Highbet 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I signed up for the welcome offer.. deposit and spend £10 on spins to get 50 free spins which you need to claim from the bonus section. Shortly after meeting the criteria I get an email saying I am... See more

Rated 1 out of 5 stars

I hope I can help stop one person from making the mistake I did, they are not a safe site, they will take your money and give all the excuses under the sun there’s no consequences for there actions, n... See more

Rated 1 out of 5 stars

Highbet refuses to withdraw your funds and will hold them. Claiming your bank "refused the deposit" what???. They pushed for each card to deposit an additional £10 to register it as valid to withdraw... See more

Rated 1 out of 5 stars

Shocking , signed up deposited 1 hour later still no deposit showing , only way to contact is to email , I guess its a scam company trying to rip people off Edit deposit was eventually done ,... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Gaming services
  6. Online Sports Betting Vendor

Written by the company

All thrills, no filler that’s the Highbet way. We bring you the best of both worlds: top-tier sportsbook action and a stacked casino floor, all in one place. Big matches, big jackpots, big moments without the runaround. No confusing promos. No overcomplicated steps. Just clear offers, real excitement, and proper value whether you’re backing your team or spinning the reels. Withdrawals? Fast and hassle-free because when you win, it’s your money. From Premier League showdowns to in-play thrills, from classic table games to the latest slots, Highbet keeps the action moving 24/7. A welcome offer that brings the heat: Join today, make your first deposit, and unlock an exclusive welcome bonus across Sportsbook and Casino*. Whether you’re placing your first bet or chasing your first jackpot, Highbet gets you straight in the game. No drama. No delays. Just proper betting and gaming done right. Ready to get involved? Highbet.com - Where the Action Lives.


Contact info

Breach of guidelines

All reviews

(237)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this scam website at all costs

Avoid this scam website at all costs. They run dodgy promotions and do not give free bets. Their full terms are a total mess and do not mention anything that forbids them from declining your welcome offer. Will be reporting them to gamblingcommission

1 July 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

Rated 5 out of 5 stars

Very positive experience from me!

Felt as if I needed to leave a positive review after my experience, especially after seeing this has some really awful reviews. And yes I'm a real person lol look at my profile been on this for years.
I signed up after seeing the attractive bet £10 get £25 free bets (which is stated quite clearly is 5 x £5 free bets, which I actually quite like.) So I placed a £10 bet, making sure the odds were above 1/1 (2.0). Lucky for me my bet won. I placed a couple bets and cashed out some winnings.
Next day at midday only 12 hours after I won the previous bet I logged on and saw I hadn't got my £25 free bets. I opened the live chat on website, and straight away I was through to a human (love that they don't try to make you talk to a stupid robot, they just put you through to a human straight away) and this lovely person fulfilled the bonus for me and I had my £25 free bets straight away. This is a great bookies. I've used all the big bookies but just like how this place operates! Also regarding cashout I had it in my bank in under 48 hours, and they didn't ask me for any documents, also a big bonus as some bookies have asked for a load of personal info, which feels shady to pass over to some random peeps online lol.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Will not honour any promotions

I joined the site. Made my first bet as per the special promotion for new customers. After a few days I noticed the free bet credit was not in my account. I emailed the customer service. Never received a single response. Terrible bookie. Avoid for sure.

27 June 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

Rated 5 out of 5 stars

Simple site and good bonus to join

Highbet provide an easy to use site. I have access to all my favourite football markets. They also have a huge choice of Slots which is good when I have some extra money to play in the casino. I got 5 £5 free bets when I joined, happy days!

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Probably the worst site

18 June 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

Absolutely shambolic

Absolutely shambolic , don’t award your free bets as promised by Shaun wright Phillips would 100% looki into a case here of false advertising and also impossible to get through to customer service I would avoid at all cost as they seem to just be holding on to peoples money

17 June 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

Scammers

Scammers. I would give less than 0. They never give you the free bets that they promise and their customer service is horrible. The chat doesn't work and if you leave a message they never reply.
They shouldn't be allowed to be on the market.
Absolutely not use it

18 May 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

The worst betting website i've seen in my life

I've requested 2 withdrawals and after a couple of days of not getting the payment, i got in touch with them.

I was told my payment was late and i would be informed when the payment was processed.
A couple days went by and nothing.

Got in touch again and was told the exact same thing..

After a week went by, got in touch for the third time, and now was surprised with an email requesting documents. I Immediately thought, ''oh that's convenient you're asking me this now after a whole week of not paying me'' But nevertheless did what they asked.

The first email asked for copy of credit card and picture of me holding it.

Next day, another email asking for a picture of me holding my ID (bear in mind my ID was already verified months before when i joined the website)

Next day... another email... asking THE EXACT SAME THING I've sent the day before... no reasoning behind the request.. basically a simple copy of the previous email...

Next day... guess what? ANOTHER EMAIL!
This time it said: '' We need or selfy with passport or a photo of your Driver's license.''
And i was like, what?? is this a joke?? And btw, great English guys, super professional.
Anyway, sent that.

