HFM 

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See what reviewers are saying

Rated 4 out of 5 stars

Izzah has helped me to enable my withdrawal access after i have sent my docs. Prior to her, Zuheri and Syahirah have assisted me. So far, I am happy to be part of HFM client. Thanks and regards.... See more

Company replied

Rated 3 out of 5 stars

Please make a true zero spread account like Exness, this is very ridiculous, I feel this broker needs a little improvement in spreads and many people complain about this, the zero spread account h... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service from Hemila at HFM Markets for assisting in all my queries especially, having my other accounts up and running. Attending their seminar in Johannesburg was also worth it.... See more

Company replied

Rated 5 out of 5 stars

Plenty of feedback, guidance and support from the account manager Banisha Dussoye - who is also very knowledgeable. So far the I have been able to access and register everything with ease. It’s been... See more

Company replied

Company details

  1. Finance broker
  2. Investment service
  3. Stock broker

About HFM

Written by the company

HFM (Group) is an award-winning global multi-asset broker with more than 2.5 million registered users and 15+ years of industry experience. Operating in over 180 countries, HFM is a multi-regulated brokerage group committed to delivering transparent, reliable, and secure trading services to both retail and institutional clients.

We provide access to a wide range of CFD markets, including forex, commodities, indices, shares, and bonds. Supported by superior trading conditions, ultra-fast execution, and dedicated customer service available around the clock. HFM empowers its clients through expert education, enabling them to trade with clarity and confidence.

Each HFM entity has its own local regulatory requirements, products and regional restrictions and are stand-alone entities within the HF Group of Companies.

Why Traders Choose HFM:

  • Award-winning platforms including the HFM App, MT4, and MT5
  • 24/7 customer support via phone, email, and live chat
  • Flexible account types tailored for traders’ needs
  • Fast deposit and withdrawals on selected payment methods
  • Free professional trading education and continuous learning resources

With a long-standing reputation built on trust, performance, and regulatory oversight and over 80 industry awards, HFM continues to set the standard for a secure and seamless online trading experience.

Our Core Values

  • Customer Obsession: Delivering consistent, client-focused support
  • Excellence:Driven by high performance and measurable results
  • Innovation:Leveraging technology to enhance the trading experience
  • Collaboration: Built on trust, respect, and teamwork

  • Contact info

    Breach of guidelines

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    I used to check how HFM is doing on…

    I used to check how HFM is doing on daily basis on Instagram I liked the signal

    24 February 2026
    HFM logo

    Reply from HFM

    Thank you for your feedback! We're delighted to hear that you've had a positive experience with our service.
    Providing excellent service and reliability are core values for us, and we're committed to ensuring that our clients have a smooth and satisfactory trading experience.

    Rated 5 out of 5 stars

    HFM minimum withdrawal is topnotch

    HFM minimum withdrawal is topnotch. You can start withdrawing as at low as 5 dollars which i considered as a good thing. Thank you HFM.

    24 February 2026
    HFM logo

    Reply from HFM

    Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.

    Rated 5 out of 5 stars

    The person who called was very…

    The person who called was very professional. I didn't feel as clueless since am just a beginner

    24 February 2026
    HFM logo

    Reply from HFM

    Thank you for your positive review! We’re thrilled to hear that everything is going smoothly and that you’ve found our service to be helpful. We’re committed to upholding high standards of support for all our valued clients.

    Rated 5 out of 5 stars

    EXCELLENT CUSTOMER CARE FROM THULANI…

    EXCELLENT CUSTOMER CARE FROM THULANI BROS CUSTOMER CARE IS TOP NOTCH QUALITY

    23 February 2026
    HFM logo

    Reply from HFM

    Thank you so much for your positive feedback! We are delighted to know that the quality of our products & services meet your expectations.

