Hello Fresh has brightened up flavour & colour on my plates.Delivery was prompt. However being the only mouth at my table it isn't so wonderful eating 2 meals consecutively the same twice a week. I h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great recipes, very handy when you’re a busy person good pricing and I like the commitment to reducing packaging. Food items are always fresh takes the hassle out of thinking of what to have for dinne... See more
Company replied
We are really enjoying the flexibility of HelloFresh, it’s great being able to change the amount of meals from one week to the next depending what we have on as a family. Also love the amount of recip... See more
Company replied
Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is... See more
Company replied
Company details
Written by the company
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Contact info
New Zealand
- hellofresh.co.nz
4.0
Great
15K reviews
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Love Hello Fresh.
Love Hello Fresh.
I just love everything about Hello fresh and meals are great so far.
14 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊 You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊💚
- Blanch
Good variety of options available
Good variety of options available. Good amount of ingredients provided to feed the family. Good communications when things are different from what is displayed. App very easy to use.
21 October 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Michelle💚
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Joy 💚
The portions are very small
The portions are very small, especially for the proteins like 250g of chicken is not sufficient to feed two hungry people.
11 November 2025
Reply from HelloFresh New Zealand
Hi Daren,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The app is abit annoying at times.
26 January 2026
Unprompted review
Reply from HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great easy meals.
Great easy meals.
Everyone even the fussy ones love hello fresh in our home.
29 June 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Good meal options
3 August 2025
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Makes life easier
Good quality food, delivered fresh. Easy to arrange refunds if any issues. Great range of meals to select from.
2 October 2025
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
The food is easy to prepare and cook
The food is easy to prepare and cook, and very tasty with a wide range to choose from. Love it
14 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Happy cooking! 😊
- Elise 💚
Food and meals are great
Food and meals are great. I dont get enough time to cook them as some says I'm home at 5pm and others I'm home at 10pm. And I spend nights away
14 January 2026
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
The salmon had a very strong fish smell…
The salmon had a very strong fish smell and flavor and the crumb tasted a bit odd. I didn't like it. The dion mustard on the vegetables was awful nobody ate it.
The hoki crumbled fish was very nice. If im paying for food boxes it would have been good for the chips yo be cut up. I didnt like the red seasoning for the chips. It wasn't great but overall the holiday meal was nice. The chicken burger was OK but chicken breast is dry and nowhere near as moist as a thigh
18 January 2026
Reply from HelloFresh New Zealand
Hi Carmen,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Elise
Customer Resolution Specialist
HelloFresh
Never had any problems with the service…
Never had any problems with the service or delivery.
19 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
With HelloFresh our lives are made easier
With HelloFresh, meals are pre planned and pre packed making the process quick and easy come cooking. Everyone cooks in our house, including kids, so it’s a great system. Recipes are easy to follow. HelloFresh allows for better choices, healthy options, opportunity to try something different, and always a delicious meal to enjoy together.
6 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
-Daren 💚
Awesome kai
Awesome kai. All good but way to small servings my whanau are big eaters. Loved the recipe cards though and still recommend as dinner inspiration is hard.
18 January 2026
Reply from HelloFresh New Zealand
Hi jeanne,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I love the fresh ingrediants
I love the fresh ingrediants, I love not having to think about what I need to get or what dinner we are having. I love having my daughter help prepare and cook the dinner with me!
14 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka💚
We are very happy with the meals
We are very happy with the meals. To night our fish was swapped out for a different variety to what was on the recipe card. We were very happy with the swop, just finished eating this meal. It was amazing 10 out of 10. Fish was beautiful 😍 thank you for the credit 🙏 much appreciated. I love we get to try a lot of different flavors and recipes we would never think to try ourselves. I think they are good value for money. Generous servings, often enough for lunch the next day
Kind regards
Sharleen
19 January 2026
Reply from HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Great selection of meals to cater to…
Great selection of meals to cater to everyone's needs. Easy to follow recipes to get younger members of family preparing easy meals. Easy to source/in season ingredients to keep the sheets and re-cook later
19 January 2026
Reply from HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
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