Herbal Dog Co Reviews 125

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, noting how effective they are in improving their pets' coats, skin, and overall health. Many appreciate the natural ingredients and the pleasant scents of items like shampoos and colognes. The delivery service is frequently highlighted as fast and efficient, with products arriving well-packaged. However, some customers were not happy with certain products, reporting issues after application. These reviewers expressed disappointment regarding their attempts to report these issues to the company.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the effectiveness of various... See more

Quality

Consumers find the quality of the products to be positive. Many reviewers praise the effectiveness of various... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the quick delivery times,... See more

Based on these reviews

Rated 5 out of 5 stars

Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shin... See more

Company replied

Rated 5 out of 5 stars

Loved the products very fast delivery and all smell great. I ordered the groomers kit which is great value for money coconut shampoo smells lush, conditioner leaves coat so soft. The raspberry and van... See more

Company replied

Rated 5 out of 5 stars

I discovered Herbal Dog. Approximately a year ago. Have purchased dental/plaque powder along with joint care powder. They are being used as a preventative measure. Just started using Herba flex oil fo... See more

Company replied

Rated 5 out of 5 stars

The order and delivery process was great. There was a slight issue that was totally my own fault as I had misread the information provided. I asked to return and I was given a refund for the particula... See more

Rated 1 out of 5 stars

I got a new batch of silver colloidal cream on 07/06/25 for my dog after using it for a couple months with no problems my dog had to go to the vet today with highly inflamed skin where I had applie... See more

Company replied

Rated 2 out of 5 stars

First time of purchasing from this company,love the nose balm,but also purchased the ear lotion,my dogs ears are really red sore and have scabbing all in her ears,I also bought the wrinkle lotion whic... See more

Company replied

Rated 4 out of 5 stars

The pooch actually likes it no kidding she's eating it happily and its all safe and natural I have used the flea drops before and was impressed 🐕🐶

Company replied

Rated 5 out of 5 stars

First & foremost the products are fabulous! They're so gentle on Poppy (Staffie, Boxer cross) whilst giving her a really good clean and leaving her smelling delightful. When she's had a wash, people... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic range of products! I’ve had my dog on the teeth blend and the harmony blend for about a year and have both made an improvement, i recently tried the silver serum to help with a li... See more

Company replied

Rated 5 out of 5 stars

I use a lot of herbal dog products, their calming tonic is great and really helps in stressful times like fireworks. They are currently on joint care and Skin care and they are happy to have them on t... See more

Company replied

Rated 5 out of 5 stars

We’ve been purchasing bathing products from Herbal Dog for a couple of years now. The service is second to none, we order online & it’s delivered within a couple of days! The shampoos including the fr... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 of the dry shampoos and a deodoriser which unfortunately had leaked during transit. I rang Herbal Dog and spoke to a real person which in its self is amazing nowadays. Replacement item ar... See more

Company replied

Rated 5 out of 5 stars

After trying so many different products to help with my girls yeast issues and none ever did I stumbled across herbal dog so thought I'd give it a go. I wasn't holding out much hope but I went ahea... See more

Company replied

Rated 5 out of 5 stars

Really good service, nice packaging and my dog took to the herbs immediately. I fully expected a month to pass before any improvement, but with the tincture too she seems to have better movements afte... See more

Company replied

Rated 5 out of 5 stars

I recently bought the dog shampoo, deodoriser, and dry shampoo and I’m genuinely impressed with all three! The shampoo has a lovely, gentle scent and left my dog’s coat soft, clean and shiny .The d... See more

Company replied

Rated 5 out of 5 stars

We started using the calming powder and drops 2 years ago on our very stressed and nervous rescue dog. A year later we rescued a very bouncy untrained puppy . The calming kit has helped both dogs in v... See more

Rated 5 out of 5 stars

I have placed several orders with Herbal Dog, and the products are first class. The goods arrive in a timely fashion and well packaged. More importantly, I can see they are improving my Labradors' hea... See more

Company replied

Rated 5 out of 5 stars

I was looking for a shampoo for my puppa that's made with 100% natural ingredients and came across these guys online, as they had a sale on. Shampoo smells amazing and puppa's fur is soooo soft!!! W... See more

Rated 5 out of 5 stars

Have used the powders for over a year now and they have definitely helped my dogs allergies and tummy problems. They ate older now and so have started them on the herbalflex and it is making a differe... See more

Company replied

Rated 5 out of 5 stars

Love these products! The dry shampoo smells incredible and although I had a little issue with my order, the team sorted it quickly, and efficiently. Really recommend them.

Company replied

Rated 5 out of 5 stars

Great shampoo and bits for my doggies great price for the products u get fast delivery very please,the groomer for my Shih Tzu said his coat is very nice.

