Hemp Heros Reviews 

208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting their effectiveness for various conditions in both pets and humans, including arthritis, anxiety, and calming effects. Many highlight the high quality and value of the oils, with some mentioning that a single bottle can last for several months. The service is frequently described as excellent, with easy ordering, quick responses to questions, and efficient delivery. Reviewers appreciate the prompt delivery, often receiving their orders within a few days, and the overall smooth process from purchase to arrival. However, some people mentioned issues with delivery times, with orders taking longer than expected or being sent to the wrong address. A few other people also felt that the product did not work for them or their pets, and some found the dosage instructions unclear across different strengths.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness, with many expressing satisfaction... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Consumers find service to be positive, consistently praising its efficiency and quality. Reviewers frequently... See more

Quality

People report positive experiences with product quality, consistently praising the high standard of products... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with this product … small paws cbd oil . Huge improvement in our 9 yr old terrier . Inflammation reduced considerably and now running around and able to jump onto the sofa again when he s... See more

Rated 5 out of 5 stars

I can’t recommend this product enough, it has made an incredible difference to the pain I was in with arthritis. Unlike many other brands you only need one drop a day so although it’s expensive mine... See more

Rated 5 out of 5 stars

I started using hemp hero’s CBD oil in May this year when my chihuahua Dennis was diagnosed with a very agressive form of Hermangiosarcoma (blood vessel cancer) and needed his leg amputated - he was g... See more

Rated 5 out of 5 stars

I got very good advice when I contacted them. And very swiftly received my package, sent via an post...so no waiting around for a courier. They were recommended by a friend of mine, and I have reco... See more


Company details

  1. Vitamin & Supplements Shop
  2. Pet shop

Written by the company

Hemp Heros™ is an award winning organic seed to shelf hemp company. At Hemp Heros we work directly with organic hemp farmers to ensure we use only the finest natural ingredients


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(208)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Still awaiting my order over a week…

Still awaiting my order over a week later with no update on the tracking site other than “Parcel is being sent internationally (just across the water to Brittany …. a recent order from the UK arrived in 48 hours). We can’t give updates so check the delivery firm.” Problem is An Post don’t state who that is and the tracking number isn’t recognised by the French Post Office.
Last order took well over 2 weeks without updates. I will need to find another supplier.

26 September 2025
Rated 5 out of 5 stars

I recommend :)

It has been more than 6 months since I purchased a CBD product for anxiety, and it worked really well for me. The product is excellent. It takes a little time to arrive, but I was worried if the product would help me, but the answer is definitely YES :)

2 January 2025
Rated 5 out of 5 stars

Lions Main liquid

I order the Lions Main liquid, taste great, works a great, I feel focused, calm and ready to rock.

24 June 2025
Hemp Heros logo

Reply from Hemp Heros

Hey Clint delighted to hear your enjoying our new lions mane drops. It helps when it actually tastes nice 🙌. Our drops are water soluble so can be added into any drink too

Rated 5 out of 5 stars

Recommend to anyone with anxiety and insomnia

I’ve had really bad anxiety attacks the last few months barley sleeping heart pounding out of my chest. Ever since I started taking the CBD oil drops it’s all gone away amazing stuff .

24 June 2025
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Reply from Hemp Heros

Hey Scott delighted to hear our CBD drops are helping and you are seeing the benefits 🙌 usually once you can get your sleep right it has a big impact on reducing stress and anxiety. Keep us updated on how you are getting on

Rated 5 out of 5 stars

the perfect product

I use CBD drops as I suffer chronic pain..My dog uses CBD drops , she's 15 and full of arthritis..I have started using deep focus and deep sleep.
All of the products are working well. My dog is thriving on CBD drops.
The support given is fantastic, no question is an issue. Thank you David for your advise and support

16 June 2025
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Reply from Hemp Heros

We are delighted to hear your dog has been seeing the benefits of our CBD for pets 🙌 The team use them on their own pets and it really does make a big difference to our fur babies quality of life. Great to hear your using our new mushroom drops too and thanks so much for supporting our business

Rated 5 out of 5 stars

Ordered CBD oil for my anxious doggy…

Ordered CBD oil for my anxious doggy online. I emailed David to ask advice on which product to get and he replied very promptly. He was very helpful and had it packed and in the post that day.
Can’t say much about the oil yet because we’ve just started it but their customer service is 10/10.

5 June 2025
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Reply from Hemp Heros

Hey Nikki delighted to hear our team were able to help and please keep us updated on how you are finding our CBD for pets. If you have any questions you can always get one of the team on whatsapp 😊

Rated 5 out of 5 stars

Gold dust for dogs

Gold dust for dogs, my oap dog that suffers with Artitis is like a puppy again, he hasn’t lifted his leg for a wee in years and since getting the cbd oil he’s started it again

14 June 2025
Unprompted review
Hemp Heros logo

Reply from Hemp Heros

Hey Rosanna delighted to hear our CBD for pets is helping your OAP dog. Feedback like this is why we love what we do🥳. Keep us updated on how he is getting on

Rated 5 out of 5 stars

Excellent product

Fast delivery

6 June 2025
Hemp Heros logo

Reply from Hemp Heros

Hey thanks so much, we already aim to have our orders out in the post the same day when possible.

Rated 5 out of 5 stars

Absolutely delighted to receive the oil…

Absolutely delighted to receive the oil in the post as it’s difficult to get at the pet supply shop. It really help our cats seizures in conjunction with her meds. Lovely to get a treat for our doggie as well. Thank you.

3 June 2025
Hemp Heros logo

Reply from Hemp Heros

Hey Adelaide delighted to hear our products are helping your cats seizures. Our plan next year is to do a study with our products around seizures and how it can potentially help 🙌. Hope your dog loved our pet treat too

Rated 5 out of 5 stars

This is a game changer for my daughter…

This is a game changer for my daughter who has ASD and is not sleeping well. She is much calmer and has long time for sleeping without waking up at the middle of the night. Thank you hemp hero.

28 May 2025
Hemp Heros logo

Reply from Hemp Heros

Hey we are absolutely delighted to hear our products are helping your daughter with her sleep 🙌 we all know if your not sleeping right everything is off. Great to hear she is much calming, please keep us updated on how she is getting on

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