How can I contact the customer care, I have an issue, I bought a card on 35€×3 but I could see the code, I was denied, please tell me how to chat with the customer care directly
Company replied
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See what reviewers are saying
I lost more than 100€ here I don't receive the cards apple card the card are temporary with you, check it my email is layna
Company replied
Your service is there nothing wrong with just make sure people not are abuse your name again.
Company replied
dont buy something from here its scam i buyed lyca card for 10 euros didnt recieved yet waited 20 minutes never gonna buy something from here give my lyca from 10 euros of my 11euros or else i gonna n... See more
Company replied
Company details
Written by the company
Je belwaarde herladen of juist rap een geschenk voor familie of vrienden aanschaffen? Op Herladen.com kun je terecht voor het herladen van je belwaarde, maar ook wanneer je rap game tegoed of entertainment cards wilt hebben. Je hoeft niet te wachten op je tegoed, omdat je de herlaadcode direct per e-mail ontvangt. Beestig goed!
Rap en veilig je tegoeden herladen met Herladen.com
Written by the company
- Ruim aanbod
- Eender welke operator je zoekt, je hier je belwaarde voor alle Belgische operatoren herladen. Daarnaast kun je ook bij ons terecht voor game tegoed en entertainment kaarten. Herlaad het tegoed dat je wilt, wanneer je het wilt!
- Betrouwbaar en veilig
- Online winkelen moet niet alleen gemakkelijk, maar ook veilig zijn. Daarom kun je bij ons je aankopen betalen met veilige betaalmethoden zoals Mister Cash, VISA, PayPal en bankoverschrijving.
- Herlaadcode direct per e-mail ontvangen
- Het bestellen van je tegoed neemt slechts 30 seconden van je tijd in beslag. Hierna ontvang je de herlaadcode subiet per e-mail, zodat je het tegoed rap kunt gebruiken. Probeer het zelf maar eens!
Contact info
3.7
Average
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Alles is tiptop
11 June 2017
Unprompted review
dezen site is altijd goed om men gsm of …
dezen site is altijd goed om men gsm of paysafe te herladen en is ok makkelijk in gebruik
30 May 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I guess times it's well difficult to …
I guess times not iwell difficult to understand what I really wanted to explain it's every simple ways to understand I bought ;) 10 Euro )( bewaarden ik had betaald via bankcontact en daar het nummer van credit niet meer geld iemand anderen gebruiken ik heb paar Keer geboroppertr gaat niet leuk
Want nummer niet meer geld vogels mij u snapt Well hele gemelijk om begrepen ??!!
Sent from my iPhone they reaay cheating evrybody mother i Will never even trust them course thee realiteit wanna cheating People there dirty attitude garbage cheating
25 April 2017
Unprompted review
Reply from Herladen.com
Beste Abdulkadir Mohamed,
Dank je wel voor je berichtje.
Helaas heb je geen referentienummer opgegeven zodat ik niet kan zien wat er precies aan de hand kan zijn.
Kun je een kopie van de betaling naar ons toesturen?
Dan kan ik hiermee verder helpen. Alvast bedankt.
Vriendelijke groeten,
Louise | herladen.com
E-mail: support@herladen.com
I bought credits 10 euro suddenly I …
I bought credits 10 euro suddenly I was trying to top up I heard about yr all ready use it ten euro I can't understand course this really pist of cheating I really don't like it online at all sure I send all ready mail concert about complaints I will wait answere ?? Really cheating ?
1 April 2017
Unprompted review
Reply from Herladen.com
Hello,
Top up voucher codes are valid and unique codes and they should therefore always function in combination with the correct UK provider. It is possible that there was a temporary error in the top up line from your provider. Please try again at a later time. If you cannot manage to top up the code yourself, then we would advise you to contact your provider directly so they can top up the code manually for you, using the top up code and your mobile telephone number.
Kind Regards,
Femke | herladen.com
E-mail: support@herladen.com
Bad experience
3 weeks after purchasing I still have not received a valid code. All my emails towards the support section have been left unanswered even though I have received confirmation emails from the support system. The domain name is for sale. I will never purchase anything again on this website and I advise other people to do the same.
28 December 2016
Reply from Herladen.com
Dear Wim Put,
I am sorry to hear that you feel this way.
Unfortunately you did not leave an order reference so therefore I am not able to check your order.
We are certainly not a scam and always happy to help you!
Kind Regards, Herladen.com
tis goe moar ge moe die transactiekostn fso kr afskafn wnt ds brre stoemm
srrs die transactiekostn ofs s prre bullsht kvi da ech zevr ma vo d rst ist brre goe
5 December 2016
Unprompted review
Easy & fast & no hassle
6 August 2016
Unprompted review
Didn't got netflix codes
I wrote this opinion again because last time they answer me that don't know order numer - now all should be ok:
On 11 of May I made 2 transactions: for 10 and 5 codes of netflix. 2 days later I will got 5 codes and for this time didn't got 10 codes... I sent emails with no answers... so lost 265,39EUR with this service... I checked all spam folders etc and no email from Herladen.
order number 37402481
Please give me you right e-mail address and I will send you bank slip
11 July 2016
Unprompted review
Reply from Herladen.com
Dear Bartek Nowakowski,
I am sorry to hear this. Unfortunately you did not leave an order reference so I am not able to find your order.
Please let us know your order number or email address so I can find out what happened.
Kind Regards, Herladen.com
Netflix gift card
For purchase you don't need to open an account and fast delivery. For EU customers they need to include more languages.
17 June 2016
Unprompted review
Easy access
Extra cost is lil bit exaggerated to purchase this service.
22 April 2016
Unprompted review
Reply from Herladen.com
Dear Singh Rupinder,
Unfortunately we are forced to handle the transaction costs because banks charge us this as well.
The amount depends on the payment method you have chosen. The transaction fees are always shown in advance for you.
Kind regards,
Herladen.com
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