HEMPE Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company, finding their products to be highly effective for various aches and pains. Customers report significant relief from conditions like back pain, arthritis, muscle pain, and sprains, often making the product a household staple. Many people, including those who were initially skeptical of similar products, were impressed with the results and appreciate the instant relief and pleasant scent. However, some customers also noted an issue with the hot variant of the product, where its heating and pain-relieving effects diminished after the initial applications. It appears that once the seal is broken and air enters the container, the product's effectiveness can be lost.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers finding it effective for pain relief, muscle... See more

Quality

Consumers find quality to be positive, with many reviewers reporting that the products are effective and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered recently from Boots online. Both the Hempe hot and ice gels have been fantastic sorting out sporadic lower back pain, not to mention other aches and pains in legs and shoulders. Far superior... See more

Rated 5 out of 5 stars

I first tried Hempe in March 2025 and submitted a critical review on 26 March. This was because of a failure in the delivery system. However, once arrived we were delighted with the effectiveness of t... See more

Rated 5 out of 5 stars

Have used Hempe in the past for historic aches/injuries; this time it was a sprain, 2 days into a 5-day outdoor show, immediate relief and worked well with a brace support.

Rated 5 out of 5 stars

This was a online find and recommendation so found the info useful. The medication so for has helped with muscle pain


Company details

  1. #23 of 220 best companies in Beauty product supplier

Written by the company

FEEL BETTER. LIVE BETTER. At HEMPE, our aim is to give our customers the freedom to live life without limitations by providing relief from those aches, sore muscles and skin complaints that can sometimes hold us back. FORMULATED FOR FREEDOM.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(248)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Used regularly on knees with arthritis helps me live a comfortable lifestyle until I get next cortisone injections
Great now in bigger cans

8 April 2024
Rated 5 out of 5 stars

Super for post-run fatique

I've been using HEMPE hot and cold to help ease the muscle and joint pain during marathon training and find it a really effective way to ease the pain and restore my tired legs to normality a lot quicker than if left untreated. Highly recommend the hot and cold gels to anyone living an active lifestyle.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Product.

The order was lost by the delivery company, by placing it in the bin on bin collection day. Hempe, replaced the order. Great service and great product. Will be ordering from them again.

25 March 2024
Rated 5 out of 5 stars

It works!

Quick delivery, good communication and most importantly, the product works!

18 March 2024
Rated 5 out of 5 stars

Excellent stuff

Excellent stuff, used the heat rub on areas that normally feel sore after a run then used the cool rub after my run and I was amazed that I had no aches at all the next day, impressive stuff

26 February 2024
Rated 3 out of 5 stars

After someone raving about your Hempe…

After someone raving about your Hempe Hot Muscle gel I ordered some for my wife. She claims that whilst it is ok it is not as revolutionary as she had hoped.

I ordered some skin balm at the same time, and was surprised to see the size of the skin balm tin when it arrived. It looks more akin to a lip balm tin than one that could tackle eczema and other dry skin conditions.

5 February 2024
HEMPE logo

Reply from HEMPE

Hi James, really sad and disappointed to see your review. Our HEMPE gels have been working wonders for nearly everybody that tries them. I would ask that you make sure your wife puts it on 3 times a day to start as once isn't enough at the beginning. Also, with bad pain many of our customers have reported that they use a double helping so on once and then again five mins later. Really hope this works for her. Please do try these and report back.

In terms of the SOS Balm it's exactly a 30ml tin as advertised. I am personally using it for very dry skin on my little finger. Using it many times a day and one tin has lasted weeks. I do think you'll see that the tin lasts very well (unless you are trying to cover huge areas of the body).

Rated 5 out of 5 stars

Very easy to order from clear…

Very easy to order from clear communication and delivered as stated. Excellent product. Suffering from arthritis pain I was sceptical this would help much, but really helped thanks

27 December 2023
Rated 5 out of 5 stars

Hi after using your hamp cream for 7…

Hi after using your hamp cream for 7 days i was able to walk my dog up the lane at beacon hill before Xmas could hardly stand up more than 10 minuets before I had to sit down still get odd days where the pain returns but not bad enough for me to sit down all day amazing stuff thankyou xxxxxxxxxxxcc

19 December 2023
HEMPE logo

Reply from HEMPE

Hi Elizabeth, really delighted to hear this and thanks for the great review. Hope your recovery has continued.

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