While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nooit meer last van de kou met onze verwarmde handschoenen, sokken en kleding. Waar je ook bent, wat je ook doet!
Max Liebermannstraat 1, 2202 EG, Noordwijk, Netherlands
I have to say. What an amazing company. I bought a pair of allround heated gloves as ive a medical condition. Email back and forth with company. Always very quick and professional service and replies. Communication and updates all the time from order to dispatch to courier collection right through to delivery. Gloves arrived. Amazingly well packaged. I can not in all honesty fault them. I will definitely be buying again from them. 100 % happy
I bought heat performance classic glowe. Was unlucky with some issues with the glovs. I was so happy when they contacted me and offered to send new and better glovs! Extremely good customer service 😊😊🙏I will update this when the new glovs arrive!
Reply from heatperformance.nl
Dear Linda,
Thank you very much for your order and message. I am very sorry to hear that you are not satisfied with the gloves CLASSIC. We almost never have problems with these gloves and so I am surprised by your complaint.
Unfortunately, we have never received a direct message from you about this complaint. We would have resolved it immediately for you, of course. In fact, I suspect a production error and I would be happy to send you a new pair of gloves.
I will try to offer you a suitable solution in a personal message.
Should you have further questions, I would be very happy to hear from you.
Thank you very much.
With warm regards,
Erwin Wooning
HeatPerformance®
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