Company replied

Rated 5 out of 5 stars

Thanks to Callum for excellent customer service and genrally a great shopping experience! I ordereed via tik-tok shop and the short story is the address pulled through to herbal dog co w... See more

Company replied

Rated 5 out of 5 stars

delivered beautifully packaged. Really high quality stuff that keeps my Bully smelling sweet, flea and tick free and with a healthy happy snack to follow .....

Company replied

Rated 5 out of 5 stars

Summer Shield Blend used for a grass pollen allergy….has definitely improved the itchy symptoms… Product arrived quickly… overall would definitely recommend.

Company replied

Rated 5 out of 5 stars

I ordered the yeasty blend for my itchy dogs and it's really helped their skin and ears. Very impressed by the product. The company also kindly replaced damaged stock for me when it arrived with the... See more

Company replied

Rated 5 out of 5 stars

Excellent product my 4 dogs love it smells amazing really quick delivery great value for money

Company replied

Rated 5 out of 5 stars

Really makes a difference for a quick spruce up between baths and smells great

Company replied


Company details

  1. Pet Care Store

Written by the company

UK's #1 Herbalist for Dog Supplements & Herbal products


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great company

I ordered the yeasty blend for my itchy dogs and it's really helped their skin and ears. Very impressed by the product. The company also kindly replaced damaged stock for me when it arrived with the contents all in a box when the packaging had broken. Lovely people to deal with... would highly recommend

Thank you Herbal Dog

30 July 2025
Unprompted review
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Reply from Herbal Dog Co

Hi Helen, Thank you so much for leaving this lovely review! It's no problem at all, we're more than happy to replace any items that arrive damaged or broken, we're sorry again for it! Great to see the blend has helped to reduce the irritation bless them. Thank you again for this it means the world 💙

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, customer service great and drops were really easy to administer.

4 July 2025
Unprompted review
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Reply from Herbal Dog Co

Hey Vanessa, So glad to hear it! Pleased they don't mind having them, and i'm happy Customer service were up to standard 😄 Thanks you so much for the review 💙💙

Rated 5 out of 5 stars

Shampoo Shiny!

Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shiny, clean and smell lovely ( better than cow water!) I would definitely recommend others to try this exciting new discovery.

16 July 2025
Unprompted review
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Reply from Herbal Dog Co

Hi there, Thank you so much for leaving this 5 star review! It's great to see how lovely the shampoo has left their coats, and glad it arrives okay for you too! Sometimes if we are low on smaller boxes we do temporarily move a size up but usually they do arrive in a suited box 😄Thank you so much again for this it means the world 💙

Rated 5 out of 5 stars

I use a lot of herbal dog products

I use a lot of herbal dog products, their calming tonic is great and really helps in stressful times like fireworks. They are currently on joint care and Skin care and they are happy to have them on their food, some other brands they will not eat their food if included. I am trying a couple of their other products at the moment and hoping I see the same results as the others.

1 July 2025
Unprompted review
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Reply from Herbal Dog Co

Thank you so much for sharing your experience! We’re delighted to hear the calming tonic is helping during stressful times, it’s wonderful to know it’s making a difference. It’s great that they’re happily taking the joint care and skin care too , always a bonus when they actually enjoy it on their food!. We really hope you see the same fantastic results with the other products you’re trying. Please keep us updated, we’d love to hear how you get on!

Rated 5 out of 5 stars

Love these products

Love these products! The dry shampoo smells incredible and although I had a little issue with my order, the team sorted it quickly, and efficiently. Really recommend them.

10 July 2025
Unprompted review
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Reply from Herbal Dog Co

We’re so happy you’re loving the dry shampoo – isn’t that scent just gorgeous? 🥰 Sorry again about the little hiccup with your order, but we're really glad we could get it sorted quickly for you. Your recommendation means a lot to us. Thank you for your support it means so much to us!

Rated 5 out of 5 stars

Loved the products very fast delivery…

Loved the products very fast delivery and all smell great. I ordered the groomers kit which is great value for money coconut shampoo smells lush, conditioner leaves coat so soft. The raspberry and vanilla cologne smells so good and the daily coat de-tangler works great 10/10 for service, wish all companies were as good as this one.

27 June 2025
Unprompted review
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Reply from Herbal Dog Co

Thank you so much for your amazing review! We’re thrilled to hear you’re loving the Groomers Kit – the coconut shampoo is a favourite of ours too, and we’re so glad you’re enjoying the others too. It’s wonderful to know they’re making such a difference! Your kind words about our service mean the world to us, We really do try to make everything as smooth and easy as possible. Thanks again for your support, and we look forward to keeping your furry friend looking and smelling wonderful 💙

Rated 5 out of 5 stars

Thanks to Callum for excellent customer…

Thanks to Callum for excellent customer service and genrally a great shopping experience!

