Heritage Traditions Reviews 263

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I got few hats, different colours for my husband. He absolutely loves them all. Great quality, quality stitching and great communication. Thank you.

Rated 1 out of 5 stars

They sell a lot of items that look to be wool, marketed very well but are cheap over priced woollens. I recently bought an acrylic shawl which fell apart after wearing once. There is many quality p... See more

Company replied

Rated 5 out of 5 stars

Great looking hat and great fit as described. Excellent customer service - they gave me a full refund on delivery when the courier failed to deliver next day. Can't wait to be wearing my 'Doyle'... See more

Rated 5 out of 5 stars

My partner and I travelled with Lochs & Glens in mid-December and came back via a stop-off at Moffat Service Station. He bought a tweed cap there, but subsequently lost it after Christmas so I went o... See more

Company details

  1. Fashion accessories shop

Written by the company

Heritage Traditions takes key inspirations from the classic British tweeds and Scottish checks from traditional weaving, mastered by craftsmen and mill workers over the past few centuries. Our collection of caps and accessories are crafted in a range of wool mix herringbones, checks and houndstooth that are characteristic of tweeds developed throughout the British Isles. We create our collections using styles handed down through generations but always with a modern twist – bringing long established shapes up to date with contemporary fits and clever attention to detail. You will find all our styles in a variety of colours, patterns and fabrics that will finish your look perfectly, whether you are out walking the dog or dressing up for a day out at the races. Newsboy caps, Baker-Boys and Flat Caps are our signature and come in high quality wool mix tweeds with elastic trim for easy fitting and our leather brand tab. Look out for co-ordinating products to complete your outfit with matching tweed ties, bow-ties and gloves. Our scarves are made using the finest materials and brushed for a soft luxurious handle and will keep you warm as well as stylish. Wallets and Hip Flasks add a perfect finish for your Heritage Traditions look and make great gifts too.


Contact info

4.0

Great

TrustScore 4 out of 5

263 reviews

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Rated 5 out of 5 stars

Beautiful item

Beautiful item, and although I experienced a slight issue the amazing customer service I received from Heritage Traditions, certainly deserves 🌟🌟🌟🌟🌟
I would definitely buy again.

19 September 2021
Rated 5 out of 5 stars

Great item

Great item, second cap iv had good quality. Great customer service,delivered very quickly. Would buy again and recommend to others .

18 September 2021
Rated 4 out of 5 stars

Good product

Caps arrived a little after the advertised delivery time frame. Linen cap was creased due to being flat packed.

18 September 2021
Rated 5 out of 5 stars

I ordered for fathers day

I ordered for fathers day, unfortunately got lost in the post. Contacted Heritage traditions and another item sent out tracked 24hr delivery - with a free gift of apology!
Much appreciated, and have used these afew times, quality items. 5*

1 July 2021
Rated 3 out of 5 stars

I bought a scarf, just didn’t get what I ordered.

I bought a scarf. It’s very nice, lovely feel, right length, bold colours, but the problem is that it wasn’t the one in the picture, it’s different. The Union flags in the picture were light and dark greys and quite bold. What was sent was dark grey and dark blue, so quite subdued. I don’t think I’d have bought it, if an accurate picture had been used. However it’s nice enough so I’m going to keep it. Just a note of caution to other potential purchasers. They sell nice products, but may also send you something different to what us advertised.

8 June 2021
Heritage Traditions logo

Reply from Heritage Traditions

Im very sorry to hear our product wasn't as you were expecting. I've reviewed the image and agree the colours are more subtle in real life. I have put in a request to have this image updated with the team. Apologies for this. If you do decide the product colours aren't for you you can return the product to us within 30 days of purchase.

Rated 2 out of 5 stars

Disappointed

Disappointed in the quality of the hat and also squashed into the packaging, so flat and creased! Doubt I would order anything else!

5 June 2021
Rated 1 out of 5 stars

Damn shame…

Sad to say, a poor quality item made worse by the poor packaging which meant it arrived irreversibly crushed and creased - poor show.

3 June 2021
Heritage Traditions logo

Reply from Heritage Traditions

I'm sorry to hear that our item didn't meet your expectations. If you'd like to contact us at info@heritage-traditions.com we want to make this right for you.

Rated 3 out of 5 stars

Inaccurate description of the socks

Inaccurate description of the socks. They are too short as boot socks and on the tight side per sizing

11 May 2021
Heritage Traditions logo

Reply from Heritage Traditions

Hi Graeme I'm very sorry to hear that our boot socks weren't what you were expecting. If you can contact us at infor@heritage-traditions.com we'd like to make this right for you.

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