HeyCash Reviews 7,272

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers find the app to be a great way to earn extra money, praising its ease of use and the variety of surveys and games available. People appreciate the direct monetary system over a point system and the ability to cash out small amounts quickly, with some reporting instant payouts to their PayPal accounts. However, some people were dissatisfied with customer service, reporting slow response times or no responses at all, especially when issues with non-payment for completed tasks or rewards arose. There were also concerns about payment tracking, with some users experiencing difficulties receiving credit for higher-value tasks or having rewards deleted.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While many reviewers praise fast and instant... See more

Application

Users describe ambiguous interactions with the app. Many reviewers praise it as a great app for earning extra... See more

User experience

Clients share ambiguous opinions on user experience. Many users find the platform easy to use, with... See more

Customer service

Customers express significant dissatisfaction with customer service. Many report that when issues arise, the... See more

Response time

People report negative experiences with response times, often citing a lack of meaningful investigation or... See more

Based on these reviews

Rated 4 out of 5 stars

It’s been great playing and earning , only thing that sucks is some games make you wait for your points to be added but all and all it’s a great app to download , I love heycash

Rated 4 out of 5 stars

Always pay out but hate that it takes a day or two to get on my cash app card but other that that, I’m satisfied ◡̈

Rated 4 out of 5 stars

I had a good experience using HeyCash. The surveys are easy to complete and the platform is simple to use. It’s a nice way to earn a little extra money in your free time. I would recommend it to other... See more

Rated 4 out of 5 stars

The app is good. Overall it does what it is supposed to do. The best part and strong point about the app is the monetary system not a point system.


Company details

About HeyCash

Written by the company

HeyCash is your gateway to earning real rewards just by sharing your opinions and engaging in fun activities! As a premier survey and rewards platform, HeyCash connects you with opportunities to participate in surveys, product reviews, and other interactive tasks provided by reputable brands and companies worldwide.

Here’s how it works:
1. Create your account, and access various surveys and tasks tailored to your interests.

2. Earn points for each survey or task you complete. Each activity has different rewards based on length and complexity, offering something for everyone!

3. Your points quickly add up, allowing you to redeem them for cash via PayPal or a range of gift cards to your favorite stores and brands.

HeyCash is designed to make earning extra income fun, simple, and rewarding. Plus, with frequent opportunities and new activities every day, there’s always something new to explore.

Start earning now with HeyCash!

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Not honouring high value milestones and "ghosting" players instead of resolving issues

UPDATE: BEING GHOSTED BY MANAGEMENT – WITHHOLDING £477.29
​After my previous review, a supervisor named Sakura contacted me claiming my progress was "statistically improbable." I have since provided full evidence and pointed out that my progress is well within their own 80-day terms for Sunshine Island and therfore not "statistically improbable" based on their own set timeframes to meet milestones.
​I have even offered a £240 settlement (less than half of what I am owed) just to resolve this for urgent, pre-planned home repairs, but HeyCash has now gone completely silent. They are ignoring my evidence and my emails while withholding my earned funds.
​I have given them a deadline of 4:00 PM today to honor the settlement, or I will be withdrawing the offer and taking a formal complaint for the FULL £477.29 to the Financial Ombudsman. Absolute lack of integrity and total disregard for their own offer terms.

UPDATE: Emailed the help address as requested (4hrs ago). I have provided the same proof that was already 'Seen' and confirmed by your Instagram team at 12:12 PM yesterday. I am now waiting for a resolution.

I have an open support request (ticket number a187d187-e409 started April 13, 03:24) regarding missing rewards for Sunshine Island and Buffalo Jackpot (£337+) Despite providing Player IDs and proof of Levels, I am only receiving automated 'no tracking' excuses. HeyCash needs to honor these high-value milestones and not give automated "No tracking" answers.

UPDATE (Day 3): Still no response from support regarding Conversation ID: a187d187... I have provided clear screenshots and Player IDs for over £291 in missing rewards. If I don't receive a human response today, I will be escalating this to the Better Business Bureau (BBB) and Prime Insights management directly. This is a clear failure to honor high-value milestones.
I am open to a fair resolution to settle this dispute, but I will not be silenced until my verified milestones are acknowledged.

13 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

I have completed the offer for Rock N…

I have completed the offer for Rock N Cash:
• reached level 101
• completed cumulative purchases over $50 and $100 and made a 5 purchases

However, I have not received any rewards.

I have full proof (screenshots of level, transactions, and offer conditions). this issue is not resolved for 2 weeks

1 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Trash app

Just another scam app, they will let you earn a few pound early on to keep you making them money but definately will not pay out any higher tier awards and repeatedly will not track any offers that you spend cash to complete. Need to stop making rats like these people so much money, its why so many similar apps out their do same thing. Its rare to find any you can trust fully but heycash doesnt even come close to being one of those good ones

12 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

I love this app!!

I love this app!!! It actually pays out!!! And it didn't take me but a few days to make 20 bucks I love it!

12 April 2026
Rated 1 out of 5 stars

No responding

No responding. Busy on Trustpilot responding negative rating rather than on the app responding questions.

11 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

Played a lot says I won 50 but never…

I thought it was a scam and I said it was a scam however I went back and tried the pay out again and it went threw

9 April 2026
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Heycash is nothing but a scam

Heycash is nothing but a scam. They do not allow redemption, do not respond ever to any of the multiple times I've submitted for assistance. Tried multiple redemptions. It would just say error, now it doesn't say anything. I've used many surveys sites and this is by far the worst.
I see others state they've gotten responses, but I've submitted multiple since a couple of months ago when I hit just over $13, and attempted to cashout $10.

Update: Slow responses, already 4/21 and still not resolution, so I still stick to my original post.

10 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

They are faking scam

They are faking scam. They will ban your account without any reason. Also you can't reach out their support. If you msg them in reddit they will ban you from commuinity.

11 April 2026
Unprompted review
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

I been play games on hey cash for a…

I been play games on hey cash for a whim I even tell others about it Im just disappointed because I finished all the ads to get the rewards but never got the $22.50 for the super heard ads .. how can I get my reward for that one ?

9 December 2025
HeyCash logo

Reply from HeyCash

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@heycash.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

The survey are brain draining…

The survey are brain draining especially with the constant screening out after a dedication of hours of answering questions and you will still be screened out

5 June 2025
HeyCash logo

Reply from HeyCash

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@heycash.com for further assistance.

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