Customer service and delivery team were amazing!!! They constantly communicated status updates and even gave us a heads up when they were one hour out from house. Our new dining table arrived in perfe... See more
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Review summary
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What people talk about most
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I ordered a picture grouping of three. Unfortunately, one of the pictures arrived broken. Customer service was really amazing. After sending pictures of the damage were given via email, a replacement... See more
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I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nigh... See more
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I’d never ordered from Hedgeapple before. I called customer service to inquire about delivery times for a heavy piece of furniture. I was happy to be able to reach a person on the phone right away. T... See more
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Company details
About Hedgeapple
Written by the company
HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
Contact info
644 Locust St, 66044, Lawrence, United States
- 785-856-2013
- info@hedgeapple.com
- hedgeapple.com
4.6
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The sales person
The sales person, Annie, (I think that was her name) was absolutely terrific. Like her upbeat personality and friendliness.
4 June 2024
Very happy with my purchase
Very happy with my purchase! The product was delivered timely and as advertised. I was not familiar with Hedgeapple prior to this experience and I am now able to say firsthand that this provider is very transparent about the products they sell. Well done.
25 May 2024
Excellent and professional customer…
Excellent and professional customer service and prompt replies to my queries.
17 May 2024
Love my item but took a bit to ship
11 May 2024
Eric the Hare is perfection.
The price was very fair and item is beautiful. Very carefully packed and protected.
10 May 2024
Great experience.
This was my first order from this company. Order shipped quickly and was received faster than I anticipated. The item far exceeded my expectations. Love it.
5 May 2024
I finally received my bed
I finally received my bed, and what a disappointment. The boxes were all destroyed and re- taped, not a great start. Upon opening them, pieces start to fall out, that had been damaged, and were clearly destroyed. The bed is certainly pretty, but the quality is so poor. All the fabric is stapled together, and visible, because the under fabric was all torn. I will be asking for compensation, terrible service as well.
15 May 2024
Unprompted review
Reply from Hedgeapple
Good Morning Kimberly,
I'm so sorry to hear about the issues with your bed. One of my team has reached out to assist with getting this resolved.
- The HedgeApple Team
Amazing!
Your staff is amazing! I ordered pillows that arrived on time, they were packaged nicely and every time I called a real person anwered all my questions. Another company had my money for six months and I never received the pillows. Definitely buying more from Hedgeapple!
23 April 2024
Great Customer Service
This was my first experience with this site. I order a rug and it was delivered faster than expected. Since this was the right color, I proceeded to order two more rugs. Each of them came as quickly as the first. I was impressed.
24 April 2024
Received everything on time
Received everything on time. They let me know when my bed was shipped and delivered.
I highly recommend Hedgeapple.
12 April 2024
Angie was wonderful to work with
Angie was wonderful to work with. She listened to what I was needing and helped me find the perfect piece for my home. I’m looking forward to having her help me choose accent and wall decor. She will definitely help me step up my style.
20 April 2024
Reply from Hedgeapple
Thank you so much for leaving us a review, we are thrilled to hear how great of an experience you had working with Angie. She truly is such a amazing part of our team, we couldn't imagine our showroom without her there.
- The HedgeApple Team
Beautiful store, staff and experience
Angie is wonderful. Great customer service. Even price matched with a major competitor in the KC area.
22 April 2024
I was not informed when the item was…
I was not informed when the item was shipped so I could not track it. Fortunately my neighbor was able to accept the package since I was out of town. Bad communication from Hedgeapple!
15 April 2024
Reply from Hedgeapple
Good Afternoon Carol,
Thanks for taking the time to leave us a review, I'm sorry to hear you didn't receive the tracking notification. I know how concerning it can be to place an order and not be sure when to expect it to arrive.
Checking our system, I'm showing that we emailed the address you input at the time of ordering, on April 19th at 8:13 AM CST with the tracking details of your order. Perhaps the email may have went to a spam folder?
Since the item was received, it doesn't sound like we need to delve any deeper, but if you have any other questions or concerns please do not hesitate to reach back out to us!
- The HedgeApple Team
I’ve ordered twice now from Hedgeapple …
I’ve ordered twice now from Hedgeapple and I have been happy with their prices and the fast arrival of my purchase.
14 April 2024
Emerson Wall Mount
Shipped quicker than expected. I love the Emerson wall mount… perfect for my dining room!
13 April 2024
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