Very bad quality, shiny polyester from China. Fake photos and fake description. Don't buy anything!
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Scammers, i wish i had researched their site before ordering from them. They sent me something completely different from what I ordered. something so substandard that it is ridiculous. they a... See more
Company replied
I ordered clothes and did not receive my order. When I inquired, they strung me along with too many overly polite apologies and empty promises. After a while I began using their emails as writing prom... See more
Such a scam! They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/I... See more
Company replied
Company details
Information provided by various external sources
Hellocloth is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Hellocloth is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Contact info
United States
- +86 029-89589845
- comment@hellocloth.com
- hellocloth.com
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THE WORST COMPANY EVER
THE WORST COMPANY EVER! HORRIBLE CLOTHING! HORRIBLE CUSTOMER SERVICE! I’ve been waiting for a refund for 2 months. They are frauds and cheaters!

Reply from Hellocloth
Two items I ordered and payed were…
Two items I ordered and payed were completely missing. One other item was just totally off-sized.
Never again. Total waste of money and time.

Reply from Hellocloth
The fashion PHOTOS do not match the…
The fashion PHOTOS do not match the reality of the product

Reply from Hellocloth
I ordered some clothes to Poland
I ordered some clothes to Poland. The shipment was instant, the package well secured. Clothes are good quality and consistent with the description. I recommend

Reply from Hellocloth
I've given this a one star because it's…
I've given this a one star because it's the lowest I can choose. This company is terrible. My jumpsuit is absolutely disgraceful! I have cleaning cloths that are in better shape. It does not match the description nor the picture they posted at all. It's not only huge...but all the sewing is undone. On top of it all it took 2 months to arrive. Waste of time...waste of money! I am currently disputing with Paypal to get a refund! I would recommend they close up shop!

Reply from Hellocloth
Completely Cool
The cloth I buy from the company is just in pure cotton and my views were that I cannot get this type of cotton from anywhere. I am hesitated to tell the truth to the world that if they are buying anything from anywhere in the world. I was wrong and this company learns to believe me. Thanks anyhow.

Reply from Hellocloth
Scam
I have ordered clothes, pretty ones, cotton ones, but they all came synthetic and terrible looking, totally not as on picture. This is scam. They advised me to send it back and pay by myself for shipping to US, even all clothes came from China - the cheapest quality that you can imagine! They promised me $25 refund, but I have paid over 100, but I have never received it. Totally disappointed.

Reply from Hellocloth
Don’t order from this company!
Don’t order from this company! I had the same experience as the other 1star reviews. Here it is in a nutshell:
1. Ordered 1dress and it took over 6weeks to get to me.
2. Dress didn’t fit at all and was horrible quality.
3. Returned the dress and they received it on July 9.
4. It is now August 20 and still no refund. I have sent various emails about this and just receive emails back asking for more time.
This company is a scam! I will be researching lawyers at the Chinese Embassy in order to get this company shut down. Don’t order from them!

Reply from Hellocloth
TOTAL SCAM
I’m back for another review. This time after two months I received three dresses in the mail. Having read some of the comments on here , sadly too late, I was expecting the clothes to be low quality and not quite like the photos of what I actually ordered. Let me tell you, I wish they were at least as good as my worst expectations. The clothes are below bad quality and so far from the photos words can not explain. This is definitely a total scam site, do not order from them under any circumstance. I have found a Chinese lawyer through their embassy and am planning to go after them for scamming me!

Reply from Hellocloth
I wouldn’t even give them 1 star!
I wouldn’t even give them 1 star!
I ordered a jumpsuit which didn’t arrive in the time stated. When I contacted them regarding the order they informed me that the product wasn’t even in production yet and asked me to choose something else instead. I told them I’d rather have a refund which they agreed to. 3 months later, after numerous emails promising its being processed I still have no refund.
Every time I email about it they apologise and ask me to wait just a few more weeks.
From the website, I understand I’d be refunded within a couple of weeks if I’d returned an item. Why am I getting nowhere??
Totally unimpressed and $31 down.

