HeyCash Reviews 7,272

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers find the app to be a great way to earn extra money, praising its ease of use and the variety of surveys and games available. People appreciate the direct monetary system over a point system and the ability to cash out small amounts quickly, with some reporting instant payouts to their PayPal accounts. However, some people were dissatisfied with customer service, reporting slow response times or no responses at all, especially when issues with non-payment for completed tasks or rewards arose. There were also concerns about payment tracking, with some users experiencing difficulties receiving credit for higher-value tasks or having rewards deleted.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While many reviewers praise fast and instant... See more

Application

Users describe ambiguous interactions with the app. Many reviewers praise it as a great app for earning extra... See more

User experience

Clients share ambiguous opinions on user experience. Many users find the platform easy to use, with... See more

Customer service

Customers express significant dissatisfaction with customer service. Many report that when issues arise, the... See more

Response time

People report negative experiences with response times, often citing a lack of meaningful investigation or... See more

Based on these reviews

Rated 4 out of 5 stars

It’s been great playing and earning , only thing that sucks is some games make you wait for your points to be added but all and all it’s a great app to download , I love heycash

Rated 4 out of 5 stars

Always pay out but hate that it takes a day or two to get on my cash app card but other that that, I’m satisfied ◡̈

Rated 4 out of 5 stars

I had a good experience using HeyCash. The surveys are easy to complete and the platform is simple to use. It’s a nice way to earn a little extra money in your free time. I would recommend it to other... See more

Rated 4 out of 5 stars

The app is good. Overall it does what it is supposed to do. The best part and strong point about the app is the monetary system not a point system.


Company details

About HeyCash

Written by the company

HeyCash is your gateway to earning real rewards just by sharing your opinions and engaging in fun activities! As a premier survey and rewards platform, HeyCash connects you with opportunities to participate in surveys, product reviews, and other interactive tasks provided by reputable brands and companies worldwide.

Here’s how it works:
1. Create your account, and access various surveys and tasks tailored to your interests.

2. Earn points for each survey or task you complete. Each activity has different rewards based on length and complexity, offering something for everyone!

3. Your points quickly add up, allowing you to redeem them for cash via PayPal or a range of gift cards to your favorite stores and brands.

HeyCash is designed to make earning extra income fun, simple, and rewarding. Plus, with frequent opportunities and new activities every day, there’s always something new to explore.

Start earning now with HeyCash!

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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Rated 2 out of 5 stars

Problems since last software upgrade

I have been using Heycash for about 2 years and it's been brilliant up until recently when they changed from a points based to cash based system, since then I have been screened out of surveys 90% of the time and the instances of being screened out halfway and in fact right at the end of the survey has increased substantially. The final straw, which prompts this review, was today when I spent 45 minutes on 2 separate surveys from providers I've used many times before, screening me out after I hit the finish button, I've never had that from those providers before.

Reported these concerns to the support department and course get no reply or basically saying it's nothing to do with.us, even though these problems have clearly started since then last software upgrade

15 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@heycash.com for further assistance.

Rated 1 out of 5 stars

Survey completion ( proven with screenshots) no reward and no normal answer for my ticket

I spent 19 minutes completing a survey, answered all questions including the final ones, and was disqualified at the very end (“late screen-out”) — with no reward.

I contacted support, but received only repeated template responses explaining how screening works, without addressing the actual issue. After three replies, my ticket was simply closed without any resolution.

This is not a normal early disqualification. This is completing a survey and then being denied compensation, which feels unfair and misleading.

Be aware: you can invest significant time and still receive nothing.

Very disappointing experience.

15 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@heycash.com for further assistance.

Rated 1 out of 5 stars

Not worth wasting your time to make…

Not worth wasting your time to make them money, they WILL refuse to pay larger rewards with almost no explanation, customer support is pointless, tbh seems like bot responses or at least just copy/paste bs. Their a scam, one of worst apps of its kind iv tried1

14 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Horrible withdrawal experience

Tried to initiate my first withdrawal yesterday. First my account went under review. Alright, no problem. I5 finished and now I cannot withdraw, when I press the button nothing happens or it says Too many tries try again later.
Apperantly this is all over Reddit already and is a known problem with HeyCash, support gives me the same message for the last 24 hours that they are looking into it and they will update me but I have not heard any new news and will escalate this further cause this is ridiculous.

13 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

They are not paying

I completed all the requirements for an offer on HeyCash (registration, required deposit, wagering, and additional deposit), yet I did not receive the reward.

Support has explicitly confirmed that there was a technical tracking issue on their side. However, despite this, they refuse to manually validate the offer, even though I have full evidence of all completed steps.

This means that if their system fails, the user is the one who suffers the consequences, which is clearly unfair.

It gives the impression that when tracking does not register automatically, they simply refuse to pay, regardless of whether the user fulfilled all the conditions.

I hope this case gets properly reviewed and resolved, as this kind of practice seriously damages trust in the platform.

8 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

I'm a very honest guy sharing my honest…

I'm a very honest guy sharing my honest experience with this App. Quite frankly I found the process of withdrawing my balance above $50 was very cumbersome and time consuming as the app defers crediting your account. I did in fact enjoy playing the games a lot, but I would like to see the whole process of withdrawing high dollar amounts to be as seamless and smooth as possible.

13 April 2026
Rated 1 out of 5 stars

Can not cash out reward

Can not cash out reward, any amount pended from completed tasks were deleted taking aways several hundred dollars. I have not received any help from customer service. They have now stop responding

6 April 2026
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Reward denied despite proof

Reward denied despite proof – tickets repeatedly closed

I completed an in-app offer and provided clear proof, including screenshots with timestamps showing that all requirements were met.

The support team repeatedly responded with generic copy-paste messages about “missing tracking data” and did not address the evidence provided.

More concerning: my tickets were closed multiple times immediately after I replied, without any proper review or explanation. This effectively prevents any resolution.

From my experience, even when you can prove completion, the reward may still be denied if tracking fails – and support will not properly investigate.

I cannot recommend relying on payouts under these conditions.

5 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

you suck asss

you guys are the worst survey company out there

9 April 2026
HeyCash logo

Reply from HeyCash

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@heycash.com for further assistance.

Rated 5 out of 5 stars

So far so good

So far so good, I’ve had 2 x £20 and the claim emails arrive quickly and once you submit your email it’s in your PayPal in seconds!

5 April 2026
Rated 5 out of 5 stars

It is a great way to make money

It is a great way to make money, very reliable tracking and payout system so yes, I would recommend it to all who would like to make some part-time money and I trust the company as well. Just the best I can do. I’ll let you know how I see it.

13 April 2026

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