Hello Neighbour Reviews 635

Victoria was very helpful and made the experience moving/referencing process easy.

Very happy with the service from Hello neighbour. Victoria Berry was very efficient and responsive. Managed to find launch an advert, find tenants and do all the paperwork in less than a month without the extortion fees of a regular estate agent

Hello Neighbour are absolutely incredible. I am a new landlord and have had negative experiences with traditional estate agents to find rentals in the past, not to mention the significant costs of their commission c.6-15% of the rent per month. I was therefore keen to avoid using them to find tenants for my flat. However, I felt pretty apprehensive getting my flat ready to rent and then finding tenants.
Hello Neighbour made it exceptionally easy, and are unbelievably good value. They charge a one-off flat fee taken from the first months rent once they have found you suitable tenants.
Victoria Berry was fantastic, she provided advice on fair rental expectations, getting appropriate certification and even arranged electrical safety checks and subsequent remediation work.
Our property had cladding remediation in progress and I wanted to be as transparent as possible to potential renters that this would effect their use of the balcony in the short-term. From experience of renting previously, I have found estate agents to be exceptionally avoidant of transparency about potentially negative elements of a property. To my surprise, Victoria was fully-supportive of being open and honest about this in advertising our property to ensure that everyone viewing it was appropriately informed before making an appointment.
Within two weeks of advertising we had selected new tenants from a range of viewers and following a very short period of credit checking and affordability documentation we had a signed contract.
Our tenants are very happy with the pricing of the property, and we are exceptionally happy with the service Hello Neighbour provided. I would recommend them to anyone and everyone.
Thank you Victoria, you made it so easy and quick.

Victoria has been my contact at Hello Neighbour and she has been very informative and efficient whilst looking after my property.

I highly recommend Hello Neighbour.

It was a unique experience and it was very nice

Victoria was excellent, great timely communication and helpful advice

Russell supported me in putting my flat up for rental. This is the first time I've let my flat so I was a bit nervous and unsure of the process but Russell was great to work with - professional, provided helpful guidance and was extremely efficient. I would absolutely use Hello Neighbour again in future, if needed and will recommend them to anyone else in need.

Rebecca has been very understanding, helpful and patient with me with the setting of my new tenancy.

Professional service.
Rebecca Lancelot did a great job with helping us to rent out our property…from organising viewings to sorting out inventory etc!
Very happy with the service

Great agency with fantastic professional personnel. My property manager Junior has been very prompt and professional with handling any issues.
Would definitely recommend them!

They have always been very professional and effective in their work, despite the fact that it is a period of less staff working due to the Christmas holidays, they have always been efficient and doing excellent work. Isabelle has been there at all times and we liked how she managed everything.

I've used Hello Neighbour twice now, and both times I have received excellent service. Staff are knowledgeable, thorough and responsive.

Shine, our Property Manager, is absolutely brilliant! She’s responsive, thorough and reliable.

I am very please that the apartment I have spotted through Rightmove was managed by Hello Neighbor. The service is great!
Very helpful, and caring! All my questions and requests taken care of👍🏻
Rebecca, who took care of my move is awesome🙏
I would definitely recommend Hello Neighbor to anyone who wants moving houses make less stressful 👍🏻

I love the service they have provided and staff was very friendly specifically Jade Smith.

Junior has been our property manager, and he has made our renting experience extremely easy and smooth by being very accessible, responsive, and responding to our queries in an extremely timely fashion. He has gone above and beyond in helping us from the very beginning of moving into the property until moving out, which has meant a very easy transition period for us. Consistent good management.

Russell was a great help for us.

Russell was of tremendous help to enable us to find our new flat!

Russell was such an excellent agent to work with. He was super friendly, informative, and professional. Our relentless search for a place to move into was finally given a happy ending with his help, and we couldn’t be more grateful. He was super responsive and helpful throughout the entire process, and I couldn’t recommend him more.

Very smooth handover to a fixed price agency after Howsy got taken over by a high street estate agency which (as they all do) charges a % fee.