I signed up for the welcome offer.. deposit and spend £10 on spins to get 50 free spins which you need to claim from the bonus section. Shortly after meeting the criteria I get an email saying I am... See more
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I hope I can help stop one person from making the mistake I did, they are not a safe site, they will take your money and give all the excuses under the sun there’s no consequences for there actions, n... See more
Highbet refuses to withdraw your funds and will hold them. Claiming your bank "refused the deposit" what???. They pushed for each card to deposit an additional £10 to register it as valid to withdraw... See more
Shocking , signed up deposited 1 hour later still no deposit showing , only way to contact is to email , I guess its a scam company trying to rip people off Edit deposit was eventually done ,... See more
Company replied
Company details
- Online Casino or Bookmaker
- Bookmaker
- Casino
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
All thrills, no filler that’s the Highbet way. We bring you the best of both worlds: top-tier sportsbook action and a stacked casino floor, all in one place. Big matches, big jackpots, big moments without the runaround. No confusing promos. No overcomplicated steps. Just clear offers, real excitement, and proper value whether you’re backing your team or spinning the reels. Withdrawals? Fast and hassle-free because when you win, it’s your money. From Premier League showdowns to in-play thrills, from classic table games to the latest slots, Highbet keeps the action moving 24/7. A welcome offer that brings the heat: Join today, make your first deposit, and unlock an exclusive welcome bonus across Sportsbook and Casino*. Whether you’re placing your first bet or chasing your first jackpot, Highbet gets you straight in the game. No drama. No delays. Just proper betting and gaming done right. Ready to get involved? Highbet.com - Where the Action Lives.
Contact info
Breach of guidelines
Scam artists … avoid
Won £20 and then £45 from the boxing and they changed the odds after the event had already ended. What should have been a 65 pound win became less than a pound payout. Help service told me they could give me back my free bet used 🤣. Avoid
21 September 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
If I could give less than one stars I…
If I could give less than one stars I would. Signed up and completed the welcome offer to get £25 in free bets. When I went to use the free bets I was informed that they were no longer valid following a review of my account (on which there had been no further activity) and that I was not able to use them. No explanation. Have never come across a bookie that reneges on their sign up offer before. Disgraceful. Avoid.
18 September 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Total cowboys
Offered me a welcome bonus.
After completing the qualifying bet requirements I had no bonus.
I went on live chat, waited half an hour and was ignored.
The next day they emailed me to say I had my £20 of free bets.
When I tried to use them they didn't work.
When I went on live chat they said it's because I signed up for Betregal - their sister company - six years ago.
They also offered me another £5 free bet if I deposited £10, which I did - then I didn't get the free bet.
Also, every £10 you deposit costs 25p. Which is a total scam.
Their live chat person closed the box midway through the conversation.
These people are utter cowboys. Avoid like the plague.
11 September 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
do not believe the angry reviews
the reviews on here are not a good representation of the experience on high bet
i registered yesterday, placed qualifying bet, which won, went to chat, and was credited my welcome offer instantly, no fuss.
i won off a free bet too and my withdrawal was in my account when I woke up today ....
no documents requested....
everything as advertised.
it is annoying that the site logs you out constantly even if you are active, but apart from that, lots of markets, good odds, and fast withdrawals.
most of the negative reviews are not about the service they are from angry people who didnt qualify for the offer or clearly didn't stick within the terms.
7 September 2024
Unprompted review
Reply from Highbet
Thank you for your feedback.
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
WHAT A SHAMBLES OF A COMPANY
WHAT A SHAMBLES OF A COMPANY. I wouldn’t even give the 1 star. Just wish I’d seen these reviews before depositing money with themselves. BUNCH OF CRIMINALS
1 September 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Avoid this website
Avoid this website! It is a Scam! The worst Betting site I have ever used! this betting site was advertised on the sun dream team which has also made me disappointed in the sun for even advertising them!! AVOID!!!
30 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Documents
They request documents on a withdrawal which is against the terms of the gambling commission that they have agreed to.
