HEFICED Reviews 182

It´s great until now, the transactions and the response for the personal are very quick.

very good service and support. thanks so much

Professional service. Recommended

Outstanding support and relationship management.

Great IPv4 leasing service

great services, I've been a long time customer, never had any big issues and for those small ones that I had support helped to resolve them quite fast.

We are very happy with the server quality and the support we get from the backend team of Heficed,You know as a hosting provide you need security,cost effective and reliable cloud solutions,since we partner with Heficed in 2019 they have given we and our clients the peace of Mind we need.
Thanks for the support and continues improvement on your platform
Nexthostingspace.com
Mr.Francis Erikefe
Founder/CEO

IP Address Market is amazing!
Helped my business grow for sure!

I've been using Heficed Cloud servers for more than 5 years now, honestly, I'm surprised by their performance and network speed. Also, the fact that I can real-time message their team over Slack saved me in a couple of emergencies. Keep on goring Heficed and keep up on a good job!

Useless and bad customer care

I've been using heficed for almost 3 years and I'm very satisfied. We have just one down time at the first year since then everything has gone smooth.

I truly recommend it's services.

I usually have no issues with Heficed, but sometimes they cause a lot of trouble. A few months ago they discontinued the VPS plan I used, and I had the option to either migrate all my stuff to a new server manually, or pay them 50€ to solve the problem they created themselves. Fortunately my server setup is simple and I could migrate it in a weekend, but it's weird that they couldn't either keep existing clients running their old servers, or do the migration automatically.

I used to have a lot of trouble in the past with their admin console (such as trying to restart a server and have it hang up forever in a state that could not be rebooted or reinstalled, until someone in support fixed it), but it's been ages since I have had to use the console at all. That's the positive side: once I had my server running, I had very little administration to do, since it's very stable.

The major issue i faced with Heficed was that the IPs supplied to me had a serious issue with their geo-location. Although they would seem like they are located within the US, when you went on to google.com, footlocker.com or other US sneaker websites. it would say that you are shopping from a region we do not ship to, or google would redirect me to google pakistan for some reason. This was a fundamental issue as the sole purpose for these IPs was to be used on sneaker websites and if the IPs were showing that they are not located in the United States, they would be banned on the websites during sneaker drops. I tried explaining this issue multiple times to your technical support however my issue was never fully resolved. This led to me having to refund the majority of my customers as the IPs did not function which was extremely frustrating. What makes the matter worse is I reported this by the end of week 1 when i had the issue, 3 weeks later and the issue is still not resolved. I am also extremely annoyed that no responsibility for these issues have been taken by Heficed, I was offered no refund or compensation for the issues I faced. For 3 out of the 4 weeks i had these IPs they did not work costing me ridiculous amounts of money in refunds and loss of sales. I strongly recommend everyone to avoid this company.

I did not like service quality of heficed . it terminated my vps before payment period end, and I had to fight with customer service to get remainder credit as refund. I'll never use this crap company