Always a good experience wit HiFi Klubben. Received my headphones very quickly, and in the past they've always given sound advice.
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See what reviewers are saying
No complaints - except please use heavier cardboard for your shipping boxes! Mine arrived all crushed from PostNord. Luckily the contents were not damaged, but using something with a higher crush tole... See more
Company replied
Hi, I had a weird warranty case that was not handled properly in a physical store, but after reaching out to their central customer service, Nicki was of a great help to sort everything out. I... See more
Company replied
I purchased headphones from this store (Viborg), but unfortunately, the Bluetooth functionality wasn't working well. I brought them in for warranty service, and after three days of testing, they cla... See more
Company replied
Company details
Written by the company
I HiFi Klubben finder du den højeste kvalitet inden for høretelefoner, streaming, Hi-Fi, TV og surroundsound. Vi ses i HiFi Klubben!
Contact info
Europaplads 4, 8000, Aarhus C, Denmark
- 70 80 90 00
- kundeservice@hifiklubben.dk
- hifiklubben.dk
4.5
Excellent
9k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Some of the best online customer service I've experiencied
27 September 2012
Unprompted review
Terrible.
I ordered a product online (a birthday present for my boyfriend). The order went through as usual and then a day later I received an email saying I would not receive the product until July. This is VERY bad service and I am extremely unhappy with it. You should inform customers on your website if something is not in stock and if it will be delivered late. I will never order anything from Hi-Fi Klubben again.
21 June 2012
Unprompted review
Reply from HiFi Klubben Danmark
Hello Tanya
Sorry about the delay of Your order. Normally orders will be delivered within 1-2 days. In this case our supplier has run short and we will not have the model back in stock before Juli. We have send an email directly to You, where we offer You another product. Hopefully You will accept this before the birthday...
Best regards, Jacob, Hi-Fi Klubben Webshop
Super Service
7 May 2012
Unprompted review
Super
Marshall minor kom næste dag. Does what it says on the box :).
27 February 2012
Unprompted review
God Hjemmeside - God kommunikation
God Hjemmeside. Nem at handle på. God Kommunikation over mail med handlen. Man føler sig sikker på en professionel behandling.
27 February 2012
Unprompted review
God service og dialog, god logistiker, hurtig levering
100 0/0 god service
5 October 2011
Unprompted review
Fantastic
I experienced great service from the guys working in Hi-Fi Klubben on Østerbro during a series of visits to the shop, and I am very happy with my purchases
29 March 2011
Unprompted review
Super produkter, god service og det hele til en ok pris.
Man får generelt en god behandling og rådgivning hos HIFI Klubben, og produkterne er altid god value for money.
24 March 2011
Unprompted review
Enthusiatic and competent service, excelent products and webpage
If you are to buy Hi-Fi this is the place. They know what they are dealing with. And are always keen on working with the customer in order to arrive at the right solution, and on increasing their knowledge when the customer have new information about what is happning.
I treasure the way Hi-Fi Klubben works with the customer community in order to increase the collective knowledge regarding the various Hi-Fi solutions.
The web page of Hi-Fi klubben facilitates the above and provides links to additional sources of information - excelent job guys! Keep up the good work!
24 March 2011
Unprompted review
Very good
I bought an amp (denon) and speakers (dali concept 2) based on the advice on their website and I'm very happy with the choice and the excellent info on their website. Delivery on time, and on the right day. Happy customer, will shop with them again.
25 February 2009
Unprompted review
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