Easy to order and I got the parts in less than 2 days and after that I had to send 5 emails, 2 online messages and make a phone call to get the Tax Invoice!!!
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See what reviewers are saying
We were very amazed how quick the delivery was from the time I ordered our underfloor heating, then 2 days later it arrived at my door. From Melbourne to Sydney now that's fantastic service. Thanks s... See more
My hydronic heated towel rail arrived OK, but our plumber saw the photo and asked if they could possibly supply a different connection (to a copper pipe, not a poly pipe). I left 1 voice mail message... See more
I ordered the thermostat I looked for since some time at Heatrite. They had exactly the model I needed and it was easy to order online. Next business day I got an email that the product is ready to pi... See more
Company details
Written by the company
Suppliers of Hydronic and other Heating products
Contact info
17 DeHavilland Dve, 3195, Mordialloc, Australia
- 03 7023 0286
- info@heatrite.com.au
- heatrite.com.au
Calling the shop was hard because no…
Calling the shop was hard because no one answers. I had to search another shop that work with them to get information and i was told the receptionist has quit and hasn’t been replaced yet
Under Tile Heating
Easy to pick out what I required, good communication as to the transportation progress. Turned up in a timely manner.
Should be easy to install and as long as it works as described I will be a very happy chappy!
A stress free order and delivery great…
A stress free order and delivery great people to deal with on line and on phone
Very poor communication
Very poor communication. Orders not filled. Arrogant receptionist. Questions not answered.
fantastic
fantastic, highly recommend the guys. Any questions just call and they can help you through....
Top service will definitely buy from…
Top service will definitely buy from them again

Reply from Heatrite Products
Majority of the order was filled with…
Majority of the order was filled with the wrong product. Heatrite has been extremely helpful in arranging return and will resupply with correct product when available, awaiting on order to be completed (I am sure covid is a large part of the problem). Very responsive and will hopefully be sorted soon.

Reply from Heatrite Products
Excellent product and service 😊

Reply from Heatrite Products
Good service
I ordered a new programmable timer - controller for our heater. It arrived in good time, at a good price (cheaper than on eBay) and Heatrite communicated well about how the order was tracking.

Reply from Heatrite Products

Reply from Heatrite Products
Heatrite hydronic heating supplies
Great products, pricing and support for hydronic heating.

Reply from Heatrite Products

Reply from Heatrite Products
Easy to instal
Easy to instal. Quick delivery and very reasonable price with decent display screen options. I would recommend

Reply from Heatrite Products
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