Reply from Hellocloth
What you see is what you get.
I ordered some nice looking clothes from Hellocloth. And I was glad that I did when It was delivered. Honestly I was expecting to something of low quality and dull colored bit I got exactly what I saw and ordered. The delivery wasn't time consuming and their customer service are very polite and professional. Ny girls didn't believe that I got the killer dresses from Hellocloth. They ordered and I'm glad that Hellocloth didn't disappoint. Guys try it out and thank me later. You won't regret it.

Reply from Hellocloth
Do NOT buy
Do NOT buy! I ordered 2 items, paid extra for fast delivery., 7-13 days. First item shows up ( not at all as described on the site) after 2,5 month, and several reminders from my side. Today, almost 3,5 month after the order I got a mail saying the other item is shipped.
Warning!!!

Reply from Hellocloth
Disgusted
After two months of receiving my items and them overcharging me, as I found the same items on eBay for more than half the price with no shipping fees unlike hello cloth, they have now charged me again, using my card details. Exploitation and scam company. Need to be shut down ASAP. I remember after initially making the order and then seeing reviews on Facebook and utterly regretting it. Have to speak to the bank now ASAP and probably get a new debit card!

Reply from Hellocloth
These are straight up scammers
These are straight up scammers. I cancelled order number HE22047-XA on June 11, 2018, through a Angela at hellocloth.com. Now, I've receive an email with this saying that my order is on the way and here it is August 18, 2018. Now I have to go back through the hell of trying to return items that don't fit and are of poor quality. They have the right name: Hell-o'-cloth indeed.
These scammers are the worst. First, they steal my money and when I cancel the order, want to return the low quality clothing that's too small - they can't supply me with a return address.
DO NOT PURCHASE FROM THESE CON ARTISTS. I don't know how social media can allow them to advertise and rip people off the way that they do. It's SHAMEFUL!!!

Reply from Hellocloth
Please DO NOT order from the company…
Please DO NOT order from the company Hellocloth. They are thieves, crooks, scammers and liars. Contact your credit card companies and cancel your orders. Hellocloth is doing the ultimate "bait n switch" scam. The photos on their site are not the clothes that you will receive. They are making garbage clothing in China. I order 2 dresses OMG make out of sheets😡 they are a disgrace to the clothing industry . Am still waiting for my refund.. After I paid to have them shipped back to some place in California? Ive ask CNN. News watch dog to please do a story on Hellocloth they need to be exposed and the owners and workers taken to jail ...Any social media they are on need to taken down. We are reporting them to reported to fb as I type this notice.. As also contracted the Chinese Authorities. I want my money my back. Nonsense.....
Negucci

Reply from Hellocloth
I wish I had read these reviews before…
I wish I had read these reviews before ordering from this dirtbag company. When a company sends clothing with measurements far off what they specify on their website (and may I add that the order was place April 28 and arrived August 9th) and refuses to send a replacement....what more can I say?

Reply from Hellocloth
Out standing service
Overall, it was a great experience. It just turned out that the fabric that I ordered it was meet my expectation. Proper Cloth has changed my life. Maybe a tad dramatic, but seriously my days of endlessly shopping to find the right shirts for my husband are over. We can order EXACTLY what we want and know the fabrics will be spot-on as well. Best money I have ever spent on clothing.This is excellent experience with him.

Reply from Hellocloth
Just What I Ordered
Just What I Ordered
This is my third time of using Hellocloth, I waited this long before reviewing their product, to check if they are consistent. I am happy to say, Hellocloth has been consistent in their services. I get every piece I ordered; excellent quality, great customer support, and fast delivery. Will definitely call again

Reply from Hellocloth
I ordered 2 dresses on 27th May for a…
I ordered 2 dresses on 27th May for a wedding 6 weeks later... never received in time wasn’t even dispatched was told it would be an additional 8 weeks.... had to cancel the order. Now it is 2nd week in August and still no refund!!!!! Do not order from this company they are not dependable and steel your money! Do not know what the do to get my money back...... extremely disappointed $63 lost so sad......

Reply from Hellocloth
beautiful clothes
beautiful clothes, it was an anniversary gift and I love the customer service is always good customer attentive, I will return with my partner soon.

Reply from Hellocloth
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