Heidi Mode Reviews 9,893

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 4 out of 5 stars

The ordering process itself was very simple. Unfortunately, in the browser version on mobile phones (in my case, an Android), the first line with the email address or phone number appeared red during... See more

Company replied

Rated 2 out of 5 stars

I ordered a bra from here and the quality was nothing like advertised and the way it fits is uncomfortable. I tried to return it but it would cost double the price. Honestly not worth your money, at l... See more

Rated 5 out of 5 stars

honestly I ordered a pair of shoes, the size did not fit and then I saw a manufacturing defect in the lace tying hole. after a few exchanges of messages by email I was informed that another shoe model... See more

Company replied

Rated 5 out of 5 stars

Everything went super fast, I'm satisfied. I had no problems with ordering or delivery. I was really excited about my jacket, which arrived in just under a week. Anyone who needs a good jacket should... See more

Company replied

Company details

  1. Clothing Shop
  2. Online marketplace
  3. Ladies' clothes shop

Written by the company

Willkommen bei Hiebe Code – dem Onlineshop für hochwertige Kampfsport-Ausrüstung, die nicht nur schützt, sondern Zeichen setzt. Ob MMA, Boxen, Kickboxen oder traditioneller Kampfsport – wir statten dich mit dem Gear aus, das du brauchst, um deinen Gegnern Respekt einzuflößen. Unsere Marke steht für kompromisslose Qualität, klare Designs und absolute Funktionalität. Jeder Schlag zählt – deshalb bieten wir dir Ausrüstung, die mit dir mithält: belastbare Handschuhe, ergonomische Schienbeinschoner, atmungsaktive Rashguards, robuste Headgear und vieles mehr. Wir arbeiten eng mit erfahrenen Athleten und Trainern zusammen, um Produkte zu entwickeln, die im Training genauso überzeugen wie im Wettkampf. Hiebe Code ist mehr als nur ein Shop – es ist ein Statement. Für Disziplin. Für Stärke. Für den Kampfgeist, der dich antreibt. Unser Sortiment vereint technisches Know-how mit einem modernen, reduzierten Look – ganz ohne unnötigen Schnickschnack. Was zählt, ist die Performance. Egal, ob du Anfänger bist oder Profi – bei uns findest du Equipment, auf das du dich verlassen kannst. Du willst nicht nur trainieren, du willst dominieren? Dann bist du hier genau richtig. Mach Schluss mit zweitklassiger Ausrüstung. Hol dir Gear mit Haltung. Hol dir Hiebe Code. Dein Kampf. Dein Code.


Contact info

3.7

Average

TrustScore 3.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Well priced and friendly contact

Well priced and friendly contact. I’ll buy again

12 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Sandra
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to handle page with very friendly staff

Easy to use page, very helpful with claims and very generous with replacement delivery, very friendly assistance. Thanks Emilia!

11 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Gaby,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Scam!

Had a similar experience from another site before. Something always has to go wrong with the package or the delivery, there was a screenshot of the delivery from DHL but when you ask for the actual tracking link, the package is getting delivered from China. There's also a super strange system for returning the items, which will just rob more money from you. And the product you receive is always disappointing - not like what you expect from the photos on their website.

11 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Nadya,
Vielen Dank für Ihr Feedback.

Es tut uns leid zu hören, dass Sie eine solche Erfahrung gemacht haben, und wir verstehen Ihren Ärger so etwas möchten wir unseren Kunden keinesfalls zumuten.

Wir werden Ihnen in Kürze eine Nachricht per E-Mail senden, um das Problem so schnell wie möglich zu lösen.

Bitte prüfen Sie Ihren Posteingang. Wir freuen uns darauf, die Situation zu klären und Ihnen ein besseres Erlebnis zu bieten.

Rated 4 out of 5 stars

Good so far!

7 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Lara,
Vielen Dank für die tolle Bewertung!

Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit uns gemacht haben.

Wir schätzen Ihre Unterstützung sehr und freuen uns darauf, Sie bald wieder zu bedienen!

Rated 5 out of 5 stars

Everything super easy

Everything super easy

5 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Elena,
Vielen Dank für die tolle Bewertung!

Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit uns gemacht haben.

Wir schätzen Ihre Unterstützung sehr und freuen uns darauf, Sie bald wieder zu bedienen!

