Hellofare Reviews 

39
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Avoid Max leon to deal your airfare he is scammer!! he get all and provided what is needed especially payment and giving you assurance once you call the airlines there is no booking Max leon must be... See more

Rated 1 out of 5 stars

This is a fake ticket agent. They make their prices rock bottom and you think they are genuine. I don't know why they have been left to run a fake travel agent website !! Please save us!! Max makes yo... See more

Rated 1 out of 5 stars

70% POSITIVE reviews and 30% NEGATIVE is the stat for Hello Fare - people, the 30% is what Hello Fare primarily set up for because HELLO FARE is a SCAM company as they've just showed me their true co... See more

Company replied

Rated 5 out of 5 stars

Have had a good experience with HelloFare because I booked a ticket for my family they were travelling from Nairobi to the UK and Steve was a very helpful gentleman. My family got the right tickets at... See more

Company replied

Company details

  1. Travel agent

Written by the company

"HelloFare" is a fully bonded company working under strict guidelines of CAA (Civil Aviation Authority) UK. We are committed to our customers for the best cover & comfort". Our aim is to deliver the best worldwide flight or holiday deals in the market & back it up with the great after sales. We have dedicated customer services staff who are professional & ensure your after sales experience is completely hassle free.


Contact info

1.9

Poor

TrustScore 2 out of 5

39 reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(39)

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Rated 1 out of 5 stars

Avoid Max leon to deal yo he…

Avoid Max leon to deal your airfare he is scammer!! he get all and provided what is needed especially payment and giving you assurance once you call the airlines there is no booking Max leon must be reported to the authorities as he using this website to steal money!

11 November 2024
Unprompted review
Rated 1 out of 5 stars

This is a fake ticket agent

This is a fake ticket agent. They make their prices rock bottom and you think they are genuine. I don't know why they have been left to run a fake travel agent website !! Please save us!! Max makes you believe their card payment system is down and gives you bank details to transfer into.. that's when you lose it... He issues a ticket which looks genuine but come check in time... passenger not found... Reservation not found... Avoid as much as you can. Max steals for a living

20 August 2024
Unprompted review
Rated 1 out of 5 stars

*SCAM ALERT*

*SCAM ALERT*

This company is a scam!!! Please avoid. I
tried to buy a travel ticket from them and Max kept on pressuring me to pay cash into their bank account which is a personal account. He didn't want me to pay with credit card because he knows the money can be recalled back if you don't get the ticket. I made a research and found out that they are fraudsters!! Please avoid to SAVE YOUR MONEY!!!

31 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAM CLONE COMPANY

TRUSTPILOT: I have today 1/9/24, provided your Hellofare Request for Further Information @23.06 31/8/24

SCAMMER IS CLONING HELLOFARE COMPANY

TRUSTPILOT:
I HAVE BANK FRAUD REF NO & ACTION FRAUD POLICE REF NO

THIS IS A SCAM COMPANY
DO NOT USE THESE ARE SCAMMERS

TRUSTPILOT, My Bank has already recovered my money back from transaction 2nd +9th Aug 24, with Hello fare/Max Leone, and this fraudulent alleged travel agent (Who is Probably Copying/Cloning the Real Travel Agent, has been reported)

PLEASE CHECK ALL NEGATIVE REVIEWS & YOU WILL SEE THE SAME PATERN & SAME PERSON

Hellofare Reviewer:
Interesting how there FAKE reviewer now wants to SAY THEY CANT FIND ME OR MY INFORMATION & ASKING FOR FURTHER INFO, then call me fake, when I ALREADY gave EXACT dates/times/emails/Invoice/Fake E-ticket no/ bank details inc sort code given from:-
Max@ hellofare.co.uk & hellofarebooking @gmail.com (ALL FAKE) probably CLONING the REAL HELLOFARE Company , I have EVERY DETAIL of this fraudulent interaction I had with Max Leone+Hello Fare,

Hellofare:
Even your support FAKE email address “support @ helloafer “ is SPELT WRONG (how comes you can’t get your own email address right)….. anyway Action Fraud Police +I’m sure various other law enforcement are now after you as you have SCAMMED a lot of people.