Had to go to live chat to ask why the withdrawal wasn't processed yet. Didn't even get an email to ask for documents.
Just avoid them.
31 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
UTTER SCAMMERS
UTTER SCAMMERS !
Signed up didn't get my freebets went on chat and told this
I'm afraid bonuses have been disabled from your account. Kindly note that this was a decision made by our management team and bonuses will remain disabled on your account for the foreseeable future.
However, no bonus also means no wagering restrictions so if you do win with your deposit today you won't be tied down by wagering requirements ;-)
Then told i should have gone on chat and asked if i was eligible for the bonus utter clowns , Stacey being one of them ! IBAS complaint made
8 February 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Scammers - avoid at all costs
I will be referring this "company" to the police and ombudsman for their antics. They ask for intrusive verification to try and keep your money, knowing that some people won't want to do it. They are scammers pure and simple
28 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Deposit lost deposited again lost again…
Deposit lost deposited again lost again deposited 3rd time won went to withdraw £50 and now asked for passport and card and then holding them too in your hand photos lmao crap site, and they scam you on prices as your unable to select sp haha worst site ever
25 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Scam company
Won my qualifying bet but they refused to give me the £25 in free bets because at some time in the past I'd apparently taken up a similar offer with one of their partner companies. Plus the website is absolutely abysmal. Do not use these scammers.
22 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Nightmare!!
Also went for the sign up, placed my bet and could not find the bonus, they said I should have opted in? Eventually got the bonus had a winner and tried to withdraw my money. There system would not allow me to withdraw all of it ( £30.17) only £30? After much ranting got my money.
They rob you when you deposit (charge me 3%) they rob you on prices, you can't get SP on horses only they're prices which are very shorter than other websites.
All in all the worst experience I could ever wish for, not customer friendly and like others here, would avoid at all costs. Had to give one star but they weren't worth that!!
21 August 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Scam
The sign-up bonus is a scam. They don't give it to you and don't even give an excuse.
31 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Dodgy
Went for the sign up offer and won my bet. Waited untill next day and still hadn't received the bonus. Contacted support and they wanted many documents and a selfie with my ID , which is much more than other sites. Still yet to get the bonus and seems like a big hassle. Additionally the site is very glitchy and it's very hard to work out where everything is. Customer support is good which is the only bonus.
29 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
AVOID AVOID AVOID
After fulfilling all criteria for the sign up offer, and having the free bets credited I have now been told that bonuses have been disabled on my account. They have refused to provide me a reason why, and were completely useless on the live chat. Customer service skills appear to be non existent at this company and I strongly advise you avoid at all costs.
30 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Horrible
The website may be the worst I've ever used. Nearly impossible to even try and place a bet as it refreshes on you ever 30 seconds on desktop and mobile. If you're "lucky" enough to get a bet in your best slip, it often rejects the bet anyway. Absolute shambles.
The one positive is the live chat is quick and helpful, bet even that doesn't make up for how bad the website is to use.
27 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Avoid at all costs
My goodness where to start. The site is glitchy, when you accept a bonus you have to ask for it to be added on more than one occasion and the withdrawel system is awful. They ask you to verify yourself which was done 5 days ago and still they have my money. Avoid at all costs they are an awful site.
17 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
They don't give you the free bets
They don't give you the free bets. This is an illegal operation with false advertising. Stay away.
15 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
Don’t bet here - they don’t settle winning bets
I have had 2 winning bets and company have been unwilling to pay out and it has now been 4 days - the bets are still showing as open. I have chatted online 6 times and been told it would be resolved and have also sent 10 emails without reply. To me this is fraud and I advise everyone to stay well away from this company.
10 July 2024
Unprompted review
Reply from Highbet
Dear Customer,
We apologise for any negative experience you may have had. Suppose you would be so kind as to provide us with your email address and/or username by sending an email to contact@highbet.com. In that case, we will be able to investigate your matter further, as our team is committed to customer satisfaction and we will do our utmost to resolve any issues you may have.
Thank you in advance.
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