Izzah has helped me to enable my withdrawal access after i have sent my docs. Prior to her, Zuheri and Syahirah have assisted me. So far, I am happy to be part of HFM client. Thanks and regards.... See more
Company replied
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See what reviewers are saying
Please make a true zero spread account like Exness, this is very ridiculous, I feel this broker needs a little improvement in spreads and many people complain about this, the zero spread account h... See more
Company replied
Exceptional customer service from Hemila at HFM Markets for assisting in all my queries especially, having my other accounts up and running. Attending their seminar in Johannesburg was also worth it.... See more
Company replied
Plenty of feedback, guidance and support from the account manager Banisha Dussoye - who is also very knowledgeable. So far the I have been able to access and register everything with ease. It’s been... See more
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Company details
About HFM
Written by the company
HFM (Group) is an award-winning global multi-asset broker with more than 2.5 million registered users and 15+ years of industry experience. Operating in over 180 countries, HFM is a multi-regulated brokerage group committed to delivering transparent, reliable, and secure trading services to both retail and institutional clients.
Customer Obsession:
Delivering consistent, client-focused support
Excellence:Driven by high performance and measurable results
Innovation:Leveraging technology to enhance the trading experience
Collaboration:
Built on trust, respect, and teamwork
We provide access to a wide range of CFD markets, including forex, commodities, indices, shares, and bonds. Supported by superior trading conditions, ultra-fast execution, and dedicated customer service available around the clock. HFM empowers its clients through expert education, enabling them to trade with clarity and confidence.
Each HFM entity has its own local regulatory requirements, products and regional restrictions and are stand-alone entities within the HF Group of Companies.
Why Traders Choose HFM:
- Award-winning platforms including the HFM App, MT4, and MT5
- 24/7 customer support via phone, email, and live chat
- Flexible account types tailored for traders’ needs
- Fast deposit and withdrawals on selected payment methods
- Free professional trading education and continuous learning resources
With a long-standing reputation built on trust, performance, and regulatory oversight and over 80 industry awards, HFM continues to set the standard for a secure and seamless online trading experience.
Our Core Values
Contact info
Spirou Kyprianou 50 Irida 3 Tower 10th Floor, 6057, Larnaca, Cyprus
- +35724400561
- marketing@hfm.com
- hfm.com
Breach of guidelines
Reply from HFM
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our service.
Providing excellent service and reliability are core values for us, and we're committed to ensuring that our clients have a smooth and satisfactory trading experience.
The assistance I got when I was opening…
The assistance I got when I was opening my account..HFM team is committed and offers first class service especially my Account Manager Billy.
10 February 2026
Reply from HFM
Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!
Ur service is to perfect and…
Ur service is to perfect and communication workers are the best performers
18 February 2026
Reply from HFM
Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.
Good Service
I received a call from Yoven. He exceptionally kind and the service was great. He explained everything I needed to know and made some great recommendations for me. I'm excited about my journey with HFM
18 February 2026
Reply from HFM
Thank you for your positive review! We’re thrilled to hear that everything is going smoothly and that you’ve found our service to be helpful. We’re committed to upholding high standards of support for all our valued clients.
Mr Shewraj has been really wonderful in…
Mr Shewraj has been really wonderful in helping me from day one and really helpful not to forget really patient with me his service was s not only incredible but remarkable as well
18 February 2026
Reply from HFM
Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.
😊 Here's a sample review you can use:
😊 Here's a sample review you can use:
"Excellent trading experience with HFM! Their platform is user-friendly, and the support team is super responsive. Execution is fast, and I've seen good profits. Highly recommend!"
18 February 2026
Reply from HFM
Thank you for your positive review! We’re delighted to hear that you had a wonderful experience with us. Your satisfaction means a lot to us.
Easy to connect to mt5
18 February 2026
Reply from HFM
Thanks for taking the time to share your feedback with us. We are thrilled to have provided a good trading experience for you.
Reply from HFM
Thank you for your positive review! We are delighted to hear that everything is going well and that you've found our service helpful. We strive to maintain high standards of support for all our valued clients.