My feedback is GENUINE & LEGITIMATE, & is VERIFIED with PROVABLE FACTS!!!!! Funny how you can’t find me, when actionfraud Police AND the Bank has found me & proven that you/Max Leone/Hello fare, are Fraudulent Scammers using Fake Names and providing FAKE INFO/FAKE E-TICKETS/ FAKE BANK DETAILS: D D JOHNSON (doesn’t sound like a Hello Fare Account to me)

TRUSTPILOT
I HAVE BANK FRAUD REFERENCE & ACTION FRAUD POLICE REFERENCE ,
PLEASE CHECK THIS FOR YOURSELF AND SHUT THESE FAKE PROPLE DOWN

9 August 2024
Unprompted review
Rated 1 out of 5 stars

i wish i could give zero stars this…

i wish i could give zero stars this company is a scam. they provided me with a fake ticket to istanbul and return ticket to Iran back to istanbul, which makes absolutely zero sense when i called the provided number on the website it was fake! I called the whatsapp number and upon providing the information of my tickets max leone hung up and refused to answer any questions i have now been blocked from contacting them. Patience malata pita issekya is owner of this scam company. Please do not book unless you want to lose your money to this compant

30 July 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
Not good to hear you have cancel your flight and get back your refund. We will report you to give the fake review

Thanks

Rated 1 out of 5 stars

I have made holiday package…

I have made holiday package reservations with Hello Fare Ltd. They provided me with e-ticket information after paying for the holida weekly. However, when I contacted the Turkish airline to confirm my flight, they informed me that there is no flight or booking under my name. The airline representative mentioned that there was a booking, but it had been cancelled. It appears that the flight information I received was fake and the funnythingis Max Leron still tryingto convince my booking has been made and te airlineis the problem. I can'timaginehow heartlessthey are, i was apprehensive at first as its a holiday for my daughter and myself. And Max Leron stilling calling to convince me. As a result, I have taken appropriate action to address this issue. This company needs to be shutdown with immediate effect

29 July 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
Not good to hear you have cancel your flight and get back your refund. We will report you to give the fake review

Thanks

Rated 1 out of 5 stars

70% POSITIVE & 30% NEGATIVE…Hellooooo

70% POSITIVE reviews and 30% NEGATIVE is the stat for Hello Fare - people, the 30% is what Hello Fare primarily set up for because HELLO FARE is a SCAM company as they've just showed me their true color few days ago and they even send FAKE document for flight details. My bank and Online Action Fraud are now on them. Pls AVOID Hello Fare, Max Leone & Hady Traore.

15 July 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

This company is an official fraud…

This company is an official fraud business . They are using fake address to scam people . They are reported for fraud team and please do not use any business with this company.

24 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

Paid for but my ticket wasn’t issued

Paid for but my ticket wasn’t issued! Disgusting, no reason was given to me, awful customer service. Would not use again, was asked to send a photo of my passport too wth?

21 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

SCAM

SCAM! PLEASE AVOID!
Fight ticket was purchased and fully paid for, only for company to state there is no ticket. The customer service was appalling! They were rude and not interested in rectifying the problem. Also requested a photo of the passport, which is not needed with any reputable company.

22 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

Scam company

This company scammed my friend who paid but received no ticket. Do not use this company, they are scammers. Most likely paid for positive reviews or the same scammer writing different ones. AVOID! Check other 1 star reviews for a real insight into the scam

22 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

Guys please do not use!

Guys please do not use!! FAKE/SCAM!
Scammed my friend, didn't issue a ticket and couldn't give a reason why even though payment has been received through bank transfer!
Poor customer service and service overall. I repeat, do not use!

22 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

Scammers

Scammed my dad and wife out of tickets. Cannot contact anyone, numbers on website are fake. Person on phone asked for my name and not my Dad’s so clearly saw this review. They could not explain why tickets were not issued and asked for scans of passport photos, when they already had my dad and his wife’s booking information. We verified with another travel agency that they do not require this information to make bookings. When I questioned the person on the phone said who the hell is talking (not good customer service).Do not use.

In response to the reply, my father, not I booked with Hellofare and I firsthand experienced this by taking him to the airport and having to return to pick him up. Please ensure they give you an atol certificate that you can verify. Taking legal action.

22 June 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Customer

Hope you are doing well we didn't have any record against your details could you please send us your details on support@helloafer.co.uk. we will report against you because you are putting fake reviews. You didn't book with us. Please remove it and contact us directly via email or phone.


