When my old boiler stopped working, Darren came promptly to assess the problem and, sadly, found it was beyond repair, leaving me without hot water and heating. Heatfactors came up with the goods and... See more
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Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , United Kingdom
Thanks Darren for checking out the boiler yesterday and for noticing and fixing the leak in an unrelated stp-cock! I've had great service over the years from Heat Factors.

Reply from Heatfactors ltd
Once again heatfactor give me a five star service
thank again to Darren and Scott. I have to problem
in recommend Heatfactor to anyone

Reply from Heatfactors ltd
Heatfactors were very efficient in iinstalling a new gas boiler and associated pump for us.They provided additional engineers so that the job could be completed in a single day to minimise disruption.

Reply from Heatfactors ltd
Excellent communication and quality of service in planning and execution.
When there was an unexpected change of plan I was kept informed.
Not for the first time have I felt in good hands with this company.

Reply from Heatfactors ltd
Always the most efficient and professional service.

Reply from Heatfactors ltd
Boiler serviced by Darren.Great service as always from Heatfactors.

Reply from Heatfactors ltd
Always efficient and informative.
We have a warm air unit and heat factor having this skill set in house has made them our go to for all plumbing and heating works.
Darren especially always delivers great customer service.

Reply from Heatfactors ltd
Contacted online for a boiler service. Reply same day with choice of dates to pick. Darren phoned before to give timeframe for visit. He arrived on time, serviced the boiler. He was professional and friendly.
Have used Heatfactors in the past and will continue to use them for excellent service.

Reply from Heatfactors ltd
The engineer was very friendly. He turned up within the allotted time. He was very professional. The service was very good value. I would highly recommend Heatfactors.

Reply from Heatfactors ltd
Darren kept me informed of his expected arrival time, was friendly, efficient and speedy, as well as giving me helpful advice on preventing a repeat of the problem.

Reply from Heatfactors ltd
Competent, thorough, professional, friendly and responsive. We have used HeatFactors for everything plumbing and heating related for over 10 years now and we cannot fault them. They are leagues apart from other plumbing and heating companies that we have used before finding HeatFactors.

Reply from Heatfactors ltd
Darren arrived on time, very thorough and kept us informed of what he was doing. Treated the property repsectfully

Reply from Heatfactors ltd
Prompt, courteous & professional - we have used Heatfactors for five years now. Darren the engineer on duty was excellent

Reply from Heatfactors ltd
Heat factors are simply the best. They were recommended to us by a family member and we are very grateful for the timely and professional service they gave us improving the pipe work to the bathroom and later our gas hob removed. So much appreciated. Thank you Darren and Andrew.

Reply from Heatfactors ltd
Darren was a very pleasant young man who was easy to talk to and efficient in servicing my boiler.I had a couple of questions I wanted to ask and he was a great help.

Reply from Heatfactors ltd
Our boiler service was thorough and fixed problems with noisy pipes but also checked everything from radiators to CO alarms to a leaky sink faucet. Darren was friendly and answered all my questions. He was great. Will definitely use them again.

Reply from Heatfactors ltd
Heatfactors and Darren were very helpful with finding and fixing a leak. Thank you!

Reply from Heatfactors ltd
I have used heatfactors for new radiators, gas boiler services and ad hoc repairs. They have been a pleasure to deal with. Reliable, efficient, helpful.

Reply from Heatfactors ltd
Impressive all round, very helpful in a difficult situation and understanding. I can’t thank them enough for their help and advice along with the excellent work that they did to put in a new water main to replace the old lead piping.

Reply from Heatfactors ltd

Reply from Heatfactors ltd
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