On the same day, ANOTHER. BLOODY. EMAIL.
It said the picture i've sent holding my ID was cropped..

Ok.. after all these requests i went above and beyond to make sure they wouldn't ask me anything again, so instead of just sending 1, i've sent them 2 different pictures of me holding 2 different IDs..
Turns out the one with my passport was slightly cutoff at the bottom, even though all the information was in the picture.. BUT the picture with me holding my Driver's license was absolutely perfect.. so surely they could go with that right??

That's when i realized the people that work at this website were doing these things completely out of spite, due to me complaining to them about the fact they were asking me for all of this and not paying me out..

So now you ask, did i finally get my money?
Nope. Still waiting, while being treated like a mug.

Shocking website.. absolutely shocking..

17 May 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will make our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

Absolute scumbags

Absolute scumbags. Worst site imaginable, avoid like the plague. They have managed to crash my phone several times, then I can’t login for days at a time because all it says is ‘loading the highbet experience!’ But won’t let me login, it’s ridiculous. The highbet experience, funnily enough, is abysmal. Ontop of the phone situation if I login via any other device I can play a slot for 30 seconds or so then it boots me out to the Home Screen. If I could give less than 1 star I would. F YOU highbet absolute 🔔 🔚s. Scamming, scheming, scum.

29 March 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may had. If you would be so kind to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will make our utmost to resolve any issues you may have.

Thank you in advance.

Rated 1 out of 5 stars

Not Highbet but friggin Lowbet or even…

Not Highbet but friggin Lowbet or even Nobet stay away it has stolen my money

15 March 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologise for any negative experience you may had. If you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will make our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

Absolute shambles of a company.

Absolute shambles of a company.

Opened an account in Sept 2023 and after winning a bet they close my account and tried to confiscate my funds, for no apparent reason.

I had to go to IBAS in which then they decided not to contest the case and was finally paid March 2024, all for a measly 70 pounds.

Stay far away, as you can see from the below reviews. They will be go under within the next few years

10 September 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologize for any negative experience you may had. If you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 5 out of 5 stars

HighBet Casino exceeded my expectations…

HighBet Casino exceeded my expectations in every aspect. From the moment I signed up, I was impressed by their user-friendly interface and wide selection of games. The registration process was smooth, and I appreciated the generous welcome bonus. The customer service team was incredibly helpful and responsive whenever I had questions. The variety of payment options made deposits and withdrawals hassle-free. Most importantly, I felt secure knowing that HighBet prioritizes player safety and fair gaming practices. Overall, my experience with HighBet Casino has been outstanding, and I highly recommend it to anyone looking for a top-notch online gaming experience

23 February 2024
Unprompted review
Rated 1 out of 5 stars

As others have said....

As others have said, avoid like the plague, blurry pics nonsense giving you the run-around, joke of an outfit, avoid.

12 February 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologize for any negative experience you may had. If you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

Scam of a betting site

Scam of a betting site. Treat customers like criminals asking for photos of customers holding their ID and payment card. Don’t want to pay out. They’ll ask for photos of bank cards that are even long expired, and if you can’t provide that then you need to get a letter from your bank.
AVOID AT ALL COSTS. Would be zero stars if I could!

25 January 2024
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologize for any negative experience you may had. If you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

An amateur website with poor service

An amateur website with poor service. Unbelievably get charged to deposit money then can hardly place a bet and Customer Service a joke.
My rate would be zero if it was allowed.

8 November 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,
We apologize for any negative experience you may had. If you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com, we will be able to investigate your matter further, as our team is committed to customer satisfaction, and we will do our utmost to resolve any issues you may have.
Thank you in advance.

Rated 1 out of 5 stars

This bookie's request is disgusting and abusive

Does the bookie understand that if getting hold of winnings is a very difficult task even similar to mission impossible, everything becomes meaningless to bettors. This bookie acted to a state not only exploited its position, my experience is that they abuse their customers. On requesting a withdrawal, they requested a picture of myself holding both the id and the credit card which I made the deposit, with all 4 corners of the card shown. I have ever experienced to hold the ID, what is the point of hold both? Highbet, if you don't want to see people leaving your site with some money in the pocket, you may wind yourself down early, it is a waste of time to run the business, such bookie has no future.

14 October 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

Rated 1 out of 5 stars

Withdrawal from sports of 100 is…

Withdrawal from sports of 100 is pending for two weeks. Customer service is terrible. Every day same story.please wait.we will contact you via email regarding your withdrawal. But nothing happening. Greedy company. Don't want to pay out

26 September 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

Rated 1 out of 5 stars

avoid at all cost

avoid at all cost
i completed my welcome offer
never received my free bet

for the past 7 days they keep saying they have technical issued and cannot add the free bet

11 September 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

Rated 1 out of 5 stars

Scam artists

First they told me they had techincal issues awarding free bets and now they are denying my free bet completely and want ridiculous amount of verification. DON'T BOTHER

16 September 2023
Unprompted review
Highbet logo

Reply from Highbet

Dear Customer,

We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.

Thank you in advance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look