Helpling Reviews 1,434

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Alexandra is a real life savior and did a very good job on cleaning our home. Alexandra is very independent and cleaned everything thoroughly and according to our wishes and needs. We were very impres... See more

Rated 4 out of 5 stars

Helpling is a great site to use because it is easy to manage and you can schedule your appointments as it best fits you. If you are on holidays it's possible to cancel the appointment and if you need... See more

Rated 1 out of 5 stars

Worst cleaning company ever. Booked with them several times within a month. Each time, either the helper doesn’t show up, or shows up hours late or ends up going to a different location. I kept bookin... See more

Rated 5 out of 5 stars

I hired helping recently for the moving out cleaning of our rented unit. The Girls did a fabulous job, they were open for suggestions and inputs. It was a great n hassle free experience. Helping has... See more

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4.1

Great

TrustScore 4 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great experience

I had a great experience with Helpling. Super easy way to hire a house cleaner and manage the relationship and appointments!

28 April 2022
Unprompted review
Rated 4 out of 5 stars

Great online service :)

Great online service :)

Great to see the profiles of the available cleaners. For my first cleaning they were able to find someone nice and hard working even though my initial choices were not available.

23 April 2022
Unprompted review
Rated 1 out of 5 stars

Be ware that using the platform got…

Be ware that using the platform got charged of Euro 35, written in LONG terms and conditions instead of the checking out. It is a bit misleading and surprise to me. So it added up the bill for one-time service a lot. The cleaner is not really good too (although it scored 5)

14 April 2022
Unprompted review
Rated 4 out of 5 stars

Service quality

I was really pleased with my previous cleaner from Helpling - when she decided to stop working with Helpling it was useful to get the email and link to find a new cleaner directly from Helpling, however there don't seem to be too many cleaners in my area.

17 March 2022
Unprompted review
Rated 4 out of 5 stars

I'm happy with the service

I'm happy with the service, customer care has always sending messages and available to help any time.
In my view, one point to improve is how the app works, I had tried to cancel and edit my appointments and was not able to do it, but fortunately the customer care had helped me with it.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Happy to find the friend

Robert was very friendly and professional.
He took perfect care of our needs and was detailed enough to also clean hidden areas. We are looking forward for his next visit!

6 February 2022
Unprompted review
Rated 5 out of 5 stars

Life savior and hero cleaner: Alexandra

Alexandra is a real life savior and did a very good job on cleaning our home. Alexandra is very independent and cleaned everything thoroughly and according to our wishes and needs. We were very impressed, because this was the first time at our house. Apart from the cleaning, Alexandra is also a very kind and warmharted person. We can highly recommend Alexandra and will certainly book her again for a clean!

3 February 2022
Unprompted review

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