Heaven Guardian Reviews 202

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was buying a WOS gaming account. The service was great. Fast responding time. The team was so supportive and helpful in every stage if the process. They helped both sides all the time. It to... See more

Rated 5 out of 5 stars

legit service, used them to buy a kingshot account and they handled everything quick and professionally. Would recommend using heaven guardian as a middle man if you're thinking about buying or sellin... See more

Rated 5 out of 5 stars

Hello, I played Whiteout Survival, had a massive acct. Unfortunately we selling you lose quite a bit. However the process was very smooth. They are knowledgeable and quick responding to a degree I... See more

Rated 5 out of 5 stars

It was really helpful, they helped me a lot to unbind link and then relink with dummy account. I had almost lost all hopes but when I contacted HG team they showed me right direction and now it has b... See more

Company details

  1. Gaming services

Written by the company

Heaven Guardian is a digital marketplace, founded by technopreneurs. It was in 2019 that we decided to become your confident intermediary to secure your deals. We are a company focusing on various games, the main ones are those : Whiteout Survival Rise of kingdoms Call of Dragons Albion Online KIngshot


Contact info

You should know

4.8

Excellent

TrustScore 5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with Heaven…

I had a great experience with Heaven Guardian. They were extremely kind, professional, and patient throughout the entire process of unlinking the authentication methods from my Kingshot account. They guided me step by step, making everything clear and stress-free. I truly appreciate their support and highly recommend their service to anyone needing help!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Heaven Guardian team is professional, communicative and it’s better than other middleman services available currently in terms of protecting both seller and buyer.

Sold my WOS account through them and the journey started from unbinding until the account transferred safely definitely was reassuring. I do have my doubts and a lot questions at the beginning but they guided me throughout my time with them.

I am finally free from this game after years and I would definitely recommend HG to my gaming buddies. Keep up the good work and thank you!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Everyone deserves a trusted site to…

Everyone deserves a trusted site to facilitate the buying and selling of accounts and this is it.
Patiently walked me through every step of the process. This was huge for me since I am not tech savvy.
Also, the peace of mind using them to make sure I was not dealing with scammers and that they vet everyone in this transaction, including myself.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very hesitant and nervous

I was very hesitant and nervous. Everyone was extremely kind and patient with all my questions and made the process easy and comfortable. They kept working and made sure I was satisfied. 10/10

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Safe, Professional, and Transparent Account Purchase

I just bought a Kingshot account through Heavens Guardian and had a great experience. They kept me updated every step of the way and informed me immediately whenever there was any activity or update. They also followed all the proper protocols to make sure both the buyer and seller were legitimate, which made the whole process feel secure.

Trusting someone with money online isn’t always easy, but they were very professional and clearly knew what they were doing. They were also very helpful in guiding me through the process and answering any questions I had.

Overall, it was a smooth and reliable experience. I highly recommend Heavens Guardian's service to anyone looking to buy or sell an account.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

It was really helpful

It was really helpful, they helped me a lot to unbind link and then relink with dummy account. I had almost lost all hopes but when I contacted HG team they showed me right direction and now it has been done and I'll sell my account now without any hesitation.
Again thank you so much Heaven Guardian Team.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! They are very knowledgeable and keep you informed every step of the way. My experience was so good that I’m currently in the process of buying a second account.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Shady

Tried to sell a Kingshot account through Heaven Guardian. When we discussed the price I wanted to list the account for and I suggested $5000 (about a fifth of the amount of money invested in the account), the Heaven Guardian representative immediately told me that number was way too high given market circumstances and suggested listing it for $3200, including their 10% fee.

I wasn't in a rush to sell as I was still playing the game, so I proposed listing it for $4000 for a while. We eventually agreed upon listing it for $3800. 2 Weeks later I was approached by the representative who told me the market has dropped even more and suggested lowering another 30%, which would effectively drop the price to $2660. All while having said account listed for no less than a whopping $5333.68 on their website!

In the meantime I've found a buyer through one of the many free Facebook and Reddit groups dedicated to buying and selling Kingshot accounts, willing to pay $4950 for the account.

Don't use Heaven Guardian. They claim to only work with a 10% fee but they will make lowball offers on your account while selling it for as much as possible. In my case, they would've given me $2660 for an account they'd sell for $5333.68.

24 February 2026
Unprompted review
Heaven Guardian logo

Reply from Heaven Guardian

Hello Leroy,

Thank you for sharing your feedback.

For transparency, we would like to clarify a few points.

Heaven Guardian does not purchase accounts from sellers. We operate strictly on a commission-based model (10% seller fee). The price displayed on our website includes additional buyer service fees (payment processing, transfer handling, promotion, and lifetime warranty protection).

Regarding pricing:

You initially suggested listing at $5,000 (20% of spendings). Based on comparable Kingshot listings and recent transaction data, we recommended a lower range to keep the account competitive. After discussion, we mutually agreed to list it at $3,800 (15%).

After two weeks without buyer interest, we suggested a price adjustment to improve sale probability. This is part of our standard process, when a listing does not generate traction, we review positioning and recommend adjustments accordingly.

It is important to note that total money spent in an account does not directly determine resale value. Based on our records, most Kingshot accounts typically sell between 6–8% of total investment, depending on timing and demand.

The USD amount you referenced ($5333.68) reflects our automated website pricing system, which includes buyer service fees. It is not additional hidden margin. Our seller commission remains fixed at 10%.

We fully respect that you found a buyer independently and wish you a smooth transaction. Sellers are always free to accept, decline, or delist as you chose to do.

If you would like to discuss further, we remain available.

— Heaven Guardian

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look