HEMPE Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company, finding their products to be highly effective for various aches and pains. Customers report significant relief from conditions like back pain, arthritis, muscle pain, and sprains, often making the product a household staple. Many people, including those who were initially skeptical of similar products, were impressed with the results and appreciate the instant relief and pleasant scent. However, some customers also noted an issue with the hot variant of the product, where its heating and pain-relieving effects diminished after the initial applications. It appears that once the seal is broken and air enters the container, the product's effectiveness can be lost.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers finding it effective for pain relief, muscle... See more

Quality

Consumers find quality to be positive, with many reviewers reporting that the products are effective and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered recently from Boots online. Both the Hempe hot and ice gels have been fantastic sorting out sporadic lower back pain, not to mention other aches and pains in legs and shoulders. Far superior... See more

Rated 5 out of 5 stars

I first tried Hempe in March 2025 and submitted a critical review on 26 March. This was because of a failure in the delivery system. However, once arrived we were delighted with the effectiveness of t... See more

Rated 5 out of 5 stars

Have used Hempe in the past for historic aches/injuries; this time it was a sprain, 2 days into a 5-day outdoor show, immediate relief and worked well with a brace support.

Rated 5 out of 5 stars

This was a online find and recommendation so found the info useful. The medication so for has helped with muscle pain


Company details

  1. #23 of 220 best companies in Beauty product supplier

Written by the company

FEEL BETTER. LIVE BETTER. At HEMPE, our aim is to give our customers the freedom to live life without limitations by providing relief from those aches, sore muscles and skin complaints that can sometimes hold us back. FORMULATED FOR FREEDOM.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(248)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Big fan of the products

Big fan of the products. I picked up my first tube of HEMPE from Battle for Middleground and a few months later had a discount code which I took advantage of as a Christmas present to myself and my secret santa. I ordered 2 tubes separately rather than the 2 pack but unfortunately only 1 was packed but they were brilliant and super quick on the customer service and I received the second tube a few days later. Also, in the first I received a balm from the sister brand which is also great. 10/10. Will continue to purchase.

27 December 2023
Rated 5 out of 5 stars

Brilliant

Brilliant, amazing ..... it really works!

16 October 2023
HEMPE logo

Reply from HEMPE

That's great, thanks Diana!

Rated 4 out of 5 stars

Good for muscles and joints

These products are rather good and relieve pain and muscle tension and my slightly wealthy friends have continued to buy them.

For me, I'd need more than a tiny 10% off, sadly.

Just a bit too pricey.

9 October 2023
HEMPE logo

Reply from HEMPE

Hi Nick, thanks for the review and appreciate the honest feedback. CBD is more expensive to extract plus we are using a lot of natural ingredients so we have higher costs than our competitors. However, we have had strong feedback from multiple customers that the HEMPE gels actually save them trips to the Physio and they often use instead of Massages and with so many applications in a tube, it is a small price to pay compared to that and actually could end up saving you money. Glad anyway that they are helping to relieve your pain and tension!

Rated 5 out of 5 stars

Easy purchase

Easy purchase. Speedy delivery. After 3 days already feeling improvement in my finger joint.

11 October 2023
HEMPE logo

Reply from HEMPE

Thanks so much for your review and glad to hear that it's helping your finger.

Rated 5 out of 5 stars

The product arrived in very good time…

The product arrived in very good time was well packaged and very easy to use. Having broken my hand and everything being very difficult to open or operate the hot CBD oil is so easy and it has really helped ease the pain relieve my dry itchy skin thrilled with it 😀

11 October 2023
HEMPE logo

Reply from HEMPE

Love getting reviews like this. Honestly, that's why we are a company. Glad to hear that the HEMPE Hot Gel has helped to ease your pain - it is great for the skin too as you point out, so double whammy.

Rated 5 out of 5 stars

Knee pain

I use it for knee pain and it is very good, especially at night, helping me to sleep

15 June 2023
Rated 5 out of 5 stars

I suffer with chronic pain due to…

I suffer with chronic pain due to multiple injuries from a RTA but the Hempe ice rub is a game changer for my scars, joints etc. and it’s the first thing I now go to before I take any pain medication. Can’t recommend it enough as part of a recovery kit.

15 June 2023
Unprompted review
HEMPE logo

Reply from HEMPE

Thanks so much for your absolutely fantastic review - everyone here at HEMPE are delighted to hear your story. We are in existence to try and provide natural solutions that work better than pain medications.

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