DO NOT GO HERE IF YOU HAVE A FOOD ALLERGY. We were seated and told to use a QR code to view the menu and place our order. At no point were we asked whether anyone in our party had all... See more
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See what reviewers are saying
I love using hello oriental , with every single delivery within Manchester not only is it prompt, but every staff member i have encountered has been wonderful. Prices are so good for what you get. pr... See more
My first time at Circle Square, Manchester and the last. I was meeting a friend at 12 noon. I got there 10 minutes early - needed the bathroom - disgusted. Each cubicle was grubby and had no toilet p... See more
Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same fo... See more
Company details
Written by the company
Hello Oriental is run by the established Chi Yip Group Ltd. Chi Yip Group Ltd was established in 1980 in Manchester at the forefront of the Meat Wholesale market. Founded by the late Mr Stewart Yip, (President of the Federation of Chinese Association Manchester) Chi Yip Group innovatively introduced huge labour saving products to the catering industry and set up production lines to cater the continually changing market. In 1992, the group expanded and moved to new premises taking on one of the largest cold stores in the North of England, introducing Dry Goods from the Far East, live Seafood and establishing own brand products. This is backed up by our own fleet of refrigerated Lorries with a nationwide delivery network. Based in Middleton just outside of Central Manchester, Chi Yip Group has been very passionate in delivering quality, variety and reliability to customers all over the North West of England. The Supermarket caters for North West England that includes our own butchers, bakery that produces oriental breads and cakes, and fishmongers with daily deliveries. Hello Oriental, launched in October 2019, aims to bring the store experience to everyone who can’t visit the store itself with the option of next day timed delivery. With our passion to bringing the latest stock from the Far East, high quality produce and the best ingredients from the Orient, we can assure you that our online experience will be very straight forward and enjoyable.
Contact info
Treasure House, Greenside Way, M24 1SW, Manchester, United Kingdom
- 0161 655 3838
- hello.oriental@chiyip.co.uk
- hello-oriental.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Thanks for a fast delivery just in time…
Thanks for a fast delivery just in time for my sons birthday 🎂
Order was not in stock so received a…
Order was not in stock so received a phone call immediately to let me know and ask for my preferences.
When food was in stock, delivered to me next day.
Very polite staff and efficient service
BEST IN THE UK
BEST IN THE UK
If there were some way for me to have your amazing crispy duck every day I would! It's simply the best duck in the UK. Spiced to perfection, Plenty of the carcase for stock. Happy Tiger. Stay safe!
Love this place
Love this place, always get the cooked chicken breasts and meaty pork ribs aswell as other things which are amazing. The staff are very helpful and friendly will certainly keep using
I love Hello Oriental
I love Hello Oriental. Brilliant range of East Asian foods - I should know, I have lived in Tokyo and Singapore. When I had a problem with a delivery, they immediately dispatched a replacement. Top customer service.
ocean treasure dim sum
I ordered some ocean treasure dim sum and a meat platter, it was all delicious! Always love ordering from here.
Excellent service
They were very helpful to my order and very patience to my questions. I would definitely suggest to my friends.
Fast delivery and excellent service
Great store with friendly service
Great store with friendly service. When I had a problem with the website they called me and helped arrange delivery. Out of stock items were refunded without a fuss. Thanks!
Order arrived with items missing and I…
Order arrived with items missing and I was still charged. Pleased to say that I have been refunded - thank you.
It’s a shame that o didn’t get notification of the missing items. Will shop again.

Reply from Hello Oriental
very good service
Excellent Service and Products
Fast delivery due to being local, great products and a good price, highly recommend!
Excellent!
Excellent! We got the hot pot deal which included the pot, induction stove and a whole bunch of food to go with it. Everything was super tasty and speedy delivery. Would definitely buy again!
Excellent service
Reliable and trustworthy
Very competitive prices and excellent customer service. Quick delivery and items arrived well-packaged. Pity that some items ordered were not available but a refund was made without any fuss.
Amazing service.
Amazing service.
Great product range and prices. Amazing service, shipping was very very good and really well packed. Highly recommend!
Excellent service fast delivery
Excellent service fast delivery, excellent food highly recommended.
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