I ordereed via tik-tok shop and the short story is the address pulled through to herbal dog co was without my street (no idea why but, there we go) so, the money had left my account and the parcel was being returned to sender.

Callum showed me the shipping ticket and i saw the problem, i really wanted to get the bundle for my anxious dog and so, i re-ordered and confirmed that i trusted the refund would follow.

The new order arrived within 2 days, excellent! The products are lovely although i can't say whether they're helping just yet, early days.

The refund took some time as the courier didn't delvier back to Herbal dog however, i reached out to them via chat and they explained, reassured me and earlier today, the refund was issued.

I can't comment on the products as yet apart from they are packaged well and a herbal option is my preferred choice (but didn't work for itchy dog unfortunately, grass seeds are virulant this year) but what a lovely company :)

Thanks team, will order again for other bits i'm sure!

8 June 2025
Unprompted review
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Reply from Herbal Dog Co

Hi there!

Thank you so much for your kind words — that really made my day! 😊 I’m so glad we could get everything sorted for you and that your second order arrived quickly (TikTok orders can be a bit unpredictable sometimes, but we got there in the end!).

It’s great to hear the products arrived safely and are off to a good start — fingers crossed they’ll be helpful for your lovely pup over time.

Thanks again for your patience and for trusting us through the hiccup. We really appreciate your support and hopefully there isn't any issues in future, but i'll be more than happy to help if so! 💙

Rated 1 out of 5 stars

I got a bad batch of silver colloidal cream for my dog…

I got a new batch of silver colloidal cream on 07/06/25 for my dog after using it for a couple months with no problems my dog had to go to the vet today with highly inflamed skin where I had applied the cream., I have sent several emails to herbal dog and they have ignored me . There has to be something wrong with that batch of cream. My poor wee dog is now on steroids which he hasn't had in years to clear this up . I am beyond disappointed as my wee dog has suffered and i don't even get a courtesy email from this company , I would never use this again and have loads of the product to be binned at my expense as I would be too frightened to use any of these products again , shame on herbal dog for not contacting me , be careful what you put on your dog , I thought it was safe as its herbal but what a shock to see my wee dog in such a state ...

7 June 2025
Unprompted review
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Reply from Herbal Dog Co

We're really sorry to hear about your experience and your dog’s discomfort. I just wanted to let you know that we have responded to your emails about this, so please do check your inbox (and junk/spam folder just in case). We're here and happy to help however we can.

Rated 5 out of 5 stars

Summer Shueld Blend

Summer Shield Blend used for a grass pollen allergy….has definitely improved the itchy symptoms…
Product arrived quickly… overall would definitely recommend.

29 May 2025
Unprompted review
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Reply from Herbal Dog Co

Hi Jane, I'm so pleased to hear The Natures Shield blend is working well for you guys, and glad it arrived quick for you! Thank you so much for leaving a review it means a lot to us 💙💛

Rated 5 out of 5 stars

I recently bought the dog shampoo

I recently bought the dog shampoo, deodoriser, and dry shampoo and I’m genuinely impressed with all three! The shampoo has a lovely, gentle scent and left my dog’s coat soft, clean and shiny .The deodoriser is a game-changer for keeping my dog smelling fresh between washes. It’s light, not overpowering, and perfect for a quick refresh. And the dry shampoo is perfect for those in-between days when a full bath isn’t needed. It’s easy to apply and instantly makes my dog feel cleaner and smell better without any fuss. Love how soft they make his fur feel.
All three products work so well together and keep my dog smelling fresh for days. I’ll definitely be ordering again.
Hopefully in the future yous bring out many more scents :)

16 May 2025
Unprompted review
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Reply from Herbal Dog Co

Hi Sophie, thank you so much for this incredible review it means the world to us! I'm so glad they all work well for you both, and we do have seasonal collections that come out through the year, and even a full range at christmas so there will definitely be more for you to try 😄Thank you again for this Sophie it's greatly appreciated 💙💙

Rated 5 out of 5 stars

Over the moon

After trying so many different products to help with my girls yeast issues and none ever did I stumbled across herbal dog so thought I'd give it a go.
I wasn't holding out much hope but I went ahead and brought the harmony blend.
She been on it a week and there's been a massive improvement. No more smelly feet or ears, no more black scaly skin, no more greasy fur and no more scratching or paw licking.
I'm over the moon and will be purchasing again. I can't believe I've finally found something that truly works. I've spent hundreds on this yeast battle. The added bonus for me is that it's all natural so that's another plus.

