem of not hearing properly. The gentleman explained everything in detail, allowing me to hear what was happening.
23 September 2025
The friendly and inviting atmosphere as…
The friendly and inviting atmosphere as you go in. The staff are all so considerate of your needs if you are elderly. The procedure is very quick and pain free.
22 September 2025
What an amazing company
What an amazing company .
From the booking in process , to walking out after my appointment , everything was excellent .
Vincent took the time to make sure I understood all that was happening. He was thorough, professional and friendly.
I left feeling very positive .
I would not hesitate in recommending Hearology .
Thank you .
19 September 2025
Unprompted review
Very professional and helpful
18 September 2025
Super easy to book
Super easy to book. Very welcoming and lovely staff who looked after me. I was recommended this place and I would recommend others to go there.
16 September 2025
Great service
As always Michael provided a great service and helped my step mother pick a suitable set of hearing aids
Nothing too much trouble
Can highly recommend
17 September 2025
Fabulous service
Fabulous service. Prompt same day appointment and all sorted. Very happy to recommend 🤩
17 September 2025
I can hear again!
I can hear again!
First class service from Stephen, lovely bedside manner.
16 September 2025
Everything was perfect
16 September 2025
Friendly and polite staff.
Friendly and polite staff.
The appointment was on time and all was well explained to me.
16 September 2025
Very friendly and explained everything…
Very friendly and explained everything very well.
10 September 2025
Friendly greeting when I arrived
Friendly greeting when I arrived, good location and facility, and well-trained person who did the cleaning.
9 September 2025
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