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Review summary

Created with AI, based on recent reviews

Looking at 1,983 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform smooth, easy to navigate, and generally free of issues. Many appreciate the consistent format and the ability to easily track bids and items of interest. People also praise the staff for being helpful and prompt, making the pickup process efficient. However, some customers were not happy with certain aspects of the product and website. They reported difficulties in finding specific items due to search inconsistencies and occasional lag during live bidding. There were also concerns about hidden fees, misleading product descriptions, and issues with items being damaged or not as described upon receipt.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. Many reviewers... See more

User experience

Consumers generally find the user experience to be positive, highlighting the easy registration and bidding... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its ease of use, simple... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be good and were able to... See more

Staff

People report positive experiences with staff. Customers frequently praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bidding process was very good - smooth, no issues or errors. Trying to obtain a list of items by Category is a challenge. Two reasons: 1. the system doesn't "hold" the Location I select. It goes b... See more

Rated 4 out of 5 stars

Overall auction went pretty good , was surprised there were no previews , then to start five items at the same time followed by five more items a minute later auction got real busy real fast and got l... See more

Rated 4 out of 5 stars

I like bidding sitting in my recliner kicked back. The only problem I had was that the items I was interested in and was bidding on were close together, and I had trouble keeping up with all the item... See more

Rated 4 out of 5 stars

The bidding was fine. A tip for anyone bidding - don't forget that whatever you are bidding on you add the dollar charge, sellers fee and taxes. That $20 item may now be $27.76. If you are comparing... See more


Company details

  1. Art & Antiques
  2. Car Auction
  3. Coin dealer
  4. Collectibles Shop
  5. Jewellery shop
  6. Watch shop

Written by the company

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

I wanted to have my items shipped to me…to 11200 Breckenridge Road, Rochester,Illinois 62563

I wanted to have my items shipped to me after I accidentally pushed I would pick the items up and then realized it is in CA and I am in Illinois. I tried to go in and change it to shipping and the HiBid would not allow me to change it to ship to my house. I have tried to call Mojave Collectables but do not get an answer. Can you help me get my items shipped to me???? Please call me 217-494-5986.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Auctions are "our fun thing".

I have bid on auctions recently with Wittig Auctions who are some of the nicest, most helpful people I've ever met. Also bidded with Dave Kelley Auctions, Stemples Auctions, and Nestor's Auctions. They are all great people and great Auctions.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Most of the auctioneers are con…con artists

Most of the auctioneers are con artists. Packages are not what you won. The 1& Only - Live and Online are the worst. Selling fake Jellycats as real. No place for reviews. No returns. No morals. Hi bid will do nothing to help. Scammers all of them!!!!!!!!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I liked the platform

I liked the whole bidding experience, searching through the auction(s) for what I want, and the platform layout.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Bidding is easy

Bidding is easy. For some reason I didn't get a listing of bought items with the total. Had to go through the auction house to get the info.

23 April 2026
Unprompted review
Rated 3 out of 5 stars

Store liquidation, poorly organized, wrong items held for me

This auction was a store liquidation. Similar product items were not grouped together chronologically in the listings, which made it confusing to watch the live catalog.

The pickup location was not listed anywhere in the auction info until the auction was over and the invoice was sent. The pickup location was about 45-60 minutes drive away from the listed address for this company.

I won many lots but the company sent me some with some incorrect items.

This auction lacked organization and correct pickup information.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything went well ,upstate auctions are very organized

Everything went well , bidding was seamless, pickup was super easy , had an appointment the next morning for pick , upstate auctions had all my items sorted , organized and ready to go , ive been to auctions where this isn't allways the case , upstate auctions were very organized and friendly and professional.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Items are always described in detail

Items are always described in detail. Manufacturer photos are shown in addition to the actual item photos which show overall condition. Great people with excellent customer service!

23 April 2026
Unprompted review
Rated 4 out of 5 stars

My experience was good

My experience was good, but what I bid on was not what I received. I got two mystery boxes, one said household and one said jewelry. To my surprise when I opened the jewelry one I did not have a stitch of jewelry in it. It was cables and odds and ends.
Other than that the experience was good for first time.
Lori Rose

23 April 2026
Unprompted review
Rated 4 out of 5 stars

My 1st Experience with Schrock Family Auction, Wilkesboro, NC

The auction company, Schrock Family Auction, was extremely helpful in answering questions before auction ended online. This was my first experience with bidding in one of their auctions. I was surprised that auction didn’t begin to end til 9 pm, as others in this area are usually 6:00to 8:00pm for endings. It would be helpful for online auctions to offer a preview(many do). Also, when offering items online, it helps to give measurements in description as pictures are sometimes very deceiving. For items such as rings, shoes, clothing it would be huge help in knowing whether buyer has an interest in bidding if sizes are given. I think this was the company’s first experience in doing online auction, so I’d say that, overall, they did a fantastic job! P.S. I’m still waiting to receive the address of where to pick up items on Saturday. Usually auction companies send invoice & address the following morning after auction ends.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Auction ran very smooth

Auction ran very smooth, the only thing that I would recommend from the auctioneer would be to email the settlement. I've had auctioneers send those in the past and it is very helpful for pickup. Other than that everything was great!!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Fun and easy to use

It was very easy to use, and I enjoyed the ability to easily see if I was being outbid. The live auction and staggered closing time was also fun for some bidding wars/competition! I did find the website a bit glitchy (accessing on my phone) when it came to boggling between the red and green items on the my bids page. Sometimes the numbers would disappear when navigating between the filters.

22 April 2026
Unprompted review

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