They sell this life sustaining equipment with warranty. Then when the equipment fails, you pay shipping to send it back and no idea of when it will repaired. They say they shipped it back to the manuf... See more
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See what reviewers are saying
I ordered replacement filters from this company and both of the items i received were incorrect. Their website listed a 10 pack of filters and only one arrived. They told me it was a mistake in the we... See more
My great purchasing experience with Help Medical has been with Nick Grinberg. From the first phone call and texts I’ve been perfectly happy with the company and especially Nick. His friendly attitude... See more
I've spent an entire week jumping through hoops for a local company, and STILL don't have a machine. After emailing my prescription to Jonathon, he was able to set me up in under 20 minutes! The custo... See more
Company details
Information provided by various external sources
is dedicated to offering you the most competitive pricing with our and providing you with the service and equipment you need to breathe easier and get a good nights sleep!
Contact info
West 57th Street 57 STE 403, 10019, New York, United States
- 8554357144
- info@helpmedicalsupplies.com
- helpmedicalsupplies.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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NO refund on defective product--beware!
ordered cpap mask - received, used briefly, and found it to be defective. However, they say once package opened, can't get your money back. DO NOT BUY FROM THIS COMPANY. They will take your money & offer no recourse to faulty equipment.
Eric and Help Medical Supplies were…
Eric and Help Medical Supplies were incredibly helpful when I needed a replacement part for a CPAP for a visiting relative. Eric responded to my request immediately and they had the tube that I needed. I was able to pick it up within an hour. Eric was great, and available to call in case we had any questions. Great location in the city for easy pick up, and a really good price.
Eric was very helpful and friendly!
Excellent price, service and fast shipping
Superior service and fast shipping. Excellent price for the ResMed AirCurve 10. In fact, we paid significantly less out of pocket than we did when we bought the original one 8 years prior through our insurance.
OMG...this is the best company ever
OMG...this is the best company ever. The products are affordable. ERIC Jackson is the best. Very professional and knowledgeable. He helped me make the best selection for my mother. If you need emergency CPAP accessories, this is the right place to come. Thank you Eric.
Very knowledgeable and helpful
Bad products bad seller
I bought a Mirage Quattro Full face mask from these people and it never worked out of the box. It leaked so bad it was usless from the first try. When I tried to send it back they refused because it was a "hygienic item" but they never defined what a hygienic item was. The mask cost 50% more than other comparable masks. Do not do business with this company
Eric was helpful and professional
Eric was helpful and professional. Location is very convenient. Recommended !!!
Eric was super helpful and assisted in…
Eric was super helpful and assisted in getting the right equipment for my mother. Highly recommend.
Very knowledgeable
Very knowledgeable . Provided amazing deal on airsense 11. Nick offered a great discount of $949
needed travel cpap mask
needed travel cpap mask and ERIC was ve the day....or week ! Eric was a pleasure to deal with and from now on i will buy my supplies from him!
Eric was outstanding and will…
Eric was outstanding and will definitely suggest his services to any client that needs medical supplies!
Had a great experience with Nick
Had a great experience with Nick. Very informative and led me to the right solution
Jeanette😇, Nick😇, and HMS🇺🇸💯%
I would like to extend an appreciative thanks to "Jeanette" and "Nick" for their friendly and knowledgable assistance. I suffer from "Long Covid" and after 10 months of recovery, I am ready to get back to work, but I had the most difficult time finding the unit I researched, and Jeanette found me a better alternative in, literally, 10 seconds, it was so fast and Nick text me the specs while I was talking to Jeanette...What a team...and I was able to pay a little extra to get it next day. I am currently functioning with a 80% lung capacity and in order for me to get back some semblance of my life pre-Covid, I needed a POC for recreation, work, traveling etc. Great Big Thanks to Jeanette😇, Nick😇, and HMS🇺🇸💯%
Kind Regards
Terrance Barrow
08/26/2022
I came to NYC for the weekend realized…
I came to NYC for the weekend realized I forgot my CPAP Power cord. Found Help medical by googling and saw it was fairly close to my hotel--a long walk. So called and Eric said to come right over He had three cords for me to choose from and luckily had the exact one and it was inexpensive too, just $62. So glad I found them.
I came to NYC on a Saturday to move a…
I came to NYC on a Saturday to move a daughter into college and discovered I had somehow forgotten my CPAP mask. I googled “Resmed suppliers near the East Village” and found Help Medical Supplies. When I called, Eric was so helpful and told me he had just what I needed. When I arrived and picked up the mask, he was such a nice guy and helped me get just the right fit. Thanks Eric for saving me from a weekend of disruptive snoring!
Excellent customer experience
Eric was very helpful and attentive to my requests. I would buy again from him.
Great prices and fantastic customer service!
Eric was welcoming, honest, and professional. He addressed all my questions and didn't try to upsell me on products I didn't need.
Eric provided exemplary service
Eric provided exemplary service. He understood my concern. Then investigated and called me back with the answer. Thank you. I wish I could find my order number online under my account though.
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