I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... See more
Company replied
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See what reviewers are saying
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... See more
Company replied
Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... See more
Company replied
I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... See more
Company replied
Company details
Written by the company
Your one stop K-Beauty Shop
Contact info
South Korea
- info@helloseoul.co.uk
- helloseoul.co.uk
4.0
Great
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best little independent shop!❤️
Customer service was really helpful before i made the purchase and they made sure i choosing the right product! Great little online shop with a whole range of products for all your needs! Thank you!
28 January 2022
Unprompted review
Reply from Hello Seoul
Hi Josh! Thank you for the 5-star review! Love from Hello Seoul Team ♥
My second time buying from this store…
My second time buying from this store and as always, super happy with the products that I bought and the service! Arrived quickly! Love the personal hand written message adds a nice touch!
28 January 2022
Unprompted review
Reply from Hello Seoul
Hi Sophie! We appreciate your time in leaving us a review! Your feedback means a lot to us. Love from Hello Seoul Team ♥
Thanks guys very nice I love it
25 January 2022
Reply from Hello Seoul
Hi lovely! We are pleased to know you loved it! Thank you for the 5-star review Love from Hello Seoul Team ♥
Not the first time I order... definitely NOT the last!
I've ordered from Hello Seoul a couple of times now and I can say for certain: It's my favourite Kbeauty business in the UK. Prices are not inflated and service is always a dream! Plus, they deliver super fast!
11 January 2022
Reply from Hello Seoul
Hi lovely! Your feedback means a lot to our team. We are happy to know Hello Seoul is your favourite! Thank you for always choosing us :) Love from Hello Seoul Team ♥
If I could give 10 stars I would
If I could give 10 stars I would. Not only my order went smoothly but I received a handwritten positive note that I appreciate greatly. Whoever wrote my note, thank you for going above and beyond. Excellent customer service!!!!!!!!!!
2 January 2022
Reply from Hello Seoul
Hi Martha! Thank you so much for the feedback! You're very welcome, we appreciate your time writing this review. You just made our day! Love from Hello Seoul Team ♥
Thank you so much for your quick…
Thank you so much for your quick delivery! It’s a great item for sending as gifts for this past Christmas!
1 January 2022
Reply from Hello Seoul
Hi lovely! Thank you for the 5-star review! Love from Hello Seoul Team ♥
Loved the products
Loved all the products.Nicely boxed and Fast delivery, very impressed. Thank you. I wanted to give 5star but was little bit upset because the vt cosmetic spf compact was broken on the side. The screw was not there to hold on the compact box but it is usable and very comfortable to use.Don’t have time to return because of busy schedule(moving house)at the moment. Thanks.
30 November 2021
Reply from Hello Seoul
Hi lovely, I do apologise for this! We will make sure to report this to our supplier. Thank you for letting us know. We appreciate your feedback! Love from Hello Seoul Team ♥
Reply from Hello Seoul
Hi lovely! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥
Amazing product.
20 November 2021
Reply from Hello Seoul
Hi lovely! Thank you for the 5-star review! Love from Hello Seoul Team ♥
Always order my Korean products from…
Always order my Korean products from her. Nice person, good service and products.
18 November 2021
Reply from Hello Seoul
Hi lovely! Your feedback means alot to our team. Thank you for the 5-star review. Love from Hello Seoul Team ♥
Excellent website
Ordered from there last week and came quicker than I expected. They have a wide variety of products from different brands with a cheaper price than other websites, its hard to get korean skin and makeup products for a good price in the UK. Definitely will be buying from them again shortly!
14 November 2021
Reply from Hello Seoul
Hi Louise! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥
It was amazing.
5 November 2021
Reply from Hello Seoul
Hi lovely! Thank you for the 5-star! Love from Hello Seoul Team ♥
Product was perfecyly sealed
Product was perfecyly sealed. Gonna purchase again in the future..Thank you for the great service
3 November 2021
Reply from Hello Seoul
Hi lovely! We are incredibly grateful that you took the time out to leave us a 5-Star review.
Love from Hello Seoul Team ♥
Couldn't recommend more!
Amazing website! There are constantly adding new products and have some great deals. I always love the little sticky notes you get in every box with a cute message on which always makes me smile. Couldn't recommend more!
1 November 2021
Reply from Hello Seoul
Hi Anna, your feedback means alot to our team! We love writing to our customers! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥
😌 good 😌 I’m glad 😃 is not doing…
😌 good 😌 I’m glad 😃 is not doing well today but I’m sure you are going good 😌 you need help and spencer is doing a great 😌 birthday 🎉 so good 😊 love 💗 too baby I have no problem 😌 it was just the pain of your heart ♥️ you have a baby shower 🧼 love 💗 too much to worry I will let her help me out I miss her baby and miss baby I have no problem 😌 love 💗 bye 😘 I hope 🤞 have fun
30 October 2021
Love this store
Love this store! The owners are so kind and helpful, and delivery was quite quick! I received a lovely message and freebies with my order too. Will definitely purchase again. :)
29 October 2021
Reply from Hello Seoul
Hi Martina! We are pleased to know you loved our store! Your support means a lot to us! Thank you for the 5-star. Love from Hello Seoul Team ♥
Reply from Hello Seoul
Hi Lizzie! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥
My go-to for Korean skincare products
My go-to for Korean skincare products. Even if you know nothing about K beauty products then you will find all the info here.
16 October 2021
Reply from Hello Seoul
Hi lovely! Thank you so much for supporting our small business! We appreciate your time leaving a 5-star review! Love from Hello Seoul Team ♥
Love the products
Love the products. Delivery was quick. Hand written note was a nice touch.
14 October 2021
Reply from Hello Seoul
Hi Kirsty! We appreciate your feedback Thank you so much Love from Hello Seoul Team ♥
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