The Helping Hand Company Reviews 850

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and how well-made they are, often describing them as life-changing and very helpful for daily tasks. Many people also highlight the quick and efficient delivery service, noting that items arrive promptly and as promised. The ordering process is frequently mentioned as straightforward and easy to use. However, some customers also noted issues with delivery, specifically mentioning instances where carriers ignored delivery instructions or one item arrived broken.

What people talk about most

Product

Consumers find products to be positive, highlighting their quality and usefulness. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Order

Reviewers express satisfaction with the ordering process. Customers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable Easy to order on HH website and to get VAT exemption Delivery... See more

Rated 5 out of 5 stars

An honest appraisal: I ordered a wall mounted shower stool from HHC a couple of years ago and I am delighted to say that the quality was exceptionally high standard (and the price was really compet... See more

Rated 5 out of 5 stars

Already had one of these but decided that a second would be useful so did not have to walk so far to find it. Decided to buy the pair including the folding one which has proved to be so useful when c... See more

Rated 5 out of 5 stars

I was amazed as to how handy this little gadget is! Unable to move or bend after an operation it is a lifesaver. Absolute must if you have limited mobility of any kind I would say. I can easily pic... See more


Company details

  1. #12 of 35 best companies in Disability equipment supplier
  2. #14 of 28 best companies in Hospital equipment and supplies store
  3. #24 of 70 best companies in Mobility equipment supplier
  4. #5 of 11 best companies in Physiotherapy equipment supplier

Written by the company

Whether buying for yourself or caring for a loved one, let’s help make living more enjoyable. Based in the idyllic Herefordshire countryside, the Helping Hand ‘family’ have been busy making inspirational and innovative products for over 60 years. Our own in-house design team constantly push quality and functionality, to make them the most useful and robust products on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Helpful device

The sock pull on gadget was delivered quickly. I think it will take my 93 year old dad a while to get used to it but it does seem to do the job. Practice makes perfect.

3 April 2025
Rated 5 out of 5 stars

I would recommend this company.

There were a lot of useful items to choose from and reasonably priced.
If like me you are not familiar with most of the things it was very helpful and informative.
The products that I bought online arrived very quickly.

31 March 2025
Rated 5 out of 5 stars

Essential item if limited in mobility

Essential item (classic pro reacher/grabber)aka 'grabby stick' replaced my old (19years) still working, helping hand company grabber with a fresh new version, a must for wheelchair user. Hang one on your wheelchair and use it for those just out of reach things that can be so frustrating. got a mini version to very useful with improved moveable angle/grip end.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Ezi-On Hosiery Applicator Works a Treat…

The Ezi-On hosiery applicator was recommended to me by our Practice Nurse who said that she had given her mother one and that she raved about how easy it was to use and how liberating it was to be self-reliant when putting on her compression hosiery.
It took me a few trials and errors to master it but it works a treat. (My wife who previously had to put the hosiery on for me is much relieved!)

10 March 2025
Unprompted review
Rated 5 out of 5 stars

A flawless experience.

An excellent well made and designed product purchased. Telephone enquiry made and phone answered quickly by a delightful young lady who had great product knowledge. Very impressed.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Helping hand is an excellent product

They came on time well packed .The site was easy for me to find what I was looking for .The helping hands are great . I have been using them for the last 10 year and only now I have had to replace one of them. I ordered two in case the other one broke . I use them many times a day . Excellent product.

9 January 2025
Rated 1 out of 5 stars

Wrong name on the parcel

The parcel arrived at my door but they couldn't deliver it to me because there was another name on it.

2 January 2025
The Helping Hand Company logo

Reply from The Helping Hand Company

I do apologise for the error, I believe our customer service team have been in touch and are working hard to resolve this for you.

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