1 May 2025
Unprompted review
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Reply from Herbal Dog Co

Hey! what an amazing review! We’re absolutely over the moon right along with you! It makes us so happy to hear that our Harmony Blend has made such a difference for your lovely girl. We know how tough the yeast battle can be, so it means the world to us that you gave us a try and found something that finally works, and all natural too. Thank you again for the 5 stars 💙💙

Rated 5 out of 5 stars

Great shampoo and bits for my doggies…

Great shampoo and bits for my doggies great price for the products u get fast delivery very please,the groomer for my Shih Tzu said his coat is very nice.

7 May 2025
Unprompted review
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Reply from Herbal Dog Co

Hey! We’re over the moon to hear you’re happy with the shampoo. It means the world to us knowing we're helping keep your pup soft and sqeuaky clean! Thank you so much for the 5 star review ☺️💙

Rated 5 out of 5 stars

Really good service

Really good service, nice packaging and my dog took to the herbs immediately. I fully expected a month to pass before any improvement, but with the tincture too she seems to have better movements after a little over a week, so hopefully this will improve further.

3 May 2025
Unprompted review
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Reply from Herbal Dog Co

Hey Debra! Thank you so much for leaving us a great review, i'm so pleased it has already started to take effect, and you should only see improvement from now on! Thank you again your support really means a lot to us 😄💛

Rated 5 out of 5 stars

Great customer service

I ordered 2 of the dry shampoos and a deodoriser which unfortunately had leaked during transit. I rang Herbal Dog and spoke to a real person which in its self is amazing nowadays. Replacement item arrived the next day.
Products easy to use with a fresh but not overpowering scent.

24 April 2025
Unprompted review
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Reply from Herbal Dog Co

Hey! We're so glad we could get the issue sorted for you and that you like the product too! The only way to get things done properly is through a human not a robot!☺️We appreciate this review a lot thank you so much, your support means the world 💙💛

Rated 2 out of 5 stars

First time of purchasing from this…

First time of purchasing from this company,love the nose balm,but also purchased the ear lotion,my dogs ears are really red sore and have scabbing all in her ears,I also bought the wrinkle lotion which I'm sorry to say did the same to her face has become red and scabbing too ,I feel really let down by these products

15 April 2025
Unprompted review
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Reply from Herbal Dog Co

Hi! I'm so sorry to hear the Ear cleaner and Wrinkle wipe haven't been suitable for you. They do share a couple of the same ingredients, so it could be that your dog is allergic or sensitive to it. I would always advise doing a patch test too before general use to avoid irritation, and it might be worth consulting a vet to see if there are definitely things they are sensitive too. But if there is anything we can do to help or advise you on please get in touch with us and we will help the best we can💙

Rated 5 out of 5 stars

Really great customer care

Really great customer care , specifically from Callum. With quick replies and detailed information about the product in question . Above and beyond . I am yet to try to this product but I certainly have high hopes .

8 April 2025
Unprompted review
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Reply from Herbal Dog Co

Hi there, thank you so much for leaving this 5 star review! I'm glad Callum could promptly provide the information you needed, we really hope the product gives them the support they need, let us know how you get on in future 💙💙💙

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , very quick delivery. We was recommended this company as we have tried others
We tried the yeast product powder n shampoo, we have seen a big improvement, from other products from different company's it's early days yet but seems to be working

2 April 2025
Unprompted review
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Reply from Herbal Dog Co

Hi Paul, i'm so happy to hear they have worked well so far! You should start to see a continuous improvement after a few weeks once it's had time to build up! Thank you so much for the 5 star review, i'm glad our customer service team could help you too thanks again ☺️💛💙

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Callum was so helpful. Thankyou. Very happy with the products from this company too. Recommended.

28 March 2025
Unprompted review
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Reply from Herbal Dog Co

Hey Tania, i'm really glad you appreciate my help, it's no worries at all! Thankyou so much for the review, it means a lot to me that i can live up to our expectations, and the products too! 💙💙

Rated 5 out of 5 stars

Brilliant Service

These guys are great, i normally buy on tiktok because of the deals. have used for over 2 years. I recently got my order and it was slightly wrong have been shipped the correct item no fuss and told to keep the goods shipped in error. Couldn't ask for better service. The products have really help my boy who has awful allergies and is a yeasty boy. Will continue to order :)

26 March 2025
Unprompted review
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Reply from Herbal Dog Co

Hi Carly, It really is no problem at all i'm glad i could rectify the issue for you! Great to see how much they have helped we appreciate your support so much, thank you 💛💙

Rated 5 out of 5 stars

Gut powder

Used the Gut Health powder and it's really helped my stinky dog Worked really fast too, Thankyou x

20 March 2025
Unprompted review
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Reply from Herbal Dog Co

That's great to hear! Thankyou for leaving a review liam, it means a lot and is amazing the product has helped your dogs smelly bottom! 💙☺️

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