HeatGlow Reviews 

HeatGlow provided a very professional and friendly service. The boiler installation went according to plan, the engineers explained the work undertaken, everything was well orgnised, clean and all rubbish taken away. Instructions on use of the system were given and all questions answered. I would highly recommend this company.

We just moved into new property and used Heatglow for a survey of the existing system and a Gas certificate. Tom was great - honest, fair and happy to explain our current system and best ways to upgrade. Definitely gained my trust. Heatglow will be my No 1. choice going forward.

Told us exactly when they would come and arrived on the dot. Very tidy, efficient and friendly

I recently had a remarkable experience with Heat Glow. Tom, the engineer, was punctual, friendly, and highly professional. His expertise was evident as he assessed the situation and explained the required work. Heat Glow's communication was prompt and informative, keeping me updated throughout. The team's commitment to customer satisfaction made me feel valued and well taken care of. I highly recommend Heat Glow for their exceptional service and friendly staff. Top choice for heating services!

A very professional and straight-talking outfit. Boiler change work carried out in a timely manner - and as said "on the tin", per personalised quote after house visit.

Great guys, very professional and respectful of the property. Can pay via link which I find lot easier and also get a full break down of the job and invoice with certificate all sent via email which I find useful. Also can book online.

Turned up promptly the next morning as promised and fixed the problem quickly.

Gareth was very knowledgeable and explained the different types of controller available for my boiler.

Then when installing my Bosch Easy Control thermostat we discovered there weren't enough cores in the cable to connect it hardwired. Gareth left the job to get a wireless add on to convert the thermostat to a wireless version.

He then completed the installation and ran through how to use the Easy Control App and explained the features available particularly the weather dependent Control features.

A very trustworthy and efficient company. Gareth arrived exactly when promised. The service was completed within one hour - not easy on an older boiler - very clean and tidy operation. Everything now working most efficiently.

Great service from Tom and his assistant. Work completed quickly and to a high standard. Diolch!

engineer arrived within the agreed hour. He was polite, diligent and everything went without any hassle.

Found through Which? Trusted Traders - booked very easily online. Appointment communication was very good, and the engineer arrived early, and was done within 20 minutes. Would definitely recommend and use again.

Diolch am waith taclus a phroffesiynol.
Thank you for a job well done.
Always on time and courteous.

Prompt, friendly and efficient. Would't use anyone else.

Used HeatGlow twice now for annual boiler service. Most recently by Tom, great service provided, he helped with all the various additional queries I had around the house. Online booking system also a very useful option.

1. Prompt response to my request for a boiler service.
2. Arrived exactly at the appointment time.
3. Competent assessment of the problem and clear explanation of corrective requirement.
4. Both the engineers present were able to communicate with me in my preferred language ( Welsh)

Have had 2 Boilers Installed by Gareth and the Team in 2 different homes. No hidden extras and the aftercare is just great! Automated Service reminders and just so easy to get hold of one of the team!

Easy to book the appointment online. Good comms to confirm appointment. They arrived in the allotted time and resolved the issues without any bother. Paying online very straightforward too.

Heatglow recently completed gas safety inspections/certificates for two rental properties. They were punctual, reliable and super efficient. Very pleased with Heatglow’s service and would highly recommend.

Highly recommended for a prompt and professional service.