Thanks

Rated 1 out of 5 stars

STEVE HELLO FARE IS A SCAMMER

Hello fare is a fraudulent business and it needs to be investigated by the Financial regulation. I paid for a ticket last September when the booking refernce was not found on Virgin Atlantic I brought Steve notice to this. He gave me his link and throught his link I can viewed but why cant I viewed directly from Virgin Atlantic. As I was not comfortable with this I asked for a refund which was not forth coming. I came here to write a review; Steve called me back and said my money would be refunded and i should remove the review which I did. If I have known I should have forgotten anout the money. On sending me a refund after almost 6 months; the bank wanted to verify this payment. I have be dubbed and scammed this man called Steve and company also paid as a refund a fake amount into my account. When I called back to challenge this this man changed his name again and gave me another name. He is a scammer. A dubious man. He does not have any ticket to sell; he is paying people to write nice reviews for him. He should be probed and send to JAIL. HE IS CAUSING DAMAGES TO PEOPLE. HELLO FARE WITH ALL YOUR REPRESENTATIVE ARE ALL THIEVES AND SCAMMERS.

18 January 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Dear Nike Agbola

Hope you are doing well but we are not because why you are putting this review you have cancelled your e tickets yourself and we have already gave you your refund of £824.00. we have proof this. You got refund in your account from £1143.00 and you had sent us only £319.00 after deductions of your amount. This is not good to put that kind of review.
Please see your chat on Whatsapp

Hi Max,
I think you should no worries about anything because you're no going to loose anything.
Enough is enough,I have been recording you and I have all necessary information and proof of your scams.
So make it simple. I have paid in total.
£ 30 deposit
£ 500 flights
£48 changing dates
£ 246 called business class. So the total is 824.
So if you cancel this flight ✈️ it will be very easy and your money will be 1143 - 824 = 319.
So and I just want the account details for the same person who transferred the money into my account. Thank you for your understanding. 🙏🙏🙏

Hope you see now.

Please remove this review otherwise we will report against you.


Thanks

Rated 1 out of 5 stars

Do not use this company it is a scam

Do not use this company it is a scam. They take your money (via bank transfer) & issue fake bookings. You then can’t get hold of them on their email or any of their phone numbers. My mum made the booking and received no ticket, and cannot get hold of them to get a refund. We will be reporting them to the police.

15 April 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
Not good to hear you have cancel your flight and get back your refund. We will report you to give the fake review

Thanks

Rated 1 out of 5 stars

This is scam they collected 500 pounds …

This is scam they collected 500 pounds from me and I did not receive any refund or ticket please everyone one should stay away from this company

22 January 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
Not good to hear you have cancel your flight and get back your refund. We will report you to give the fake review

Thanks

Rated 1 out of 5 stars

The company and “Max” is a HUGE fraud.

The company is a fraud. “Max Leon” +44 7537 143434 clearly a fake name as the man was Indian. He called me when I was looking for tickets online. Offered me a good believe price and was in communication with me through WhatsApp. He asked me to bank transfer £530 to him. The ticket he issued wasn’t legitimate as I checked with the airline themselves and there was no such ticket number. He said he would refund me and then never answered my calls again.

Update - over a month later they have commented that my review is fake. I managed to revive my money through the bank and I have reported them and “Max Leon” on action fraud and directly to the police. I am also taking legal action through a solicitor.

4 March 2024
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
Not good to hear you have cancel your flight and get back your refund. We will report you to give the fake review

Thanks

Rated 3 out of 5 stars

Top-notch service from HELLOFARE LTD

Top-notch service from HELLOFARE LTD. Sarah's professionalism and warm demeanor shone through from start to finish.

3 March 2024
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
We are glad to hear that you enjoyed the booking process. Looking forward to a long and fruitful relationship with you!

Best regards,
HELLO FARE LTD

Rated 3 out of 5 stars

John at HELLOFARE LTD was fantastic.

John at HELLOFARE LTD was fantastic. His quick and personalized service took the stress out of booking flights.

3 March 2024
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
We are glad to hear that you enjoyed the booking process. Looking forward to a long and fruitful relationship with you!

Best regards,
HELLO FARE LTD

Rated 5 out of 5 stars

Good service

Good service compared to the price, but they could do better, but definitely i recommend to organize any type of traveling.

19 December 2023
Unprompted review
Hellofare logo

Reply from Hellofare

Hello,

Thank you for writing to us.
We are glad to hear that you enjoyed the booking process. Looking forward to a long and fruitful relationship with you!

Best regards,
HELLO FARE LTD

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