    Rated 5 out of 5 stars

    It's my first time hope it will well with me

    I have experience in trading but one of my friends called mzito fx I do normally see progress when he post and I decided to join it and try my luck but hfm is the best

    23 February 2026
    HFM logo

    Reply from HFM

    Thank you for your feedback! We're delighted to hear that you've had a positive experience with our service.
    Providing excellent service and reliability are core values for us, and we're committed to ensuring that our clients have a smooth and satisfactory trading experience.

    Rated 5 out of 5 stars

    Quic Deposit

    I was able to deposit and got a fast reaction and response from Hanshika who helped me step by step and this happened in a space of less than 40 minutes.

    23 February 2026
    HFM logo

    Reply from HFM

    Thank you for taking the time to share your positive experience! We're thrilled to hear that you're satisfied with our services. We'll continue working hard to ensure your future experiences with us are even more rewarding.

    Rated 5 out of 5 stars

    The account manager assigned to me this…

    The account manager assigned to me this time around Mariam Umar is such a professional. She made me love hfm more and to continue trading .

    13 February 2026
    HFM logo

    Reply from HFM

    Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!

    Rated 5 out of 5 stars

    The experience is excellent...even the…

    The experience is excellent...even the staff ..ISHA(my manager ) is quite polite and friendly

    19 February 2026
    HFM logo

    Reply from HFM

    Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.

    Rated 5 out of 5 stars

    It's excellent

    It's excellent

    20 February 2026
    HFM logo

    Reply from HFM

    Thank you for your feedback! We're delighted to hear that you've had a positive experience with our service.
    Providing excellent service and reliability are core values for us, and we're committed to ensuring that our clients have a smooth and satisfactory trading experience.

    Rated 1 out of 5 stars

    Its been a year and my money is noy yet in wallet

    Its been a year i had made a transection of 20,000 INR and my money got debited . it was not in the wallet. I tried contacting HFM but the response was send us your bank statement. They said they didnot receive any funds, but i have paid transaction screenshot with proof. I have been sending them statements after statements for several months and i was tired of all that, can HFM Head authorities please look into this matter. Please show your support into this matter

    29 August 2025
    Unprompted review
    HFM logo

    Reply from HFM

    Dear Double A'z alie & arthur Doubl,

    Thank you for bringing your concerns about your transaction to our attention and we apologize for any inconvenience you may have experienced. Rest assured, we take withdrawal issues seriously and are committed to resolving them promptly.

    Please reach out to our support team via chat or email with specific details regarding your withdrawal request so that we can investigate and address the issue as soon as possible.

    Best regards,
    HFM Team

    Rated 5 out of 5 stars

    HFM has a Supportive staff and it's…

    HFM has a Supportive staff and it's platform offers great opportunities to obtain profit

    20 February 2026
    HFM logo

    Reply from HFM

    Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.

    Rated 5 out of 5 stars
    HFM logo

    Reply from HFM

    Thank you for your positive review! We’re thrilled to hear that everything is going smoothly and that you’ve found our service to be helpful. We’re committed to upholding high standards of support for all our valued clients.

    Rated 3 out of 5 stars

    Great customer service

    The company team that follows up and guide on decision making

    19 February 2026
    HFM logo

    Reply from HFM

    Thanks for taking the time to share your feedback with us. We are thrilled to have provided a good trading experience for you.

    Rated 5 out of 5 stars

    Easy to register and use app and good…

    Easy to register and use app and good customer service

    19 February 2026
    HFM logo

    Reply from HFM

    Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.

    Rated 5 out of 5 stars

    the service was great

    the service was great

    18 February 2026
    HFM logo

    Reply from HFM

    Thank you so much for your positive feedback! We are delighted to know that the quality of our products & services meet your expectations.

    Rated 5 out of 5 stars

    Very friendly and communicative,made…

    Very friendly and communicative,made every question I asked Easy and understanding ,making sure I Understand in detail before hanging up

    18 February 2026
    HFM logo

    Reply from HFM

    Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.

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