Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.
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See what reviewers are saying
Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more
Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more
Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more
Company details
Written by the company
Performance driven MTB apparel and casual wear.
Contact info
Unit 2D, MK45 4DD, Bedford, United Kingdom
- info@helfare.com
- helfare.com
4.0
Great
542 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
The hydro 2.5 is a great product. Light, fits well and does what it says. Sizing chart made no sense but guessed right. 👊🏻
26 April 2023
The best riding gear
The best riding gear, super quick delivery and makes you jump at least 20% further and higher!
26 April 2023
Hydro jacket
This jacket is everything you need for an mtb jacket. waterproof, thin, excellent quality and fit. You guys have made an epic jacket which looks and preforms exceptionally!!! Also really fast delivery.
Thanks so much! 🫡
26 April 2023
Just amazing
I loved the ease of ordering on the website and the prompt delivery time. My son is so excited to wear his Helfare shirt to Crankworx in Carins next week. Matt Jones is one of his favourite bike riders, he got obsessed with watching Playground. The colours are amazing and the quality of of the material is great! No wonder it sells out so fast!
23 April 2023
Great product with quick delivery!
27 April 2023
Superb quality,super fast delivery
26 April 2023
Incredible!!
Incredible brand, all the apparel I have had from Helfare has been of the utmost quality and the best MTB clothing I have worn.
The customer service is also impeccible with quick and insightful responses to questions or concerns direct from some of the owners themselves!
Couldn't reccomend Helfare enough!!
26 April 2023
Great experience as always.
27 April 2023
Please dont use DHL express for the…
Please dont use DHL express for the shipping. They rob us when we need to declare tje items in customs.
Use Finnish Posti as a partner when shipping in Finland.
26 April 2023
would recommend
The product was of a very good quality and came next day when it said 3 - 6 days, would recommend.
24 April 2023
Great service
Great service came quickly and tops are lovely my fella was very pleased with them 😄
23 April 2023
Fantastic
Fantastic website
Fantastic dispatch and delivery times
Absolutely fantastic products
23 April 2023
Fantastic product quick delivery
27 March 2023
Great customer service and fantastic…
Great customer service and fantastic products. Will be a returning customer in the future.
29 March 2023
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