Hertz Car Sales IRL Reviews 

253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, professional, and transparent throughout the entire purchase process. People also deeply appreciate the exceptionally smooth user experience and efficient service when acquiring a new vehicle. Consumers note that representatives go above and beyond to answer questions and ensure everything runs seamlessly. Some reviewers were not happy with unexpected mechanical problems, faulty parts, or missing items after completing their vehicle purchase. A few buyers noted that resolving these unexpected issues or getting a response regarding missing accessories proved difficult.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their car-buying journey.... See more

Service

Customers had positive experiences with service, describing the overall process as smooth, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for going above and... See more

Product

Users describe positive interactions with product, expressing that their vehicles arrived in perfect... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car dealer
  2. Car finance and loan company
  3. Used car dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

New Car

I bought a car last week from Souhail at Hertz Car Sales and it was an excellent experience. From initial enquiry to finishing the purchase nothing was too much trouble for Souhail and I would highly recommend Hertz to all. Diarmuid

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Purchased New Car

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lots of back and forth discussing the new car, finances, along with trading in my old car. Living in a different county, he had no problem driving the car down to make my life easier. From the first call Monday afternoon to driving away with my new car Friday afternoon, I’m delighted with what I got in the end! Would highly recommend!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Super Customer Service

I bought a lovely Fiat from Gerry recently. He was so helpful and explained everything really clearly. It was all done within a week, a seamless process thanks to Gerry. Will come back again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Five Stars for Hertz Car Sales…

⭐⭐⭐⭐⭐ Five Stars for Hertz Car Sales Dublin

I was completely stuck for a car for work, and Mark and the team at Hertz Car Sales in Dublin came to the rescue in the best way possible. They had me sorted with new wheels, including finance, in just a few hours. I couldn’t believe how smooth and stress free the whole process was.

The car itself is top quality, perfect for city driving, solid, reliable, and exactly what I needed. Mark went above and beyond from start to finish, he made everything simple, explained every detail clearly, and even added extras, including a protective coating on the car, without me even asking. That kind of service is rare.

I genuinely can’t explain how professional the entire experience was. Mark and the team made what should have been a stressful situation feel effortless. If you need a car, especially in a hurry, this is the place to go. Outstanding service, fantastic team, and a car I’m absolutely delighted with.

Highly recommend.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars for Gerry! 🌟

Gerry was fantastic, and great from the day I spoke to him in the phone. Gerry went out of his way to come and look at my car when I wasn’t in a position to drop it down. Very easy and straightforward process and delighted with the overall service, price I got for trade-in and my new car!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from…

I recently purchased a car from Souhaill, and the experience was outstanding from start to finish. He was professional and genuinely focused on helping me find the right car, not just making a sale. He answered all my questions clearly, made the entire process smooth, and never once made me feel pressured. His customer service made this a memorable experience.
Thanks to his patience and expertise, I drove away confident and happy with my purchase. I highly recommend Souhail to anyone looking for a great car-buying experience!

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Broken Fuel Valve No After Sales Support!!!!

I purchased a Ford Puma a little over a month ago, was very happy with it until I tried to put petrol in the car. The attendant at the garage tried to help but agreed something must be wrong. Tried a second garage in case it was just a one off, same issue. Contacted Hertz Blarney who told me to go to a Ford Dealer as they had no way of assessing it. Ford dealer confirmed an issue with the fuel valve and tube and it would need to be replaced. I sent on the quotation to Kieran who said he would have to send it up the chain. Although I have rang and messaged multiple times, with assurances he would call me back, he still hasn't. Zero after sales support, very disappointed and angry, still chasing. Avoid!!!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a car from Stephen…

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen and he made the whole process so smooth and simple. He was very informative throughout the purchase, and listened carefully to what I was looking for from the beginning. Thanks so much for all your help Stephen, and I’m delighted with the new wheels!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great dealer

Great dealer to make your first car purchase! Everything went smooth and fast, Souhail did a great job informing me about the vehicle I wanted and made everything easy for me to understand. Thanks everyone at Hertz Car Sales!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car perchase

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my questions and finding the best option for me. He explained the car to me down to the smallest detail. And the after-sales service was also excellent, answering some questions I had. I highly recommend him.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

I would just like thank the crew at…

I would just like thank the crew at Hertz Car Sales especially Gerry in the South Dublin branch and Soulhail in the North Dublin branch for their excellent customer service and making the process of purchasing our new car so easy. They went above and beyond to help us in every aspect.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional service aand great car!

My experience of buying a car from Hertz Car Sales was extremely positive, all questions were answered clearly and nothing was too much trouble. Thanks Souhail for a very professional service. I would highly recommend.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car buying experience with Souhail

What impressed me the most was Souhail’s patience in every detail. He made sure to explain the car step by step, answering every single question I had with great attention and care. He is extremely proactive, respectful and genuinely kind. From the very first moment, I chose to come back to Hertz Dublin- north circular road because of how welcoming the experience was, and that’s what makes all the difference in a decision like this. I am very happy with my purchase, and especially with the hospitality, care and reception I received. If you have doubts or feel insecure about buying a car, he is the right person to look after you. Very professional, polite and attentive. He was also very attentive and respectful with my daughters, which I really appreciated, that’s something you don’t see every day, and it truly made all the difference.
Souhail was excellent and deserves to be recognized for his professionalism and talent

18 September 2025
Unprompted review

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