Fantastic product, great customer service from start to finish. Very prompt delivery. My electrician was most impressed by the quality. Expensive but worth every penny
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Great company, Great products and amazing staff. My bed fan has lasted 8 and half years before finally giving up on me. It's been used all day every day not only at night but during day (keeps dog c... See more
Firstly thanks to Niki for all your help in choosing my fans. Purchased three fans, a zephyr, Falcon and seabird. Fans are now in situ and I am well pleased with them, as Niki said, they are extremall... See more
Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just hand... See more
Company details
Written by the company
We are the UK's no 1 supplier of eco designer ceiling fans. We have been importing ceiling fans for over 27 years and stock the best models from the 6 best global ceiling fan brands, all with a 10 yr or lifetime warranty: Hunter, Matthews Fan, MrKen, Minka Aire, Casafan and our own. We offer the largest choice for the home, conservatory, office, hotel, restaurant and large HVLS fans for commercial or industrial buildings all available from our UK warehouse. We also sell our own brand premium quality waste disposal units Waste Force.
Contact info
Unit 1, 22 Harrison Close, Twyford, Berkshire, RG10 0LL, Reading, United Kingdom
- 01256 636 509
- sales@henleyfan.com
- henleyfan.com
Breach of guidelines
This is such a great company to deal…
This is such a great company to deal with. The knowledge, support and help from Niki is second to none. I ordered a while ago but have only just managed to have them installed. The fans look amazing and are whisper quiet. Just need some hot weather now! (Probably jinxed the summer now)!
Efficient and helpful.
After leaving a phone message I was called straight back. Advice was readily given. Delivery was prompt and trouble free. The product is of a good quality. All in all the Henley Fan Company was efficient and helpful.
Helpful and precise
Helpful and precise, lady was polite.
With the advice I was then able to order on line.
I have used this company a couple of times now - I would use again.
Service
Fast response,professional approach,
No stupid questions...got the product shipped quickly...no fuss
The best quality
Very helpful, quick and efficient.
The quality of the solid wood fans is excellent.
Always easy to shop with and the only…
Always easy to shop with and the only company in the UK that supplied and kept in stock the part I required. Thank you
Lovely fan and great after sales service
Helpful staff and prompt delivery.
Great customer service attitude!
Years ago, I had ordered 4 ceiling fans from Henley Fan Co and was very satisfied with both the product and the service, so with our new home renovation project we decided to buy some more from them as well and another vendor that will remain nameless. The fans from both vendors were Hunter fans (excellent product) but we had an issue with the remotes for the fans NOT purchased through Henley Fan Co but they helped us sort it out and were very quick in doing so. It's nice to see a company that still believes that customer service is as important as selling its products. A rare commodity these days.
Good selection of products on website
Good selection of products on website. Clear information allowed us to select our fan. Good communications after order. Easy product to install, works well, very quiet and looks good.
Excellent service, highly recommended
Nikki from the Henley Fan Company could not have been more helpful. They delivered promptly. Very impressive service and we know from previous experience that their fans are excellent. We still have to fit the two fans we have bought this time.
Possibly the friendliest customer…
Possibly the friendliest customer service (with a wonderful ‘edge’) I’ve ever encountered. Coupled with free next day delivery and an excellent product, I can highly recommend this company. Niki was a delight and happy to help. The ceiling fan itself has made this hot spell more than tolerable at a reasonable cost and an aesthetically pleasing result.
Excellent service throughout from start…
Excellent service throughout from start to finish
Repeat customer
Have just purchased a second fan after moving house. The service and product are as good as ever with fast delivery, the fan arriving in excellent condition. I wouldn't hesitate to recommend Henley Fans to anyone.
Good hot bed solution
Tremendous customer service, next day delivery, well packed easy to set up. Takes a bit of trial and error positioning the compact unit at which part of the bed. Air is certainly cool, I target the middle of my body where I’m most hot, & no longer wake up sweating, even in current heat. Unit needs to sit flush to the mattress, some bed design may be problematic. I’d like to try a cooling mattress cover , but they’re too expensive & need a bit of maintenance. I see this as the best reasonably priced solution & I can send it back , but won’t. I suspect you may need 1 per person in the bed
Best thing sliced bread this is the…
Best thing sliced bread this is the second unit I have purchased one for me one for my mum would not do a summer without it
Good customer service
Good customer service. Have used Henley Fan on a few occasions, they have always been good and the products are first class, this time I had a product that had been damaged and Henley Fan were spot on and replaced the faulty goods without hesitation. First Class.
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