Here to sell Reviews 29

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Exceptional Estate Agents. George and Alekos are Exceptional estate agents. They are personal and hands on. Went over and above. Would highly recommend them

Rated 5 out of 5 stars

Alekos and George, at Here To Sell sold our house in Palmers Green. The are totally professional, they really listened to us, they advised us, any concerns that we had about the selling process we... See more

Rated 5 out of 5 stars

Absolutely amazing first experience… Absolutely amazing first experience with Here To Sell. Not like any other estate agent we’ve come across before. Our agent, George Toumasiou was fantastic right... See more

Rated 5 out of 5 stars

Alekos and George sold our house in Muswell Hill. We were making a big move as a family of 5 out of the city to Bournemouth. They prioritised understanding our needs and then building a marke... See more

Company details

  1. Estate Agents

Written by the company

A people-first estate agency, we work tirelessly to understand and meet all our customers real estate needs. Whether you’re a vendor selling, buying or a landlord or tenant letting property, Here to Sell agents are local property experts who provide an unparalleled personalised service. Book your free valuation and experience the Here to Sell difference.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Extremely unprofessional. Pitiful communication skills

We had a very poor experience dealing with George at Here to Sell:

1. My wife and I viewed a property at an Open House (Sat 1 July) and put an offer in the following day via email. The offer was not acknowledged until I phoned George (Tues 4 July) to check he had received it. He advised at that point that he had received it an we were the only offer but the vendors wanted to hold another Open House (Fri 7 July). George advised he would be in touch after that to update us.

2. By the following Tues 11 July, now 10 days after our offer, I called George again to ask for an update. He told me that there had been other offers but ours remained the highest. He said that the timescales would be extended further however as they were moving to a 'best and final' offer process.

3. We received an email (Thurs 13 July) and called George (Fri 14 July) to ask to view the property a second time before making our final offer. He advised that he would have to get back to me to see if this was possible. Unsurprisingly, I did not hear from George who also ignored a follow up text message asking the same.

4. Despite not being able to view the property again, we submitted our best and final offer before the deadline (Mon 17 July). This offer was also not acknowledged.

5. By the close of play on Thursday 17 July we were still in the dark. I again called George (who had not saved my number) and asked for an update. He replied "Oh, I thought my colleague Alek would have contacted you", showing that the poor communication extends to his colleague and not just between his clients. The update at that point was that a decision had still not been made. It was at this point we removed our offer.

6. The complete lack of communication led to a lack of trust in George that he would be the estate agent to help us buy our new home. In the three weeks that our offers sat on the table unacknowledged, we were given no choice other than to look elsewhere. Through another agent we viewed another property, much more suited to our needs, and placed an offer which was accepted within 72 hours. The disparity in the quality of service we received between the two agents highlighted just how poor George handled our situation.

I would not recommend George or Here to Sell for any potential buyers who consider communication or efficiency an important part of the home buying process.

20 July 2023
Unprompted review
Here to sell logo

Reply from Here to sell

Thank you for the feedback you have provided about your experience as a potential buyer of one of our properties.
We are truly sorry to read that we did not meet your expectations in terms of our communication with you throughout the process.
The vendors were very specific in when viewings could be facilitated. So, we can only apologize again that we were not able to arrange a second viewing prior to when the best and final offers were due.
At Here to Sell, we are experiencing an unprecedented high demand for properties like the one that you had viewed with us, as you experienced first-hand at the open day, meaning that we are inundated with multiple viewing requests and offers when such properties come to market.
We have a responsibility to our client the vendor, which involves rigorous compliance checks on any offers placed. Given the amount of offers received, this led to a delay with updating all potential buyers and in ultimately accepting an offer from one of the parties. To answer as to why you had not heard from us until you called on Thursday, it is simply because we had not yet reached your offer.
Once again, we can only offer our apologies that you were left feeling this way. We hope that we have provided some insight into our methods of dealing with each step involved in a sale and you can appreciate the factors that had caused there to be a longer wait time for a potential buyer.
We would also like to express that all feedback is acknowledged, valued and used to adapt and improve our service.

Rated 5 out of 5 stars

Selling a house in north London

I had a large house to sell in north London. After talking to a few estate agents, the one who impressed me most was Alekos Kleanthous because of his enthusiasm and knowledge. I was right. He worked very hard to get the best price for the house. I am based in Scotland so he carried out all the viewings and spent several open days showing buyers around. He obtained very good offers for me and recommended one. However, he kept me informed during the whole process. It then took several months for the buyer's lender to decide the loan. I became impatient but it ended with Alekos bringing all those involved together and the signing of the contract. Completion was 4 days later.
I can recommend Alekos without reservation for his knowledge, enthusiasm and honesty. He is always pleasant and helpful.
M Stenning

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Job done!

We met several estate agents, before putting our house on the market. We chose Alekos because he was confident, professional & likeable. We immediately felt we could trust him. He advised us well, & we sold our house within a month! A great result, so I can thoroughly recommend working with him.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

George Toumasiou has been really…

George Toumasiou has been really helpful in our property sale. He’s informative and has given me so much useful advice about the process. He is honest and I trust him. He is easy to reach and responsive with messages. I also find him really easy to talk to unlike many agents I’ve dealt with in the past! I would recommend him and Here to Sell!
Thanks George.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

My agent George Toumasiou at Here To…

My agent George Toumasiou at Here To Sell was my saving grace. He was totally dependable & thorough in his job. I would highly recommend George to carry out a thorough & personalised service for anyone wanting to buy or sell their property.
I Completely trusted him & he’s also a lovely guy.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

Our agent George Toumasiou was great! Goes the extra mile for you and was there to help us sell our house. Very nice to deal with and always a phone call away. We never felt like our best interests weren’t represented. Great guy who works very hard for his clients. I would highly recommend George and Here To Sell to anyone looking for a trustworthy estate agent.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service with great communication. I would recommend to all

As a first time buyer i was overwhelmed and confused with the entire process of buying. Alek, really listened to what i wanted and and showed me the best options that were actually within my budget and where better suited to my criteria than anything I had looked at myself. He made a stressful process that little less stressful. He was always contactable for queries. Cannot recommend him enough and to top it all off he was very friendly and patient which I appreciated a lot.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

We highly recommend Alekos

We highly recommend Alekos - a really friendly and very experienced estate agent who helped sell our house within weeks of it going on the market. He supported us all the way through, and couldn’t have been more helpful. We’re very glad we chose him!

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Alekos was outstanding..

Alekos was outstanding from the very beginning. He made us feel like we could ask for help assistance at any time and wanted to make sure we were fully in the loop and understanding the process to sell our house efficiently and painlessly. His professional manner and clear expertise made the whole process easy and pretty stress free. Would really recommend to anyone wanting to sell their house Alekos is the man!

17 March 2023
Unprompted review

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