It’s been great playing and earning , only thing that sucks is some games make you wait for your points to be added but all and all it’s a great app to download , I love heycash
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About HeyCash
Written by the company
Here’s how it works:
1. Create your account, and access various surveys and tasks tailored to your interests.
2. Earn points for each survey or task you complete. Each activity has different rewards based on length and complexity, offering something for everyone!
3. Your points quickly add up, allowing you to redeem them for cash via PayPal or a range of gift cards to your favorite stores and brands.
HeyCash is designed to make earning extra income fun, simple, and rewarding. Plus, with frequent opportunities and new activities every day, there’s always something new to explore.
Start earning now with HeyCash!
Contact info
United States
- heycash.com
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Not honouring high value milestones and "ghosting" players instead of resolving issues
UPDATE: BEING GHOSTED BY MANAGEMENT – WITHHOLDING £477.29
After my previous review, a supervisor named Sakura contacted me claiming my progress was "statistically improbable." I have since provided full evidence and pointed out that my progress is well within their own 80-day terms for Sunshine Island and therfore not "statistically improbable" based on their own set timeframes to meet milestones.
I have even offered a £240 settlement (less than half of what I am owed) just to resolve this for urgent, pre-planned home repairs, but HeyCash has now gone completely silent. They are ignoring my evidence and my emails while withholding my earned funds.
I have given them a deadline of 4:00 PM today to honor the settlement, or I will be withdrawing the offer and taking a formal complaint for the FULL £477.29 to the Financial Ombudsman. Absolute lack of integrity and total disregard for their own offer terms.
UPDATE: Emailed the help address as requested (4hrs ago). I have provided the same proof that was already 'Seen' and confirmed by your Instagram team at 12:12 PM yesterday. I am now waiting for a resolution.
I have an open support request (ticket number a187d187-e409 started April 13, 03:24) regarding missing rewards for Sunshine Island and Buffalo Jackpot (£337+) Despite providing Player IDs and proof of Levels, I am only receiving automated 'no tracking' excuses. HeyCash needs to honor these high-value milestones and not give automated "No tracking" answers.
UPDATE (Day 3): Still no response from support regarding Conversation ID: a187d187... I have provided clear screenshots and Player IDs for over £291 in missing rewards. If I don't receive a human response today, I will be escalating this to the Better Business Bureau (BBB) and Prime Insights management directly. This is a clear failure to honor high-value milestones.
I am open to a fair resolution to settle this dispute, but I will not be silenced until my verified milestones are acknowledged.

Reply from HeyCash
I have completed the offer for Rock N…
I have completed the offer for Rock N Cash:
• reached level 101
• completed cumulative purchases over $50 and $100 and made a 5 purchases
However, I have not received any rewards.
I have full proof (screenshots of level, transactions, and offer conditions). this issue is not resolved for 2 weeks

Reply from HeyCash
They have fun games and are legit for…
They have fun games and are legit for the most part they make sure you get everything you earn I'm having one issue now but hopefully gets resolved soon
Its important for me to give my opinion…
Its important for me to give my opinion and im Happy to have reward for this
Trash app
Just another scam app, they will let you earn a few pound early on to keep you making them money but definately will not pay out any higher tier awards and repeatedly will not track any offers that you spend cash to complete. Need to stop making rats like these people so much money, its why so many similar apps out their do same thing. Its rare to find any you can trust fully but heycash doesnt even come close to being one of those good ones

Reply from HeyCash
They really pay out!
It’s cool jus wish it wasn’t a long…
It’s cool jus wish it wasn’t a long wait to receive your rewards
How quick and easy it is.
I love this app!!
I love this app!!! It actually pays out!!! And it didn't take me but a few days to make 20 bucks I love it!
No responding
No responding. Busy on Trustpilot responding negative rating rather than on the app responding questions.

Reply from HeyCash
Played a lot says I won 50 but never…
I thought it was a scam and I said it was a scam however I went back and tried the pay out again and it went threw

Reply from HeyCash
Heycash is nothing but a scam
Heycash is nothing but a scam. They do not allow redemption, do not respond ever to any of the multiple times I've submitted for assistance. Tried multiple redemptions. It would just say error, now it doesn't say anything. I've used many surveys sites and this is by far the worst.
I see others state they've gotten responses, but I've submitted multiple since a couple of months ago when I hit just over $13, and attempted to cashout $10.
Update: Slow responses, already 4/21 and still not resolution, so I still stick to my original post.

Reply from HeyCash
They are faking scam
They are faking scam. They will ban your account without any reason. Also you can't reach out their support. If you msg them in reddit they will ban you from commuinity.

Reply from HeyCash
It's a great game super fun if you like…
It's a great game super fun if you like shooting games that are intense , this game is for you ! Ok plus rewards hit your account almost seconds later no hassle !
I been play games on hey cash for a…
I been play games on hey cash for a whim I even tell others about it Im just disappointed because I finished all the ads to get the rewards but never got the $22.50 for the super heard ads .. how can I get my reward for that one ?

Reply from HeyCash
The survey are brain draining…
The survey are brain draining especially with the constant screening out after a dedication of hours of answering questions and you will still be screened out

Reply from HeyCash
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