HFM 

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See what reviewers are saying

Rated 4 out of 5 stars

Izzah has helped me to enable my withdrawal access after i have sent my docs. Prior to her, Zuheri and Syahirah have assisted me. So far, I am happy to be part of HFM client. Thanks and regards.... See more

Company replied

Rated 3 out of 5 stars

Please make a true zero spread account like Exness, this is very ridiculous, I feel this broker needs a little improvement in spreads and many people complain about this, the zero spread account h... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service from Hemila at HFM Markets for assisting in all my queries especially, having my other accounts up and running. Attending their seminar in Johannesburg was also worth it.... See more

Company replied

Rated 5 out of 5 stars

Plenty of feedback, guidance and support from the account manager Banisha Dussoye - who is also very knowledgeable. So far the I have been able to access and register everything with ease. It’s been... See more

Company replied

Company details

  1. Finance broker
  2. Investment service
  3. Stock broker

About HFM

Written by the company

HFM (Group) is an award-winning global multi-asset broker with more than 2.5 million registered users and 15+ years of industry experience. Operating in over 180 countries, HFM is a multi-regulated brokerage group committed to delivering transparent, reliable, and secure trading services to both retail and institutional clients.

We provide access to a wide range of CFD markets, including forex, commodities, indices, shares, and bonds. Supported by superior trading conditions, ultra-fast execution, and dedicated customer service available around the clock. HFM empowers its clients through expert education, enabling them to trade with clarity and confidence.

Each HFM entity has its own local regulatory requirements, products and regional restrictions and are stand-alone entities within the HF Group of Companies.

Why Traders Choose HFM:

  • Award-winning platforms including the HFM App, MT4, and MT5
  • 24/7 customer support via phone, email, and live chat
  • Flexible account types tailored for traders’ needs
  • Fast deposit and withdrawals on selected payment methods
  • Free professional trading education and continuous learning resources

With a long-standing reputation built on trust, performance, and regulatory oversight and over 80 industry awards, HFM continues to set the standard for a secure and seamless online trading experience.

Our Core Values

  • Customer Obsession: Delivering consistent, client-focused support
  • Excellence:Driven by high performance and measurable results
  • Innovation:Leveraging technology to enhance the trading experience
  • Collaboration: Built on trust, respect, and teamwork

  • Contact info

    Breach of guidelines

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 2 out of 5 stars

    The problem of price manipulation

    Somehow it is a liitle bit nice but i’ve seen most of the time it has practise the price manipulation which it’s not legal at all, so this made me feel bad and sometimes think to stop using this kind of brokerage

    25 February 2026
    Unprompted review
    HFM logo

    Reply from HFM

    Dear I'm Roy,

    Thank you for your feedback.

    We are sorry to hear you are experiencing difficulties.

    We kindly ask you to send your query via Email or Live Chat to our Support Department so they can assist you further.

    Best regards,
    HFM Team

    Rated 5 out of 5 stars

    So far i got nice treatment with you…

    So far i got nice treatment with you guys and enlighted me with your product and got me excited on choosing you looking forwardon working with yourll

    26 February 2026
    HFM logo

    Reply from HFM

    We appreciate your positive feedback on our service! If you need further assistance, feel free to reach out.

    Rated 5 out of 5 stars

    Am at least now getting some experience…yeah

    Am at least now getting some experience as a beginner and thanks to Isha My instructor

    26 February 2026
    HFM logo

    Reply from HFM

    Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.

    Rated 5 out of 5 stars

    Top notch customer service

    Yashveer was so polite and answered all my questions efficiently. The call was so informative. I definitely received the best customer service ever!!

    26 February 2026
    HFM logo

    Reply from HFM

    Thank you for taking the time to share your positive experience! We're thrilled to hear that you're satisfied with our services. We'll continue working hard to ensure your future experiences with us are even more rewarding.

    Rated 5 out of 5 stars

    Very good customer support

    Very good customer support, instant payment and offers and excellent gudance

    26 February 2026
    HFM logo

    Reply from HFM

    Thank you for your great feedback! We're thrilled to hear that our products and services have met your expectations, and we look forward to continuing to provide the quality you deserve.

    Rated 5 out of 5 stars

    Communication was so easy and help full

    Communication was so easy and help full

    26 February 2026
    HFM logo

    Reply from HFM

    Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.

