Used it twice. Payment is easy and communication with the booked provider as well. Good overwiew over all available providers and their prices.
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See what reviewers are saying
Overview and usability becomes better step by step - supports the process also better now (can do most of the standard actions) Some improvenment ideas * enable to add ratings from App even if y... See more
Good experience in general with the booking. Once they called me back and asked if I want the money back because the cleaner was very late (didn't expect anyone checks and follows up on this). It woul... See more
Very good service. Booking a cleaning person is simple and easy. The whole process couldn’t be more straight forward. We had a very good first experience. I would suggest adding a filter for lan... See more
Company details
Written by the company
Willkommen bei Helpling, Europas führendem Marktplatz zur Vermittlung von Reinigungskräften. Über Helpling finden Sie ganz unkompliziert haftpflichtversicherte Reinigungskräfte für Ihr Zuhause. Vergleichen Sie Profile und Preise und finden Sie die für Sie passende Reinigungskraft mit nur wenigen Klicks.
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4.4
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
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I was very satisfied!
Just delighted. He was attentive and thorough. He arrived on time and definitely cleaned all the corners and under all the furniture. My kitchen is spotless. 5 stars!
19 May 2025
Unprompted review
The customer was friendly and give…
The customer was friendly and give accurate information
16 May 2025
Unprompted review
De must important in this work is trust
The company are honest if anything goes wrong they try to call you and inform you too that's all I can say for now
9 May 2025
Unprompted review
I like everything about the app but…
I like everything about the app but what I dislike is when I schedule a date with the customer and still have to pay a 30 euro fine
11 April 2025
Unprompted review
Reply from Helpling Deutschland
Dear Thomas Adjei, thank you for your feedback! We're happy to hear that you enjoy using the app overall.
However, we're currently unable to fully understand the situation regarding the €30 charge you mentioned. To help us look into this properly and clarify everything, we kindly ask you to reach out to us at kontakt@helpling.de.
We’ll be happy to assist you and find a solution together!
Best regards,
The Helpling Team
Am very excited
Am very excited, because I have been receiving more offers this days. Thank you so much 🙏
12 March 2025
Unprompted review
Viraj did a perfect job cleaning the…
Viraj did a perfect job cleaning the apartment
5 March 2025
Unprompted review
I am happy about meeting different…
I am happy about meeting different people and learning something new everyday
1 February 2025
Unprompted review
Easy to navigate the service
6 February 2025
Platform navigation
At first I didn't understand how the platform works, how to navigate it, but the Helping team assisted me in the application process. It then became easy. I managed to create my profile and I'm still learning how to best use the platform.
5 February 2025
Unprompted review
Good platform
Helping is a great service to get you in touch with cleaners in your area. I have used it for 2 years now, and I will keep using it as all works just well with this platform.
4 February 2025
Everything good and as expected thanks
23 January 2025
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