Very professional service
Very professional service
It was a pleasure to deal with them
17 February 2026
Reply from HFM
We appreciate your positive feedback on our service! If you need further assistance, feel free to reach out.
Banisha and HFM for 5 stars ⭐
Banisha is such a good account manager and customer service was excellent. She even explained to me about the shield 500 account and a few other benefits of using HFM.
HFM is 1 of the best brokers I have had, and having a good broker as a trader is like a secret weapon.
17 February 2026
Reply from HFM
Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.
Reply from HFM
Thank you for taking the time to share your positive experience! We're thrilled to hear that you're satisfied with our services. We'll continue working hard to ensure your future experiences with us are even more rewarding.
Useless agen..just ignore my question.
Useless agen..just ignore my question.. really2 disappointed..just answer my question like a rude.hfm please ask your agen to leave out.
17 February 2026
Unprompted review
Reply from HFM
We appreciate your feedback and apologize for the difficulties you faced with the service. Your experience matters to us, and we are dedicated to resolving this as quickly as possible.
Please provide us with more information about your situation that we have requested through Trustpilot, so that our team will reach out to you soon to ensure a satisfactory solution.
HfM is the best for anyone either beginner or pro Traders.
It has easy frames giving the trader a clear mindset to cope with the trading process.Has calculator's that helps in counting lots,pips e.t.c in ann easier way.
4 February 2026
Reply from HFM
Thank you for your positive review! We’re thrilled to hear that everything is going smoothly and that you’ve found our service to be helpful. We’re committed to upholding high standards of support for all our valued clients.
too slow when we trying to deposit… the…
too slow when we trying to deposit… the customer service always said “tunggu sahaja”
17 February 2026
Unprompted review
Reply from HFM
Thank you for bringing your concerns about deposit to our attention. We understand the importance of timely and hassle-free deposit for our clients, and we apologize for any inconvenience you may have experienced. Rest assured, we take this issues seriously and are committed to resolving them promptly.
Please provide us with more information about your situation that we have requested through Trustpilot, so the team can investigate the matter further and address it as promptly as possible.
Great broker instant withdrawals the…
Great broker instant withdrawals the spreads are not that bad very fair I must say
9 February 2026
Reply from HFM
Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!
Akmal had responded swiftly and knew…
Akmal had responded swiftly and knew what exactly I was asking for. The help was seamless. Thanks, Akmal!
16 February 2026
Unprompted review
Reply from HFM
Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.
This is a scam broker
This is a scam broker
Big traders have been there and all have left
Examples are Madcharts and Fundedtrust_sa both easy to find on Instagram
I repeat it is a SCAM broker
9 February 2026
Unprompted review
Reply from HFM
Dear Etiene John,
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced. Ensuring a seamless trading experience is our priority, and we're committed to addressing your concerns promptly. Please reach out to our support team via chat or email with further details so we can assist you accordingly.
Kind regards,
HFM Team
I was served by Alvin and he gave a…
I was served by Alvin and he gave a very great service by giving me enough time, he served me to my satisfaction, he tried his best to see that my working
16 February 2026
Reply from HFM
Thank you for your great feedback! We're thrilled to hear that our services have met your expectations, and we look forward to continuing to provide the quality you deserve.
I met sister Isha online
I met sister Isha online. She is so sweet, understanding when someone is new to trading platform. She is so helpful. When I ask some questions is there to help. But yes so far it's few days I met her. I'm busy with the demo and trading as well. She's so helpful indeed. I feel HFM broker is number 1 because you start with little capital.
Thanks
16 February 2026
Reply from HFM
We truly appreciate you taking the time to share your experience. It’s wonderful to know that you’re satisfied with your trading experience, and we’re excited to keep delivering the same quality service moving forward.
Customer Abraham
Your services are really great
I enjoyed it
Whenever I faced challenge one of your core workers specifically '' Hemila" would make sure that problem is solved leaving myself with a smile
Just keep it up
16 February 2026
Reply from HFM
Thank you for taking the time to share your positive experience! We're thrilled to hear that you're satisfied with our services. We'll continue working hard to ensure your future experiences with us are even more rewarding.
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