Hek Jones Solicitors Reviews 557

Really pleased with how my sale was handled, despite some issues on the buyers side. Thank you Hek Jones team!

Amazing service. Clear communication on my first house purchase. Will 100% use again in future!

Avoid Hek Jones!! Horrible solicitors!!

This company worked for my buyer - the trainee Laura flock was slow , did not respond to pressure , asked lots of questions but not all together just dragged it on , whilst on holiday no holiday cover , the process took 9 months
A solicitor is a professional person not someone who works to rule with a 1 pace militant attitude
As a business man if this had been my solicitor they would have had the bullet never to return

Although our conveyancer was technically competent, the office does not seem to be well run. Often nobody answers the phone. The heads of conveyancing do not reply to emails. When a conveyancer is away, nobody backs them up. If the other side's conveyancer is not proactive, Hek Jones won't chase them up. These shortcomings led to some anxious moments.

The conveyancer initially assigned to our case led us to question our decision to choose Hek Jones to handle our property sale. Thankfully, once Natalie Flint took over, the process became significantly smoother. Natalie kept us well-informed at every stage and managed the sale with professionalism and expertise, greatly improving our experience.

A difficult sale, but handled brilliantly by Alex. She kept me informed at every step - which made the process less stressful.

Leon was defensive and confrontational. Refused to take instructions. Gave wrong legal advice. I almost lost my buyer due to his actions. Avoid this company at all costs.

We had a difficult move with the chain falling apart on day of completion. Everyone held their nerve and all got rebuilt and exchanged. Natalie has been amazing throughout. Always kept us informed and she was an absolute pleasure to deal with.

The whole experience has been great considering the issues arising. I will use Hek Jones again without hesitation.

Recently sold my mum’s property using Hek Jones. Really prompt communication and very clear communication. No hiccups at all. We used Abigail Olsen at Hek Jones. She was amazing.

Abigail was very friendly, helpful and professional, but most importantly responded amazingly quickly to any question we had. Would definitely recommend

It was my first time selling a property ( leasehold) and I am so glad I used Hek Jones through the estate agent Yopa.
The paperwork and questions were endless from my buyer but Jason Strange was efficient and extremely prompt with his responses.
My sale completed today, it took about 4 months, no chains, but a lot of information was required from me.
I'm delighted with the service I received.

Hek Jones was an immense help--everything was sorted in a timely fashion and the service was always exceptional. I highly recommend Alexandra Jenkins.

FIrst time selling a house and if we ever need a solicitor again we will be using Hek Jones and requesting Natalie Flint.
I cannot recommend them enough, Natalie was very professional and helpful, prompt replies to our all our email and telephone calls.
Thank you

Solcitors from hell, never never use them again. They are very slow and lack communication. Response times are 7 to 10 days which is unacceptable. They then have the audacity to say we are harassing them just because we ask for a update! Shocking

I recently used Hek Jones to complete a simultaneous transfer of equity for two properties.

Great service from Jason and team in navigating a very complex transfer and liaising with multiple parties. Thanks for your help and patience.

5 Stars – Exceptional Service Throughout Our House Purchase

We recently purchased our new home and were fortunate to have Laura as our solicitor. From our very first conversation, Laura was friendly, approachable, and incredibly knowledgeable, which immediately put us at ease.

She guided us through every step of the buying process with clarity and professionalism. Nothing was ever too much trouble—Laura was always quick to respond to questions, explained legal details in a way we could easily understand, and kept us fully informed throughout.

Her attention to detail and calm, proactive approach meant everything stayed on track and completed smoothly, even when there were a few unexpected delays from the other side. We always felt in safe hands and genuinely valued as clients.

We can’t thank Laura enough for making our home-buying experience so straightforward and positive. We would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Many thanks

Kelsie & Lou

So pleased that Jade from Hek Jones was my solicitor. Not only was she efficient and helpful, she was friendly and approachable too. Took away a lot of the house moving stress and really cared about helping achieve my sale and purchase. Thank you Jade. Highly recommend.

A very poor experience – we had to constantly chase their solicitors for any response. Replies were either extremely slow or non-existent, which is far from ideal when you're trying to run a business.

The company was amazing. Natalie Flint is the best solicitor I have ever dealt with. On the ball, no question left unanswered and always available. I have recommended Hek Jones to friends, family and colleagues for when the look for conveyancing work.