Rated 1 out of 5 stars

No items were delivered after weeks

No items were delivered after weeks. Received a message that the goods were damaged, as other reviewers have, with fraudulent DHL note. No shipping number from DHL provided. The shipping is via some Chinese company and the tracking has not updated in 3 weeks. After requesting an update, I received the same generic fake response about the goods being damaged. I would recommend to avoid this shop and not place any orders with them.

After a few weeks of struggling, the company reached out to apologize and I received a full refund of my money.

3 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Stephan,
Vielen Dank für Ihr Feedback.

Es tut uns leid zu hören, dass Sie eine solche Erfahrung gemacht haben, und wir verstehen Ihren Ärger so etwas möchten wir unseren Kunden keinesfalls zumuten.

Wir werden Ihnen in Kürze eine Nachricht per E-Mail senden, um das Problem so schnell wie möglich zu lösen.

Bitte prüfen Sie Ihren Posteingang. Wir freuen uns darauf, die Situation zu klären und Ihnen ein besseres Erlebnis zu bieten.

Rated 5 out of 5 stars

Simple way to shop great things

Simple way to shop great things. Love it and can’t wait to get my clothes

2 March 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Silke,
Vielen Dank für die tolle Bewertung!

Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit uns gemacht haben.

Wir schätzen Ihre Unterstützung sehr und freuen uns darauf, Sie bald wieder zu bedienen!

Rated 5 out of 5 stars

Communication was very good and helpful.

6 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Adem
Vielen Dank für die tolle Bewertung!

Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit uns gemacht haben.

Wir schätzen Ihre Unterstützung sehr und freuen uns darauf, Sie bald wieder zu bedienen!

Rated 1 out of 5 stars

THIS IS A SCAM

This is not a German shop! Ships from China. Nothing was delivered - the tracking link even stopped working after the delivery date was significantly exceeded. I was informed the items were damaged in transit and being sent back to origin. A counterfeit DHL shipping notice was provided saying nothing of damage, only that the delivery was being returned to sender, and no reference shipping number. No refund provided even after it was agreed after I refused a resend and discount off my next purchase (laughable - not buying from this website again). Lucky I paid through PayPal as I had to make a claim.

28 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo Michelle,
Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie diese Erfahrung gemacht haben, und wir würden uns freuen, wenn Sie uns die Gelegenheit geben würden, die Dinge zu verbessern.

Könnten Sie bitte Ihre Bestelldaten angeben, damit wir die Angelegenheit so schnell wie möglich klären können?

Rated 1 out of 5 stars

products of less quality and only troubles afterwards

The shop sells products of inferior quality and lies about the quality of the items. I bought a cashmere sweater that does not contain any cashmere at all. To conceal this, no product labels are sewn in.

My complaint is being stalled with vague, non-committal emails and is not being properly processed. I was offered 15% of the purchase price as compensation, and I am expected to pay for the return shipping to Canada myself. This is absolutely not a proper way to handle the matter.

I cannot recommend this shop in any way, as the products are fake and you only end up with trouble afterwards.

25 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo
Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie diese Erfahrung gemacht haben, und wir würden uns freuen, wenn Sie uns die Gelegenheit geben würden, die Dinge zu verbessern.

Könnten Sie bitte Ihre Bestelldaten angeben, damit wir die Angelegenheit so schnell wie möglich klären können?

Rated 5 out of 5 stars

It was clear

It was clear, easy and a reasonable Price

28 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Stefanie,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very easy and uncomplicated 👍

27 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Birgit,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Delivery without any problems

Delivery without any problems. Delivery time a bit to long.

27 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hallo,

Vielen Dank für die tolle Bewertung!

Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit uns gemacht haben.

Wir schätzen Ihre Unterstützung sehr und freuen uns darauf, Sie bald wieder zu bedienen!

Rated 5 out of 5 stars

Great online store

Great online store! Stylish clothes, excellent quality, and fast shipping. Everything fit perfectly and customer service was very helpful. Will definitely order again! 😊

25 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Katja,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very good service

Very good service

25 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Jonas,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I love the clothes

25 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Mimi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy order and navigation

The website was easy to navigate and the process of ordering went smoothly!

25 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hi Sarah,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Every thing was fine

Good condition.

23 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hello Michael,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

The jacket is good and worth the money.

The jacket is good and worth the money.
The delivery took 14 days because it was shipped from China which wasn’t clear in the description or any other part of the ordering process.

23 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hello,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I am happy about the simplicity of the…

I am happy about the simplicity of the ordering process and speed of the delivery process (upto dispatching the product)

23 February 2026
Unprompted review
Heidi Mode logo

Reply from Heidi Mode

Hello,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

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