I got few hats, different colours for my husband. He absolutely loves them all. Great quality, quality stitching and great communication. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They sell a lot of items that look to be wool, marketed very well but are cheap over priced woollens. I recently bought an acrylic shawl which fell apart after wearing once. There is many quality p... See more
Company replied
Great looking hat and great fit as described. Excellent customer service - they gave me a full refund on delivery when the courier failed to deliver next day. Can't wait to be wearing my 'Doyle'... See more
My partner and I travelled with Lochs & Glens in mid-December and came back via a stop-off at Moffat Service Station. He bought a tweed cap there, but subsequently lost it after Christmas so I went o... See more
Company details
Written by the company
Heritage Traditions takes key inspirations from the classic British tweeds and Scottish checks from traditional weaving, mastered by craftsmen and mill workers over the past few centuries. Our collection of caps and accessories are crafted in a range of wool mix herringbones, checks and houndstooth that are characteristic of tweeds developed throughout the British Isles. We create our collections using styles handed down through generations but always with a modern twist – bringing long established shapes up to date with contemporary fits and clever attention to detail. You will find all our styles in a variety of colours, patterns and fabrics that will finish your look perfectly, whether you are out walking the dog or dressing up for a day out at the races. Newsboy caps, Baker-Boys and Flat Caps are our signature and come in high quality wool mix tweeds with elastic trim for easy fitting and our leather brand tab. Look out for co-ordinating products to complete your outfit with matching tweed ties, bow-ties and gloves. Our scarves are made using the finest materials and brushed for a soft luxurious handle and will keep you warm as well as stylish. Wallets and Hip Flasks add a perfect finish for your Heritage Traditions look and make great gifts too.
Contact info
13 Carlyle Ave, Hillington Park, G52 4XX, Glasgow , United Kingdom
- 0141 411 8228
- sales@heritage-traditions.com
- heritage-traditions.com
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great hat just what I wanted!
Perfect service
My hat was delivered on time and is…
My hat was delivered on time and is great quality, love it!
still didn’t receive anything
still didn’t receive anything. might answer differently after

Reply from Heritage Traditions
Excellent service,top quality products
Excellent service,top quality products, thank you
No cap, no tracking status...
I ordered my cap at the end of January. I am still waiting for it to arrive. It is now February 10th.

Reply from Heritage Traditions
Delivery was very quick and product is…
Delivery was very quick and product is beautiful and wonderful quality.
Great service with fast delivery.
Quick delivery and the products I…
Quick delivery and the products I bought are excellent quality
Great product
Great product. I was heartbroken when I tore a pair of your gloves that I had bought while in the UK. Fortunately, you ship easily to the US, so I was able to order a replacement pair. Thank you!
Top Quality products
It's not that anything went wrong,but I…
It's not that anything went wrong,but I placed the order on December 30, 2022, and it is still in Slough, England. My tracking app says it's still at the sorting center. I love the hats from Heritage Traditions, but it seems to take an exceedingly amount of time to get from the UK to the U.S.

Reply from Heritage Traditions
Fast service and a great product.
Good quality
Good quality, stylish gloves. lovely fit. Value for money. Arrived very quickly. seller kept me informed. Highly recommended.

Reply from Heritage Traditions
Really happy with the scarf Great…
Really happy with the scarf Great quality.
Excellent Customer Service
The great customer service I received. My order didn't arrive in the given time frame and the tracking number didn't work. I contacted Heritage they checked, the tracking didn't work for them. They asked if I wanted a refund or my cap. I received the cap in less than 2 weeks. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