    Rated 5 out of 5 stars

    Simplicity and best service

    I am impressed by the simplicity of the HFM broker. It's easy to make deposits and withdrawals . Also HFM has the best account managers ,they call to make sure you have your questions answered and you enjoy the service.( mine was Sarika , she explained and left no unturned stones.)

    26 February 2026
    HFM logo

    Reply from HFM

    Thank you for your feedback! We’re thrilled to know that your experience with our service was positive. Providing top-notch service and reliability is at the heart of what we do, and we’re dedicated to ensuring you continue to have a smooth and satisfying trading experience.

    Rated 5 out of 5 stars

    HFM is all around to people who are…

    HFM is all around to people who are interested and want to join the journey of trading platforms

    All the features are really good it makes everyone inter about it

    25 February 2026
    HFM logo

    Reply from HFM

    We appreciate your positive feedback on our service! If you need further assistance, feel free to reach out.

    Rated 5 out of 5 stars

    Miss Sarika was so good and polite,she…

    Miss Sarika was so good and polite,she explained everything and got to understand

    25 February 2026
    HFM logo

    Reply from HFM

    Thank you for your feedback! We’re thrilled to know that your experience with our service was positive. Providing top-notch service and reliability is at the heart of what we do, and we’re dedicated to ensuring you continue to have a smooth and satisfying trading experience.

    Rated 5 out of 5 stars

    Exceptional treatment.

    How were treated. The education. The interactions after the event. What an experience. Thank you, HFM

    21 February 2026
    HFM logo

    Reply from HFM

    We truly appreciate you taking the time to share your experience. It’s wonderful to know that you’re satisfied with your trading experience, and we’re excited to keep delivering the same quality service moving forward.

    Rated 5 out of 5 stars

    The customer service is great

    The customer service is great! and the platform teaches you to trade with discipline.

    25 February 2026
    HFM logo

    Reply from HFM

    We sincerely appreciate your positive feedback! It’s great to know that our products and services are meeting your expectations, and we’re committed to maintaining that standard.

    Rated 5 out of 5 stars

    I am grateful for Christofer

    I am grately appreciative of the confident, helpful, understanding and patient assistance i have recieved from christofer. Allways willing and available to help me evan with the simpleat of things, answered every question i had with great confidence in HFM. Having a personal account manager like Christofer truly has made my beginner journey such a pleasure, evan when i lost trades he was there to pick me up and help me understand what i did wrong and encourage me to build my phycology aswell.

    25 February 2026
    HFM logo

    Reply from HFM

    We appreciate your kind words! It’s fantastic to know that you’re satisfied with our service and that everything is working well for you. We’re dedicated to maintaining excellent support for every client we serve.

    Rated 1 out of 5 stars

    THEY FIGHT PROFITABLE TRADERS

    my experience with HFM is bad! I just became profitable and they immediately closed my account and could not even give me any reason, neither did they even give me my initial deposit! Very bad broker. For proof, my account number is 87700176

    19 February 2026
    Unprompted review
    HFM logo

    Reply from HFM

    Dear Thelma,

    Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced. Ensuring a seamless trading experience is our priority, and we're committed to addressing your concerns promptly. Please reach out to our support team via chat or email with further details so we can assist you accordingly.

    Best regards,
    HFM Team

    Rated 4 out of 5 stars

    The app has great access to helpfull…

    The app has great access to helpfull trading

    25 February 2026
    HFM logo

    Reply from HFM

    Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!

    Rated 5 out of 5 stars

    Very pleased with the service

    From the onset, I was contact by Hanshika and she was truly very helpful. She guided and assisted me and made the process very easy. She follows up and ensures that I am on the right track to enable me to start trading. Thank you HFM and a very special thank you to Hanshika.

    25 February 2026
    HFM logo

    Reply from HFM

    We appreciate your kind words about our service! Should you need any additional support or have further inquiries, please feel free to reach out to us anytime.

    Rated 4 out of 5 stars

    Customer service

    Customer service Syazleen was prompt in her service and was knowledgeable to handle matters at hand.

    25 February 2026
    Unprompted review
    HFM logo

    Reply from HFM

    We appreciate your kind words about our service! Should you need any additional support or have further inquiries, please feel free to reach out to us anytime.

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