Absolutely exceptional quality herbs. This supplier is truly special. I cannot stress enough the quality and freshness of the herbs I have received. Easy to browse the website and make an order, which... See more
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Review summary
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Reviews shaping this summary
One of the tinctures was not in stock. I was notified by email after restock, and that was helpful. I needed an additional tincture after placing the order, and the staff allowed me to amend it on the... See more
Company replied
Brilliant as always! I’ve been buying from HA for over 20 years! Never any problems. Staff are wonderful, easy to contact and knowledgeable. Deliveries are always quick and reliable. Products are hig... See more
From the start have had a wonderful experience with Herbal Apothecary, customer service was excellent and swift and the products purchased seem to be of the finest quality. Very clean and obviously we... See more
Company details
- #22 of 33 best companies in Herbal Medicine Shop
- #14 of 24 best companies in Herbalist
- #86 of 120 best companies in Manufacturer
- #5 of 8 best companies in Research and Product Development
- #10 of 17 best companies in Tea Manufacturer
Written by the company
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Contact info
3b Enterprise Way, YO22 4NH, Whitby, United Kingdom
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4.6
Excellent
521 reviews
Replied to 25% of negative reviews
Typically replies within 1 month
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Good quality
I am very happy with the quality of the herbs
The customer service very efficent I had a few issues signing in to my account and and it was sorted straight away.
28 October 2024
Long wait time for delivery
I ordered herbs nearly 2 weeks ago and they still haven't arrived. The postage cost was very high.
18 October 2024
Speedy efficient and great quality
22 October 2024
Arrived within 24 hrs
Arrived within 24 hrs. Exact product I was looking for. Easy to order.
2 October 2024
A good range of products with fast…
A good range of products with fast delivery. A go to place for us as we like to keep smaller quantities in stock. This helps us have a more broader range of products
30 September 2024
I’ve used the Herbal Apthecary for many…
I’ve used the Herbal Apthecary for many years and always found the quality of the products exceptional. Customer service is equally good with quick delivery and excellent communication. Highly recommended.
24 September 2024
Very nice quality perfect baking on…
Very nice quality perfect baking on time delivery thank you
16 September 2024
Fast delivery,secure packaging and I…
Fast delivery,secure packaging and I will definitely buy again. Thank you
20 August 2024
Rubbish delivery service
I’m only giving 2 stars due to your Choice of courier. I ordered this item 6 days ago and I’ve yet to receive it. I keep getting tracking updates saying they couldn’t find my house but they are trying to deliver 15 miles from where I live. I know your company has my correct address. I have tried to contact DHL but there is just automated recordings telling me to go online which is where I found their number in the first place- gah! There is an online form to fill in but it doesn’t work.
Other couriers like DPD are extremely reliable and always get items here when they say they will. This is just so frustrating. I have not had this problem ordering from herbal apothecary before, you anre usually really helpful with prompt delivery. I think DHL have really let you and me down.
21 August 2024
Good service
Good service, just a few out of stock products I was looking for (ICF1 & 2)
9 August 2024
Herbs arrived in less than 24 hours…
Herbs arrived in less than 24 hours with normal shipping, amazing job
30 May 2024
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